fredlipton

I posted in the 'ideas' section a while ago [http://thwack.solarwinds.com/ideas/2505] for the ability to move monitors around to different players without losing the historical metrics and custom thresholds. If you're taking votes for prioritization that's where I'd go. Especially the historical metrics, that's big.

I opened a support ticket and got this advice which does have a positive effect on the issue: reduce the history days saved from the default of 20. I chose 2 days and let it run for more than a few days. Each SEUM-User-# object uses about half to two-thirds than previously and appears to be stable. I'd call this a solution…

When I select any server other than the local SW server and click 'next' the message received is "object reference not set to an instance of an object". As suggested we verified there's no firewall or ACLs between the systems. Searching the forum posts [particularly http://knowledgebase.solarwinds.com/kb/questions/1380]…

romeyde and netlogix: interesting approaches and they both could be helpful, short-term fixes but they seem like band-aids. This is a simple set up [Windows boxes with no other tasks to perform] and ought to work without having to frequently ride herd on these player PCs, taking them off-line every night [albeit briefly]…

According to the server techs there’s no port blocking in place although they’re wondering if permissions are involved. If I use the inherited credentials I get with “access denied” or “Object reference not set to an instance of an object”. If I use a Windows credential I get “access denied”. Kinda makes sense in a warped…

Upgraded to 10.6, followed your suggestion creating report as custom table and can export in an xls format. That reduces the urgency of reports to mgmt. Still uncomfortable that running from the report writer app consumes enough resource to hose the system when previously it did not. I've got a support ticket going and…

And this is my big head scratcher: the same report that hoses up the Report Writer, when published to the web console, runs without a problem. So, what's the difference between running the report from the web console than from the Report Writer app on the server?

Hi Jiri; This insertion of a 'delay' prior to the text match does appear to have resolved the false positive. The Text Match timeout sounds like a better method for the reasons you stated. We'll try that too and expect the same positive result. I'll post our findings. Thnx!...Fred

Doh! One might think listing resource would update that part and that’s where I went awry. Thnx!...Fred

Recreating the report was illuminating. It appears that adding any of the custom fields to the "select fields" section and then executing it sends the sql process from low single digits to high 30's % and the report writer becomes unresponsive. The report is "availability - last month" which I produce, export as excel…

CJFranca - I agree with jiri, installed the WPM module on the same server as NPM, NCM, NTA, SAM, IPAM and no problems with performance [NCM is actually on a separate server but integrated in with other modules for a unified web console]. Implementing WPM in this manner gives senior mgmt a single place to see the status of…

Migration from the eval server [dedicated to the WPM product] to our prod server [running NPM, NCM, NTA, SAM, IPAM] went pretty much flawlessly. The lone exception was migrating the license which tech support quickly straightened out. Note: to install the WPM 2.0.1 required updating the NPM version. Was running 10.3,…

Aloha aLTeReGo; Excellent! And here I thought I’d have to go through creating custom pollers and looking up lengthy OID strings. I got it working on one test server . Having trouble getting auth’d to a test SQL box. Does this require WMI access or is SNMP read strings sufficient? Please, and thanks!....Fred

I thought the polling frequency was often enough to keep it reasonably accurate and the readings were sometimes wildly disparate between the controller and the SW metrics. Hitting 'poll now', in my initial few tests, brings the results much closer together. I think you're on to something. Thnx!....F

I am going ahead with the WPM installation on the existing SW products server during our maintenance window later this month. Assuming it's as straightforard as described, moving he license, the registered players and the few scripts already written [export/import?] should go smoothly. As always, I welcome the wisdom and…

Okay, that makes sense. Just reviewed the installation instructions, again, to make sure. It doesn't make any specific references to installing onto existing SW modules and any caveats or gotcha's to look out for. I don't see that using the same db is a problem but I have had issues in the past with the website…

We're just getting the t/a's under way so I may very well do just that before the module goes to production status. Thnx...Fred

Thanks for the question. It's not a load issue as you noted the t/a players are hosted elsewhere [we went with Amazon for that function for a number of reasons]. WPM was installed on a separate server as an evaluation that went well so there's a little bit of inertia involved. Now that we have license I should make the…

Aloha LadaVarga; I can run a similar report but with a few less fields successfully. It's only this one report [availability all nodes previous month] which has been run successfully many times previously. Other reports tested run normally. I suppose it's possible there's a corruption in the report definition. I will try…

The only options in that area of the screen is 'export to pdf' and 'printable version'. No 'edit report' or 'export to excel'. The latter would resolve the issue. I looked in the settings|alerts section for the 'reports and alerts' but it only shows actions related to alerts, nothing for modifying the reports output. we're…

Thanks for the clues, Lukas. We tried both suggestions with mixed but ultimately unsuccessful results. The x.y targeted click still missed using either of the suggestions. What we're scratching our heads over is this site isn't fundamentally different in its construction from the two dozen other sites we're monitoring and…

The answer appears to be Exchange related. The targeted distro list wasn't created until after the alert was configured and enabled so the alerts were generated properly but couldn't be delivered and were stuck in the queue. Apparently when I acknowledged alerts in the web console they were kicked loose . The log location…

Thnx Greg. I'll take this to our DB folks and see what they say. I'll post their response...Fred Via PDA. Pls forgive typos

Thnx Matt. That makes sense A very good place to start, appreciate the tip. I'll report findings in a follow-up Now, why do these things always seem to happen on Friday afternoons? Via PDA. Pls forgive typos

Hi jiri.tomek; We had another 'text not found' error occur last evening. I passed your suggestion along to the t/a script guy. He inserted a 30 second delay ahead of this step earlier today and we'll be keeping a close eye on it to see if it has the desired effect. So far, so good. Thanks...Fred

Hi jiri.tomek; When you mentioned the WER folder I perked up because I noticed that one but didn't have a clue what it was for. Looking in the user subdirs today there's a folder I didn't notice yesterday,C:\users\seum-user-1\appdata\local\microsoft\windows\WebCache which is over 1GB mostly in one file: WEbCacheV01.dat.…

That certainly makes a lot of sense. I'll do a search for the Endpoint Domain as suggested to see where that leads me and will let you know the results. Gotta love working on a mystery. Thnx...F

The node's "list resources" response doesn't not show the removed volumes which is as expected, only current, existing volumes are listed. Where does one delete the removed objects so that they no longer appear on the node details page?

Perfect and perfectly understandable. This information should be included in the next edition of the admin guide . Thnx!...Fred

All is now good, very good. I learned a lot of other useful stuff along the way to getting these specific statistics, there's so much more available that we can do with these tools. Thanks for your help, it is spot on advice and your efforts very much appreciated...Fred