Comments
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Hello Jen, If you use non-standard instance names and ports, you have to specify these for each component in the template. If you have more nodes with same instance names and ports, you can copy default SQL 2005 template, name it for example "ABC SQL instance" and fill it with that instance name and port. Then you can just…
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Hello, I'm not sure I get what exactly you want to achieve. Is it: "If any test no matter what cluster it is on exceeds threshold for more than 10 minutes then trigger an alert."? In this case you can just remove "name starts with ..." condition and have just one alert for all. You can use macros in alert actions to get…
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Hello Robert, you are not only user facing this issue. I don't know how Exchange cluster reports failover operation so I can't give you exact answer but I know for sure that APM is not able to dynamically switch templates from one node to another depending on this failover. Even if you are able to make APM notice failover…
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Hello Chris, this seems to be an internal error in APM, please open a support ticket for this case.
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Hello gbutler, testing alerts for APM is not working correctly because you can select only node or interface and not application. It is known issue. If you want to test alert, set it's trigger condition to some common value so it is triggered during normal operation and then check if alert did what it was meant to.
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Unfortunately this is not supported out of the box. But you could leverage alerting together with Orion SDK to trigger extra polls. High level flow would be: * Setup alert on "transaction down" * Add alert action to execute PowerShell script * In this script invoke PollNow verb using Orion SDK Information on…
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Hello Bill, unfortunately import operation can't rewrite existing applications. It's intentional. Imagine that you import some template from thwack and this template has the same name as one of your existing templates. If it would just overwrite your template, you can get really unexpected results without even noticing.
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Hello sotherls, You can use any SQL query that works on SQL server itself and returns at least one numeric value. When query is executed, first column in first returned row must be a number and it is stored as statistic for particular monitor. You can be limited only be used user credentials. If used user has no permission…
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Main difference between Recorder and Player is that Recorder runs under your user account (usually domain account) but Player (by default) runs under local user account. This difference can cause different proxy settings (most common) - Recorder uses proxy but Player not - or different IE settings. One thing to try is to…
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Hello, mentioned monitors use Performance counters to get data. Exchange server should have those performance counters but in some cases they may be missing. Open "perfmon" console and check if there are "MSExchangeIS Mailbox\Receive Queue Size", "MSExchangeIS Public\Receive Queue Size" etc. If these counters are missing,…
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Hello, you can use WMI monitor for this (Custom Component Monitors -> WMI Monitor). Put this query to WQL Query field: SELECT ElapsedTime FROM Win32_PerfFormattedData_PerfProc_Process WHERE Name = 'NAME_OF_YOUR_PROCESS' and set thresholds for statistics to appropriate values. Statistic in this case is run time in seconds…
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Hello, if you try to create new Lambda function using cloudwatch-logs-to-loggly blueprint today it already uses Node.js 12.x runtime and works just fine. You can also update the runtime in your existing function by editing it and selecting newer runtime in the dropdown.
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Hello Louie, you can workaround this limitation by using "XY mode" to delete the text. When you are on the page with that text box turn on the XY mode (Edit -> Toggle X,Y Capture Mode, or use icon on toolbar), click into the text box with a mouse and then use either Delete or Backspace to delete the characters one by one.…
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Hello, SWIS/SWQL studio exposes WPM custom properties through Orion.SEUM.RecordingCustomProperties and Orion.SEUM.TransactionCustomProperties entities. If you use SDK you can use these entities and their verbs to read and write custom properties for WPM recordings and/or transactions. They are also available through Custom…
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Hello, this is a known issue that we track as FB98027. Older data are there but they are not displayed in chart. You can use reports to get these data for management.
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Hello Jeff, this is unfortunately not possible with WPM today. Transaction can contain only static data as they were recorded. If there is this option sometime in future, how would you say that it should work? How would you like to define such dynamic values if you could affect how it works?
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Hello Andrew, to answer your questions: 1. Remote agents log only locally. We could transfer logs from agent to main somehow but in majority of cases it would be just unnecessary network bandwidth usage. To troubleshoot remote agent you need to go to that machine. On main you can see if job was correctly sent to agent but…
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Hello jason, adding node as ICMP should work. Ensure that you have WMI access on that virtual IP. You can try "wbemtest" tool (part of standard Windows installation) to connect to virtual IP and enumerate WMI classes. If you get data this way, then APM should be able to monitor virtual IP as well. If this doesn't work, you…
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Hello, if you just copy&paste the link from Outlook to IE, does it work? Maybe it's just incorrectly encoded in message and that cases click failure. Check source of email message to see what actual link is.
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Hello Matt, this looks like a proxy issue. WPM player uses own SEUM-User-# accounts. These are local account and so they don't have any domain policies applied. If you have a proxy server set by domain policy player does not have it and so it can't access the websites. You have two options: 1) Use domain accounts for…
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If you reinstalled APM, run Configuration wizard and still receive the error, please open a support ticket for this case.
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Hello Derek, Can you try to run recorder with elevated privileges? Maybe there is some issue with an automation of recorder due to permissions and UAC. If that does not help, we would like to check logs from recorder. You can use LogAdjuster (Start->SolarWinds Orion->Documentation and support->LogAdjuster), set log level…
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Hello, have you tried to monitor performance counter using Performance counter monitor? Go to Admin->APM Settings->Find processes, services and performance counters and check if you see required performance counter on target node.
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Hello, if you mean "resend e-mail message", go to "Send E-Mail/Page" action edit dialog in advanced alert manager (Start->Solarwind Orion->Alerting, Reporting and Mapping->Advanced alert manager). There select "Alert Escalation" tab check "Execute this action repeatedly ..." and set value to 10 minutes.
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Hello, this looks that player configuration file was corrupted during upgrade. I would really recommend reinstalling player on that machine. Player itself does not have any special persisted data so uninstall and reinstall does no harm. Once you reinstall, you should be able to configure domain accounts using configuration…
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Hello, this should be fixed in newer APM version. Upgrade your APM and problem should be solved.
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Hello Dan, I suggested my workaround as a temporary solution. You are not able to force APM not to store data right now but you can at least purge that data once they are in DB. I know that it won't solve "data writing" performance issue but it can keep table small so operations with it are faster. As I noticed, our PM…
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Hello, If you want to know whether specific process is running, APM has to pull some data from target machine and store them in database. If you really want just to know if process is running or not, you can purge [APM_ProcessEvidence_Detail] and [APM_ComponentStatus_Detail]. Then all you get is status of process…
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Hello taylorfc, historical screenshots are stored in SEUM_StepResponseTime_Detail table in Screenshot column. As aLTeReGo wrote, by default only failed screenshots are stored there. If you have special need to have history of all screenshots, there is a way how to do it, but it can take a lot of space to store all…
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Hello Stephen, this issue may be caused by the way which SEUM uses to replay text input. If "amount" field uses some kind of JavaScript validation logic, it is possible that when SEUM enters text into it, it doesn't trigger required validation events. SEUM doesn't physically pres keys on the keyboard so generated events…
