jpr7311 ✭✭✭✭✭

The Solarwinds modules you have work great with Cisco callmanagers. With NPM, you get the up/down status, response time(per your local network), and other SNMP statistics such as network interface bandwidth utilization, CPU/Mem(may not be on callmanagers, don't remember, but in theory you get it in NPM), and other basic…

I've had similar issues with Palo Alto in the past, and have had to use Universal Device Pollers(UnDP) to poll that data. However, if the data you want is CPU, Memory, or "Node Details", the best way is to create or download from thwack a "Custom Poller" just like you were saying. This is because the cpu and memory data…

This may not be it since it was working correctly at one time, but I would verify that the "Netflow source" is configured properly within the Netflow configuration on your AT&T Router.

If I am understanding your question correctly, and believe that I am, you should be able to accomplish this using the IPAM nested permissions. It sounds like you have AD Groups configured for SolarWinds logins - An AD Group for BU1 Admins and one for BU2 Admins. You would go to Manage Accounts and Edit permissions for BU2…

Lee, I see that the port speed is kept in the UDT_Port table in SQL. If you can give me more information on the data you want reported, I will be happy to create a custom SQL or SWQL report for you. Regards, Parker

Good question, Tony. From my understanding of Solarwinds Agents, the credentials that you provide in the web console when pushing out a new Agent are only used for the initial installation of the Agent, and then never used again after install. So those credentials would need permissions to be able to install software on…

If you go to Settings>Discovery Central>Add Application Monitors Manually, it will take you through a wizard where you an choose that custom template and apply it to all the nodes you want. Do you want all those individual components running against all your web servers or is each component monitor designed to run on one…

No problem. I just created and tested the following SWQL query. Create a new report, choose "custom table", and for the datasource, choose "Advanced SWQL/SQL Query" from the drop down. Select the SWQL radio button, and copy and paste the following query. SELECT m.NodeAccessPoint AS [NodeName] , m.PortName AS [PortName] ,…

NPM and NTA are integrated in the sense that you first have to add the interface in NPM in order to receive the flow data in NTA. So, you can either add that interface to Orion NPM: Go to Manage Nodes > Click on Cisco ASA > List Resources it should then have that interface listed and select it and submit. Or You can…

I have created a custom SWQL query that will do just that. Create a new "custom table" report. Choose "Custom SQL/SWQL Query" from the datasource drop down menu, click the SWQL radio button, and paste the following: SELECT DISTINCT n.Caption AS [NodeName] , n.Vendor AS [Vendor] , p.Name AS [PortName] , u.IPAddress AS…

Pigpen, After looking at the options with both the Web Report builder and the legacy Report Writer on our Orion instance, I found that you are not able to get the Node(switch name) in the same report as UDT Users. This is probably due to the fact that the data is kept in different tables. This can be done, but would need a…

Sorry it has taken me a few days to respond to you as I have been swamped, both literally and figuratively. My backyard has flooded and hopefully it doesn't get too much higher. Anyway, to help answer your question, if you are going to go the custom property route, the easiest way I have found is to follow these…

I took a quick gander at this in our lab environment and here are my findings: The IP address, hostname, controller name, and AP MAC address should not be a problem getting into a report using a "custom table", or even some of the native wireless AP availability reports. The AP model # and AP - serial # data don't appear…

prawij has the correct answer above. You should adjust the custom bandwidth to match what the actual bandwidth on the link is. Best practice is to create blanket Alerts for everything, and adjust the thresholds (in this case, custom bandwidth) at the monitoring level. Then have the alerts trigger based off thresholds.…

You should probably open up a ticket for this in your Solarwinds Customer Portal, but first, I would create a new local Solarwinds Admin account and try viewing that same page. If you don't get that same error, just delete the jacked up Admin account. You can always run the configuration wizard to repair database and…

Sure can, and its not painful to configure either because it is a built-in SAM template called "Windows Server 2008-2012 Domain Controller Security". Simply apply that template to your DC's. Below is a screenshot of the components included in this application template:

I would run the Configuration Wizard for the Website and Database. I've seen issues with variables not populating and what-not, and the Configuration Wizard fixed them. 

I am assuming that you have checked out Solarwinds Trap Viewer if you have seen how you can send an email notification based from an SNMP trap. You can create custom filters within Trap Viewer for specific types of traps based off of a wide variety of conditions and specific information from within the trap. You can then…

This has happened before for me too. It was on a NIC team for our backup server and no errors were found when we checked the NIC team on the server itself nor on the switch ports they plugged into. I called SolarWinds Tech support and after some troubleshooting that canceled out that SW wasn't the problem either and wasn't…

Check out this UDT knowledge base article. Sounds like its exactly what you're experiencing Not receiving user data from domain controllers and validating active directory in UDT - SolarWinds Worldwide, LLC. Help…

Since it is storage connected with LAN, you must be referring to a SAN or NAS. Sorry, I have been a bit busy and didn't put two and two together earlier. You may want to consider downloading and installing a trial version of SolarWinds Storage Resource Monitor or SRM to evaluate the functionality and data it can pull for…

SAM gets hardware health from the Dell Hardware Monitoring Agent software, in your case, provided by Dell of course. Make sure you are able to view the health of that external LAN storage via LAN on the actual server itself via its Hardware Monitoring Agent software first. If you aren't there is no way Solarwinds can pull…

You can also dynamically add all Up interfaces on those switches if you are running NPM v12. Create a new scheduled discovery against a list of IP addresses of those distribution switches. At the Monitoring Settings portion of the Wizard(2nd to last screen), choose "Automatically monitor based on my defined monitoring…

Are you wanting to Alert on ALL interfaces on those Distribution switches that are up? If so, under scope and an OR block, create a condition for each Distribution switch "Node - Node Name - is equal to - <Distribution Switch Name>. Or you could even go by IP Address or NodeID(that you get at end of url of its node details…

I will answer this question by comparing NTA using Netflow and QoE(Quality of Experience) using DPI. With Netflow you can see who(endpoints) and what(applications) are having conversations on your network. Also, the amount of bandwidth those conversations are using. However, you are not able to see the quality of those…

QoE should tell you whether the problem is on the Server or if the problem lies on the Network, and is a good starting point for troubleshooting. Since you have QoE sensors deployed and are monitoring RDP, are you getting the application and network response times? And if so, which one is higher? It sounds like a problem…

Also, keep in mind that you want to enable Netflow on your Layer 3 switches or Routers. In other words, wherever your network traffic gets routed. The only time you would want to enable Netflow on a Layer 2 interface is if you have network traffic that never leaves its vlan. If you have important traffic that stays in its…

Its a new "system custom property" that solarwinds can automatically determine. I suppose they realized or got feature requests that separating nodes by network and server is common practice. I know that it was for me, because I would often create a custom property to separate network devices and servers. It does do a good…

I just wanted to throw my 2 cents in and am probably just preaching to the choir here, but I like to keep it simple by adding the location or lat/long in the snmp-server location field on the devices themselves(if it's networking equipment, of course). This can easily be accomplished using NCM if they don't already have a…

Use the "Syslog Viewer" program on your Orion server to create filters for those specific syslog messages and create an Action that drops those syslogs that it receives per your filter(s). Open syslog viewer and go to File > Settings > click on the Filters/Rules tab(or similar name). Click the Add button to create a new…