gbutler

I set the alert with a threshold that fails... the alert tripped but the vbscript is not running. Is there a log some place that I can look at? It really appears the the script is not executing because my script writes to the acting user's %temp% and there is no such entry? Again, the script runs from cmd line... so its a…

Thanks for the information. This helps. 

You know you are a nube when the answers you are getting are from user entries dated 2005! :-O Thanks Don... if you still are here.

I suspect you are correct. The reason its not working for me might be due to an on-going issues we have been experiencing. The database shows that this table stopped getting updates on the 12th of this month. We have an on-going problem with Orion missing data... I'm wondering if this is one more of our symptoms. I'll…

yes, I opened support tickets. 142235, 14186, 141607, 141307 In each case support has been quite helpful.

Support was able to fix this. Though we don't have a root cause he did find several problems that addressed the problem. I will attempt to describe here... 1. NCM had been installed a long time ago but not being used. There seemed to be a problem with many, many, NCM empty entries that were taking up space. 2. DB clean up,…

Two actions... one is write to event log, the other is starting and stopping the service... I was unable to use the APMservicecontrol because the methods to start/stop were complicated and also needed to be able to authenticate to servers not in the orion servers active directory domain. Neither action fires.

Thanks. I did not think of parsing the message. This will help. 

My trigger is Ok.. because its triggering as expected. Changing to Cscript made no difference. I altered the above changes... still does update log file. WHen I do a "run-as" this works... its just when I run the Orion exe that it fails. Removing the "no exit" made not difference. Running as a external exe action still did…

I don't know why the AA is put there. It never occured to me that the AA is reference to APM... make sense though. Your question makes me think that I may not be understanding a concept here (figures). When I create a view I generally don't restrict the resources to say applications data with application views etc.. is…

I ended up doing two things. 1. Removed the user completely, recreated. 2. Removed the reprot, recreated. This has worked. 

Once I get systems into Orion I suspect there will be a regular true-up. This has not been set yet. The data we are importing is: Asset TagClassGroupDescriptionOSMakeModelCPU CoreCPU DescriptionSerialLocationCabinetRU'sChassis

Perfect! Thanks Roger!

I need to correct what I stated above. The reason the email was not being sent was NOT because the action errored. It was because I had the option "Do not execute this action if the alert has been Acknowledged" checked. Now I did not acknowledge the alert so I don't know why it would make a difference... but now that I…

Thanks Sean! You saved me an early morning wake up call. 

Yes. The WMI template that grabs performance data will sometimes fail. I don' know how to track down cause for these failures. What has happened is we will have a performance event Orion will not report it because the WMI will have failed. After a period of time WMI will go back and begin working.

Thanks!

I have the toolset. Since I'm working from a list it does not play well with a range of IPs... I would get a lot of false failures and such which i would have to manually screen through (unless I am missing an option in the sweep tool). Yeah. The Network Sonar Discovery is what I'm talking about. The trouble that I have…

Thanks for sending this doc. I tried everything in the doc but the only item that was different was the name of the exe... I figured the doc was written for 9.5 and I was 9.5.1 explaining the difference but then... I started to doubt that assumption... went back to download page and SURE enough! I was trying installling…

Yep. That is what I want. I "knew" the message field had to be somewhere but did not see it. Thanks! 

Thanks. Those "Not" conditions always make me do a double take. Much appreciated.

More ideas... I've wrestled with the like for many hours... days... per note above... it can be real picky. 1. If its a home grown script... add a local log file. I have a function I stick at the bottom of all my vbscripts.. this has helped tracing problems. 2. If you are passing vars... try double/tripple quotes. I think…

I ran into a similiar issue. I ended up creating my own vbscript that logged the error codes etc to try and trace it down. The net result was the alert service on my orion server runs the script as the general system user to restart the service. Unlike the monitor where you can define what user does the action... the alert…

Well I did a quick count... and you have 184 chars... I have a 197 chars (that is working). Things to check... 1. If you did not export/import your action its REAL easy to get a typo in that little exe box. If I'm cutting and pasting I use an editor between pastes as a sanity check. 2. How do you know its not working? I…

Assuming you have APM... go to content exchange... there are many file monitors. The one you want is file age monitor.

I got in via phone. Sounds like it just me. Oh well. I guess I'm special. Thanks for replying.

I don't know if this is what you mean but there is a monitor script for windows event log that takes as arguments, event area, time frame, ID, string lookup. We have it running every 5 minutes looking for events that will set of alerts.

It was a noo-b issue. For those who care to know... the script was running without issue, I had the exit code set to "1" on success and "0" on failure. Apparently when Orion sees a program exiting in error the above is what you will see. I was able to trace using, WScript.Echo "Message: .... " Glenn.

A lot of folks are asking for this... to date the answer is no. (see )

I'd be interested in this also. The most I could come up with is to look at data collection history... which is not always accurate.