jonathan_at_solarwinds

The Serv-U pricing page (http://www.serv-u.com/pricing.asp) might be the best place to answer your question. Long story short: * "Serv-U FTP Server" and "Serv-U MFT Server" are two different editions of the same software. You use a license code to select one or the other. (The "MFT" edition has more features.) * "Serv-U…

I've done this two ways (not necessarily on RHEL). 1) If you're dealing mostly with smallish (<50MB) files, get a real-time anti-virus scanner. That will hold the files in a quarantine until they are scanned and released to the OS (including Serv-U). 2) If you want to scan the files yourself, you will need a bit more of a…

#1) You should be opening port 443 (not 433) for HTTPS. That channel is secured by SSL/TLS, the same as any other https://... connection. (That's slightly different than SFTP secured by SSH, but is basically the same level of security.) #2) No, there is no standard "sftp://..." URL system. ("ftp://..." is widely supported…

If you think that your Serv-U log file might be getting locked (by AV, perhaps?), and you want a very reliable way to keep track of file uploads, I would suggest: * Upgrade to Serv-U MFT Server v14 * Set up a File Download event that logs a message into the local Windows Event Log for each and every message. (Related KB…

This will be much easier if you are using DB users. If you are, you can use the Serv-U DB Integration Guide to develop the queries that will dump this information. Else, work with Serv-U's user export function and see if you can get what you need out of that CSV. 

This is a standard error message from Windows when you...er...don't have enough privileges to perform an operation, in this case starting or stopping a system-level service. To get around it, you can launch your Windows Services control panel "As An Administrator" and/or launch your command line prompt "As An…

There's no way to recover a lost password, but you can reset it by altering the archive file. Essentially what you need to do is 1) shut down Serv-U, 2) isolate the section of the Serv-U archive file that contains this setting (a second computer is handy for this), 3) set that section back to the original default values…

Serv-U port numbers are defined in each domain's listeners (not by global parameters). Drill down to your domain first (it might be your only domain), and then open up your listeners. At least one will be for SFTP/SSH - change it. (You may have multiple SFTP/SSH entries if you are listening on multiple ports OR if you have…

Here's how I've done geographic replication with Serv-U MFT Server: 1) Make sure you're only ever doing your user configuration on ONE of the Serv-U servers. 2) Automate the backup of Serv-U (including users and folders) to a single file. (Scheduled at least, perhaps also tied to fire on user CRUD. I wrote a backup batch…

That's a tricky one, especially since Serv-U events aren't really built to have a lot of outstanding asynchronous calls. If I was designing this one, I'd probably set my events up to dump as much information about the trigger into a queue (e.g., a database ordered by submission time), and then let the event finish. Then…

Serv-U itself does NOT encrypt/decrypt files on the fly. However, you can pair Serv-U with Microsoft EFS or third-party disk encryption systems (I've paired it with Sophos SafeGuard) to get automatic disk encryption. However, if you're regulated be sure to check with your auditor before settling on a solution - I've seen…

>> Kiwi Secure Tunnel Server, and in addition to the user defined TCP ports, the application also listens on apparently random high UDP ports. You lost me there. All of the ports in the Kiwi Secure Tunnel system are configurable. In the Kiwi Secure Tunnel client (the software that receives Syslog messages and forwards them…

Is the home directory configured into each end user? If so (and you are not using DB or AD users), you might want to approach things like this: 1) Make a really good backup. The Serv-U Backup KB is a good place to start. 2) Pick out a couple of test users to work with. Test them out before you change anything. 3) Take the…

Have you read through: Using Kiwi SyslogGen and Kiwi Syslog Server on the Same Machine (localhost) ?

I'll take the easy one first. It's "Serv-U" not "Serve U". I really see two issues here: * Can I automate the sending of the initial sign on instructions? * Can I automate resetting or resending passwords? #1: In terms of automating the initial sign on instructions, there's a lot to like about your current procedure. Many…

Serv-U handles multiple domains pretty well. There is one more piece of information we'd need before answering your question though: whether or not the users and filesystems for all domains should be the same or different. However, first I'd recommend you get yourself a "UUC SSL Certificate" (a Unified Communications…

I have some experience with this replicating configurations across machines with minor differences (bindings, certs, etc.) If you do try to edit the file... 1) Give yourself a big chunk of uninterrupted time 2) Make sure Serv-U is not running, and that you've made a very good backup 3) Build yourself a work directory for…

(Er...waiting for a meeting to start, so I'll bite.) When I was at RhinoSoft I put together a cute little page on major features here: Serv-U Recent Features If you're looking for end user improvements, please don't stop at version 14. Instead, go all the way to version 15 to enjoy the new web transfer interface. 

The Certified File Transfer Professional (CFTP) program just turned ONE YEAR OLD this month! Thank you to Solarwinds for sponsoring the Official CFTP Study Guide, as many of the CFTP concepts, including FTP, FTPS, SFTP, PKI and automation are applicable to the Serv-U Managed File Transfer Server. Around the end of the year…

Kiwi Syslog Server and SolarWinds LEM customers get a free, unlocked edition of Log Forwarder for Windows when they sign on to the SolarWinds Customer Portal. Other users can start a 30-day trial of the Log Forwarder for Windows when they download a Kiwi Syslog Server trial.

A network diagram of your installation might help here, but the general use case behind Serv-U Gateway is this: ORIGINAL STATE #1: Internet ---> DMZ with Serv-U Gold/Platinum/MFT ---> Internal with Windows shares, AD (firewall rule allows Windows networking connections into the Internal network from the DMZ - questionable)…

The entire Serv-U system was built with the System->Domain->Group->User hierarchy in mind, where a more specific setting always overrides a more general setting. The rules are also applied in this order. In terms of folders, LDAP users usually pick up Domain settings (since its uncommon to use System/Global directory…

>> Is there a way to remotely manage the server/users? You could also VPN/RPC into the server and run the GUI from the desktop. Or run DameWare. Etc.

Hi Peter and Merry Christmas! Thanks for putting this together but v1 looks more like a manual entry than a "how to" guide. Some suggestions for v2: * explain how to test your initial setup * explain how to diagnose authentication failures: how do you know Serv-U connected, how Serv-U is using the right LDAP server (in the…

Did you miss the webinar? Watch the recording (about 30 minutes) online now: Serv-U File Sharing Webinar

Or, watch a guided tour in this short (2:24) video. Secure File Sharing with SolarWinds Serv-U MFT Server - YouTube

This guide is a pretty good overview of PSFTP: Using PSFTP to transfer files securely ---- "Are you a Certified File Transfer Professional (CFTP) yet?"

I'd try to work inside out on this. Let's start with FTP Voyager as the FTP client. Install it on the same machine as Serv-U and test your active FTPS link. Next install it on a different machine and test again. Finally, go outside the firewall and test yet again. However, if you're going to stick with FTPS, I would look…