gbutler

Sure... please note, this is the first week I've "touched" vbscript so there is definately better methods then what I have. I have references to constants defined earlier in the script header because I did not know how else to do it. Any VAR in CAPS is one of those constants. '======================================…

Yep. That did the trick. Thanks. The good news is I took the time to add an error handler on the end of all my scripts. That way when this happens again I will be able to get some info on the problem. For a noob like myself I need to "see" the tracing to understand it. I'm now working on another similar problem only this…

I now have a error handler function that logs environmental info to a file when it fails. You are correct in that the user is not the same orion user that I use from the command line. Its using the system default user which does not have authority to access WMI remotly. Would it be OK to run the alerting service as another…

Thanks for the tips. The reason I was using PS was to handle passwords. I ended up finding a tool built in-house (that one of our developers had created for doing the same thing). Glenn.

This has help me some. My vbscript messages were going to no where. I added a quick file open/write/close to the top and now at least that is working. Not having a log file for capturing errors and such really slows down the process. Anyway I now able able to trace the script running. Orion dies on the following line: Set…

Cool! Thanks Marie! I was doing the "quick reply".... trying to save time yah know! :-) Here is my graph:

When you work alone “the obvious” sometimes goes unnoticed!I saw there was alert escalation for an action and the option of infinitely repeating a reset command was not an something I wanted to do.What you are saying is I could add a second action with a timer….. boy that makes life much cleaner. Say reset one after 1…

The problem was identified. The values for certain views in the npm database were -1. The actual views were present they had differen ID numbers. So when users drilled down to say a summary view they had it would error out because the ID for the view was not in the database. When I would log on to the database and do a…

In talking with DBA I removed the suppress totally. ON this particular server, just about everything in Orion that monitors this server... network interface.... memory.... cpu..... process stats.... all read ZERO during the time in question. This kind of suggestion that connectivity was an issue. Querying for the node ID…

yep. thats it. Thanks much!

works without issue on the command line... its still not working from Orion.

Perfect. This is a great help. Thanks!

Thanks.

I tried moving the ps1... still no go. I'll look into the domain policy thingy... thanks!

Hi Roger: Has this documentation been created? I could use the help in understanding this better. Glenn.

Thanks Jiri, You pointed me in the correct direction. Which I should have checked in the first place rather then assume anything... CPU was sitting at a steady 5-20% capacity... memory was another story. Both vmem and pmem show the same story... The graph... which I would post here if I knew how... shows a steady line…

Nice. BTW... the sonar bulk discovery is working for me. I reduced my list of server nodes from 200+ to 50. Now that I'm doing them in batches it seems to work alright. I guess I was getting greedy... trying to get all 200 done at once...

Support determined the problem to be the due to the version we were running. Since it was a pre-release the installer would not install (apparently it already thought I was upgraded). WHich I was told some weeks back from support that I was not. Anyway, removing the application and installing new seemed to work. I"m not…

I have the same issue. 

Thanks Roger. I will check this out.

I reran the command from cmd line using the //B and it works without issue.

I adjusted the resset and the alert log shows the alert triggering and the reset taking place but no actions. I gave it 5 minutes of a delay. The other idea I have is to create a monitor that will trip if the time is between a given interval. Say if time is between 5:30 and 5:40 send the trip message. That way the alert…

Switchvox OIDs The Switchvox prefix is .1.3.6.1.4.1.22736.10 .1 Switchvox Information .1.3.6.1.4.1.22736.10.1.1software version.1.3.6.1.4.1.22736.10.1.2max concurrent calls.1.3.6.1.4.1.22736.10.1.3used feature packs.1.3.6.1.4.1.22736.10.1.4max feature packs.1.3.6.1.4.1.22736.10.1.5used…

Hi: Thanks for the icons.... I think I'm following the instructions correctly on getting them added but for some reason I'm not seeing them. 1. I copied the WMF files over to %APPDATA%\.,... location (C:\Users\NetworkMgr\AppData\Roaming\SolarWinds\NetworkAtlas\Maps\Orion\localhost\NetObjects\User Graphics\Icons\Computers)…

No. For application type alerts... I'll have the request to first trigger a reset (alert 1)... wait 15 if still down try a reset again (alert 2)... if still down after 30... email (alert 3). For suppression, each level in the notification layer will have an alert.

The execute line from the alert table has a "//B" in it: Success: Executing - WScript.exe //B C:\Users\.... Is this normal? 

Today I'm using the printer APMs that work via WMI. They do not provide printer specific details. For example, a print server has 50 printers on it... I want details regarding each printer not a summary. Today I get the total number of job errors for all 50. We have a large amount of Zebra label printers. WHen they have…

yep. That is what I figured. Thanks much for checking. Time for me to do some reading on powershell env I guess.... One thought... my solarwinds alert engine is running as a non-local user... is this the same for you?

Does APM monitor interpret the output of a SQL query like it does with a vbscript? That is, "Message: <followed by 255 chars of text>" "Statistic: <some number> Glenn.

The resource graph I have is definately a NPM resource... its shows general node statistics. When you go to the standard node view it works fine but for some reason in the APM details view its broken. I ended up just removing it from the APM view so that my users stop complaining.. it just seemed odd that it would work…