jeryn

Just to update one more time in case anybody else comes across this post. I was able to get both of the alerts to work correctly now with the UnManaged state. For the node, it was as simple is making it to where the node would not alert unless is was equal to down rather then alert whenever it was not equal to up. For the…

Is the above information what you was looking for, or was you looking for something else? Should the above statements be working fine? Either way, they will get tested out again over the weekend. I did go ahead and change the Node alert liek you stated to only report as down. I can't do that with the application alert…

Pretty much I have two alerts I am having issues with.. This is how they are setup. Alerts 1: Trigger Type - Node Trigger alert when ALL of the following apply Node status is not equal to up Suppress Alert when: Trigger alert when ALL of the following apply Node status is equal to UnManaged Alert 2: Trigger Type -…

Encryption is turned off, and I have it set to go through port 25. I have tried the server IP, 127.0.0.1 and the hostname in the email trigger action SMTP tab, but none seem to be working. I will look into netstat and see what I can find as well. Thanks for all the help!

Perfect, I will give this a go.. Now to only wait until main IT kills out network again. Once I get a confirmation this is working for sure I will post an update in the thread. Thanks for all the help!

tried adding a physical machine via SNMP and WMI, and ran into the same issue. I will create a ticket and do as instructed above. EDIT: Case # 438356

I used the SolarWinds-Orion Cert that was already on the server.. Do I need to create a self signed cert? Sorry, I haven't messed with Certs to much and need to do some reading up on them.

Did a bit of looking around, and I was able to find the correct OIDs for this printer. When I test the OIDs it is going through successfully, so step one is down. Now I just need to figure out how to convert this information it is pulling into readable and usable data. For example, the OID 1.3.6.1.4.1.641.2.1.3.1.6.0 pulls…

Thanks! I'll take a look at the toolset and see what I can find.

Thanks for the suggestion, however, I have given that a try a couple times. I am now running through the entire configuration wizard to see if that has any effect on it. Thanks for the help! Jeryn

Just looked into a couple other random monitors and it seems something if def. wrong.. Very strange indeed. I will look into it a bit more and make a ticket on it. If you have any suggestions to try, I would be more than happy to give them a go.

My emails keep giving me an error when I try to do this. I setup a custom Node property, with the property type as text and I named is PrimaryContact. I have now tried to put ${Node.PrimaryContact}, ${PrimaryContact}, ${Nodes.PrimaryContact}, and ${Group.PrimaryContact}.. I keep getting an error saying there was no valid…

Awesome, just started adding and populating those fields this morning and will test it out here soon. You mention I could have 1 alert for all Nodes and Apps, how would I get this to work on an application? It seems I can only add custom properties to nodes, how would it pull a node property and I setup a alert as an…

Don't think so, it looks normal to me. Also, in case anybody is wondering. All the services are also up and running.

Not to move in on OPs thread, but I seem to be having a similar issue to OP. I have two main alerts that simply alert me when either a Node Status is not equal to up or an application status is not equal to up. I than have in the Alert suppression tab to suppress alert when Node / Application status is equal to UnManaged.…

Will I need to setup a new alerting rule to take into account the new dependency or should it apply automatically? I set it up to where all of my nodes in a building were in a group. I then set that group to be a child object to that buildings router. Will I need to setup a new alerting rule to put this change into effect…

Its from the Advanced Alert Manager. I have it send an email as a Trigger Action, and have my servers IP in the SMTP Server tab. it seems like the mail just isn't reaching the local PostCast software to get sent out.

It seems I can do something similar with the "Unmanage Scheduling Utility" that I was unaware of. Thanks for the reply and help! Jeryn

It shouldn't be an issue with my SNMP credentials, but I will double check it. I have never had this issue before and it was setup the same way, however, now it has happened on both new servers I have tried to add. Not sure if it makes a difference or not, but they are both virtual servers. I will try a physical one to see…

Just an update and one more quick question for clarification. Firstly, adding in the third party cert seemed to have resolved the issue, so, big thanks for the help on that. Secondly, where you talked about using either SNMP or WMI. If I was to add a server via SNMP and then add in the server admin credentials to allow the…

I went ahead and setup SSL (HTTPS), but I keep getting an un-trusted certificate warning.. I can ignore it and continue on, but what do I need to do to fix this? Can I do it server side so any computer that tries to connect wont get that warning? I imported them into the Trusted Root Certification Authorities like it…

Did some looking around and all the OIDs I can find online for Lexmark printers seem to be giving me a No such instance currently exists at this OID error. Will have to look around a bit more and possibly see if there is a way I can directly pull OID numbers from the printers themselves. Not sure if these are wrong OID…

Interesting, will def. be reading more into that. Thank you for the info!

Looks like you are onto something.. I removed and re-added a couple other application monitors, one was another HTTP one, the other was a printer one. Both were monitoring fine until i removed them and re-added them. Now they are both stuck in the unknown state. Does that mean the database is not being updated properly?

well, only a couple HTTPS monitors are having this issue of being stuck in unknown.. The rest are showing that they have no issues. However, they could be having the same issue just stuck as saying they up running fine.. Is there a way I could test this with other monitors to see if it might be a database issue?

I'm defiantly going to look into that custom property thing. It sounds like figuring out how to use that would enable me to use option 1 in my beginning post, which would be amazing. I will have to look into chaining conditions together, as I am still trying to figure out how the whole flow of the trigger conditions work.…

The default - "Reset when trigger conditions are no longer true"

Not sure how I missed that, even did a few Google searches and looked around on Thwack. Anyways, you're awesome, and thanks a bunch for the help!

I know this is a very old thread, but was something like this ever put into place? I am currently trying to monitor servers that have a weekly restarts. Would love to be able to schedule recurring times where the servers are un-managed.

How do you have your alert setup? I know you stated you have it to alert when the server goes down, but can you provide the details on how the alert is setup? In the advanced alerting, alert settings, what is your "Type of Property to Monitor"? How is the trigger setup? (Example: Node Status is equal to Down) Like mharvey…