kpina · Community Manager · ✭✭✭✭✭

Hey all - the points and day 5 poll question issues are still being investigated. Sit tight!

@"surnaihai899" can you DM me what you're seeing? I'm not experiencing this.

Check back in next week. Monthly missions tend to start on the first Monday of the month.

@"trilobite_rex" I'm not having this issue, but as a user mentioned, the website might've been down for a small bit this a.m. Can you refresh the page and let me know if you don't see the following:

@"janobi" is it possible you didn't select ALL correct choices?

sorry @"melonizame"!! These were the year's most challenging q's and why we wanted to give y'all another opportunity to master them. I'm glad you worked it out! Let me know if you need anything!

Congrats @"jdmacswain" on winning the week 3 prize! Good luck in the final week friends!

@"picktown", there is a slight delay in the header, but it should update after a few minutes. The points displayed in your profile are your lifetime points (how many points you've earned since joining THWACK).

@"cscoengineer" both mice are wireless. Happy shopping!

wow, I can't imagine having to make a puzzle for every paper, that's unique/fun!

Thanks for the heads up that points still aren’t working. We are aware of the issue and are working to find a solution with our internal teams ASAP. As mentioned last mission, we do still have visibility to see your participation and will issue points accordingly. 

Congrats to the week 4 winner @"gmacausland" and the grand prize winner @"chipperrocks10"! And finally congrats to the mission shortcut winner, @"tallyrich"!

@"dkeyser", the answer is straightforward in today's hit, make sure you review the wording in the question carefully.

Hi all! Today's question has been reset. If issues pop up, y'all feel free to like/upvote one person's report. ;)

Congrats @"stevenstadel" on winning week 3!

@"bootstraps", there shouldn't have been any issue with Day 10's poll. Did you have a problem?

@"maliron" PM'ing you

@"Debiean" this is fixed, thank you! And anyone who's already answered/got it wrong has been reset. :)

Yes

@"jeremymayfield" see Points section above 

we'll loosen up the qualifications for both weekly and monthly drawings. Poll participation won't be a requirement.

@"fakeusername" - no, my ubikey just hates me and took over my response. Please see below.

Alrighty everyone - we've heard your request for a reset on 3/28's question (Day 17) and after some back and forth with the internal team, we have decided to grant those who have answered incorrect a reset. You should see a new hint link and hopefully this slight adjustment makes the correct answer more clear. Happy…

Look out for a SWUG update very soon

Thanks for the heads up that points still aren’t working. We are aware of the issue and are working to find a solution with our internal teams ASAP. As mentioned last mission, we do still have visibility to see your participation and will issue points accordingly. 

@"thwackahsanpk" Use the mission’s resources to complete the tasks and answer the questions for a chance to win! Answer each question correctly during the week and you'll be entered for a chance to win the weekly prize. Answer all 20 questions correctly over the course of the month and you'll be entered for a chance to win…

@"ecklerwr1" that is such a cool memory, thanks for sharing!

Thanks for the heads up that points still aren’t working. We are aware of the issue and are working to find a solution with our internal teams ASAP. As mentioned last mission, we do still have visibility to see your participation and will issue points accordingly. 

@"kurtrh" if you received the incorrect response, it is because you did not select all correct answers. Confirmed on the backend.

The points and poll issues should be resolved now moving forward. For those who answered week 1's question before the fix, we'll award your points manually.