jfaldmo · Sr. Monitoring Engineer · ✭✭✭✭✭

I should mention that currently we have three rules that check for each section. But we don't have to use three rules if one would do. 

1.3.6.1.4.1.52642.1.99.5803 - Fiber Store - S5850-48S6Q

Thank you @"m_roberts"!

Yes, but I'm also trying to get a few other users to use the Recorder and I wouldn't want them on the server.

There was some special permissions that had to be granted to my user in order to update the registry. 

To to be clear on the widget I'm looking for it is this one from the /Orion/Voip/Summary.aspx?Tab=IpSla page. (Something provided out of the box right?)

Looks like my question was asked already here. https://thwack.solarwinds.com/product-forums/the-orion-platform/f/orion-sdk/91959/importlistresourcesresult---can-the-result-be-filtered And there is a feature request for it, which saddens me that it isn't something that is available now

I just had them close the case since I didn't want to uninstall and reinstall the APEs. My plan was to wait until the next HF or release and hope that upgrade would just work. With the release of 2020.2.6 HF2 I put my plan into work. I first tried an offline upgrade from the iso and .exe file. The installer loaded then…

@"aLTeReGo" is there a SWQL statement that would also get those results?

Oh yeah. WPM transactions go to Unknown after upgrades. That is one more I have to go figure out how to get them to run again. It isn't all of them them and which ones it chooses to stop running is apparently random.

Thanks @"jm_sysadmin". The Administration Service is the same but many of the other product versions are different. I'll open a case with support.

But I guess changing it to AND makes sense. You want it where nodes are down and there is not an "Up Event"

I changed my script a while ago to use AND instead of OR there. But I bet I messed up the intent of the script when I did that. I'm wondering if I need to start from scratch on my own, or go through line by line again. 

In the Swql query it has n.status = 2, which should only include nodes that are down. What is the status in the database for the node? SELECT NodeID, Caption, Status FROM Orion.Nodes Where Caption='CCEprd1' I'm actually having problems recently where the agent stops connecting on multiple servers that I am troubleshooting,…

I'm assuming the pacs devices are the Biomed devices? The vendor name must not be Biomed. Not knowing the details of those devices you can add this to your query, after around line 50 depending on what adjustments you have made... and n.Caption NOT Like ('pacs%') As a side note. If they have been down for more than 90 days…

Good work on adjusting your query to fit your needs. Referencing your code block above, I had the AND n.IsServer = True on line 45 (Or to put it outside of the parentheses then it would go on line 46,) instead of on line 42, but if it works for you I won't look to see what the difference might be. group by is used if you…

Oh, but you wanted 2 weeks, just change 10080 to 20160 near the end of the statement. And to get only IsServer then change the last where line and add-- AND n.isserver = TRUE select n.nodeid, n.caption as [Device] -- shows the current status icon , '/Orion/images/StatusIcons/Small-' + n.StatusIcon AS [_IconFor_Device] --…

Here is a SWQL statement I picked up somewhere. I originally had it set for 60 minutes, but I believe it is set to a week now.-- select n.nodeid, n.caption as [Device] -- shows the current status icon , '/Orion/images/StatusIcons/Small-' + n.StatusIcon AS [_IconFor_Device] -- makes a clickable link to the node details ,…

(I couldn't reply to your comment for some reason @"aLTeReGo". Something is wrong with Thwack were I after hitting reply a text box is not shown.) I'm not seeing that message anymore on my system. Even before we locked down the server the Orion Website is on from accessing the Internet, I don't remember the last time I saw…

But it is good to hear that they helped you. That gives me hope they can help me as well!

Thanks, I have a ticket open with them. As it usually takes 1-2 weeks just for them to respond, and another 1-2 weeks to resolve the issues, (if they can resolve it,) I was hoping for some quicker answers/solutions from fellow Thwackers. 

I was getting my threads mixed up. I haven't opened a case for this issue, of not being able to select variables. It was for a more urgent issue of inconsistent email notifications after the last update. I'll go to that thread and make updates to it. I'll open a case for this issue as well and then post it here once it is…

I opened a support case on Jan 13th. On Jan 16th a customer service rep said he would look into it. Haven't heard back from him since. I just put in a comment asking for an update. To recap or to give an update where I am at-- Some alerts function complete without problems. Some alerts either do not trigger at all, or the…

Thanks @"aLTeReGo" Defender ATP has been enabled again on my Main Polling Engine. If we start to see slowness again then we will try to exclude the .db and .sfd files, and possibly the log files, to see if that helps. 

I was looking for that documentation as well just moments ago, and experienced the same login page problem. Will the new documentation include suggested settings for popular antivirus+ products like Defender ATP?

I found that link as well and then changed ${N=SwisEntity;M=Transaction.StatusDescription} to ${N=SwisEntity;M=StatusDescription}. I was probably referring to the step WPM transaction step alert variables instead of the WPM transaction alert variables list when I set it up initially. 

Thanks for the reply @"Your_Daddy" Those steps were to fix the eternal "Loading" message I was getting?

So working with Support three things came up. 1. Some old and low priority alerts had a sender email address that was being blocked. Though I fixed that previous to the case by changing the SMTP server used, that was insightful. 2. Support gave me some scripts to run and .db files to delete while Orion was shutdown, in…

Thanks for the suggestion but IISReset did not work. 

@"jason.carrier" @"KMSigma.SWI" This is a new post for the issue I accidently added to a different thread. Case #00710923