jlintner ✭✭✭✭✭

By the way, we are running Orion Network Configuration Manager 5.5.1. I know it's not the global SNMP settings, but I can't ever get it corrected by editing the device after it's imported. It accepts the edits but SNMP authentication fails. The only way I can get the device discovered is to delete it, then re-add it…

Thanks Marie. I have been in touch with my sales engineer. Yes, we want to upgrade to 9.5.1 but need to get a similar install to test the upgrade. I need something in place to upgrade before I perform it on our production systems.

No virtual hosts for the Solarwinds servers at this time. These are physical Dell R810 servers with GOBS of memory and CPU running Windows Server 2008 R2 SP1. The drawback is our version of NPM is 10.1.3. The SQL database is hosted on a seperated dedicated server.

I don't know if you guys have a lab environment or not but it does help in finding issues before the change goes into production. We don't expect our customers to QA for us and we do a lot of testing. A lab can be helpful to find environmental issues as we can't test for all situations. Andy I'm currently looking at some…

Are there any fixes for the trap bugs that I can implement on our version? We are working to get it upgraded but have a very slow process. Our support contract has recently implemented some of the EMC SMARTS pieces. They plan to receive events from the existing monitoring tools and correlate business impact and report SLA…

I have NCM integrated with NPM with about 3500 Cisco network devices and we use TACACS for authentication. I have over 50 "Solarwinds" users, most of which have some form of access into NCM. Since the "admin console" for NCM is only accessible on the main server and RDP limits us on how many users can get into it,…

Any suggestions on where to start looking in the MIB tree?

The layouts you are referring to are in the WWW interface; I'm talking about the actual management console that you use for full administration of the NCM application, which runs on the NCM server.

Your element count for NPM is well within the normal limits but I'm wondering what the NTA load is? How many NTA sources do you have and what bandwidth circuits are they monitoring? How many nodes are there in NCM? I want to say the amount of NTA nodes are about 30. Most with T1 circuits, some with 2XT1. I do have two…

Sorry - I'm running NPM 9.1, SP5.

Is this a static background or a linked background? That's a network Atlas map - not a linked image. The funny part is, the linked URLs display fine.

Sorry - version 9.1.

Did you select "interface" from the drop down box while setting up the trigger condition? That's the problem- "interface" is not available as an option!

Is there any way to 'archive' the node, so you could go back and get the historical data on it? Lately, the organization I'm doing work for has been migrating their 700 circuits from Sprint to Verizon, and it would be nice to see differences in bandwith and latency between the two vendors. Unfortunately, the sites are…

I tested both credentials on the appropriate devices and the tests passed.

I restarted all of the Solarwinds services on the polling server and still get the error listed above, still multiple times every minute.

Are you using any custom pollers to monitor your Sidewinders?

For what it's worth, we've been trying to dig through performance issues with our Orion system, and it's been pointing to the database and performance. Recently we've made some changes to the disk layout, and are working on getting a better performing disk solution (EMC SAN=$$$). I've had a DBA looking at the database and…

I would recommend creating a "service" acount in TACACS that does not require the token authentication. Yes, there's a risk since the Solarwinds admins potentially have access to that account, but so does Solarwinds NCM. Hopefully they trust your admins a little bit... Most environments have "service" accounts that are…

Are the databases on the same server too? If so, it sounds like your ODBC config is screwedup on the one server.

Go under Admin, and under the Views group, select "Views by device type". You may want ot create a view first, then apply it to a device type.

ArcSight Logger appliance: .1.3.6.1.4.1.4976 It's identified as "Linux" but it's a linux based "appliance". I need this to be discovered and monitored properly.

How can we tell if we already have the hotfix? I've had tickets opened in the past related to performance and don't know if this has been applied. Thanks

Well, restarting the "Solarwinds Network Performance Monitor" service resolved both of my errors, but I'll keep watching it. So far, I'm not getting the second error listed above when trying to open the system manager yet, but it is taking a long time to open.

I'm also getting this error when trying to open the Orion NPM System Manager while on the polling server: I'm leary that a restart of the service will fix this, so I guess I'm going to open a support ticket.

My windows application log is filling up with this error. It all started yesterday - no updates or maintenance was done to the server at all. I'll bet we need to open tickets!

I'm having the same problem, but only with certain devices. I have a number of Cisco ASA 5585 firewalls and some are properly discovered (as ASA 5580-40), and others are only discovered as "Cisco" for the machine type. the SNMP configuration of the devices are all the same. I'm also having the same problem with some McAfee…

You could try configuring SNMP traps and creating some alerts based on the traps.

My environment has about 700 field sites and two major data centers, all using DMVPN. If you want to monitor interconnectivity traffic ingress/egress for every site with NPM, you should be able to monitor the "tunnel" interfaces but that will only give you overall utilization. Plus, you should adjust your tunnel interface…

My original problem was not if SNMPv3 would work, but rather this: I had over 700 devices/sites polling using SNMPv2c, collecting stats on mainly the serial interfaces on our routers along with CPU and memory utilization. We had a mandate to stop using SNMPv2c and use only SNMPv3. No problem, right? Configure the router…