dragoon231

Quick update, it works on some of the nodes, but not others. I've made sure the one not working and is working are assigned to the same poller. One that doesn't work: The one on same poller that does work: The are both: Manufacturer Cisco Systems Inc Model ISR4321/K9

To make it a bit stranger, it works on some node pages, but not others. Not sure why. This is an environment I didn't setup and tbh, I've never used this. The out of the box response time, etc seemed to good enough for icmp based data. Any idea why? Or where the setting is that this sends 5000 kb instead of the normal ping…

Any idea why it would fail to respond? If I ping from poller to server from command line, it works. But in the customized resource it times out: from command line: Rick

Unfortunately this is far more complex than it should be in my opinion. The way it was explained to me is 'back in the day', SNMP was tied to things such as router restarts, etc.. Which, if SNMP was restarting, it was because the piece of equipment was being restarted. Now a days, the use of SNMP is now used more…

My question would be, what are you using to monitor storage with? Solarwind's SRM or something else? Or do you only have something like NPM/SAM you are trying to set this up for? If it is the 2nd, I don't think it is possible to set up alerts to avoid the white noise due to thin provisioning in something not really…

bump

For the most part it is really up to the management to tell you what they want and you to make it happen as the SolarWinds Admin. So when you add a server (node), we will mark it as a Tier 1 - 3. What defines the tier level are things such as how critical the system is, what the response time needs to be (do i need to call…

What version of the product are you running? Say it is a drive alert, after you acknowledge then it disappears. Then when you navigate to the node's (server) page, is it showing if there is an active alert on that object? You said the below was unchecked. Is it on every alert? Some of them? How does the reset action look…

You have to set up the reset action in the alert set up. See below: So if you send an email in the trigger action to let people know, you have to set it up in reset action. You can just click the highlighted area of "copy actions from trigger actions tab" and it will just apply who the alert went to in the trigger action…

I'm not quite 100% sure what you are asking. Are you asking how to set up a single alert....let's say a c:\ alert in which multiple nodes would fall under, but the email goes to the person responsible for that specific node? If so you can set up a custom property (a field), and call it Primary Contact for example. Then on…

Was a ticket submitted for this and was there an explanation? I am having the same issue.

Here is the closest I could find for each product, updated Jan 18, 2019. I have a ticket put in for a guesstimation on the remaining still not compatible: https://support.solarwinds.com/Success_Center/Orion_Platform/Knowledgebase_Articles/Windows_Server_2012_2016_and_SQL_Server_2012_2014_2016_and_2017_Support

There are two options for this. You could either set up a report that goes to this manager daily/weekly (you could set this up to generate automatically) for alerts triggered in the last 30 days that aLTeReGo​ mentioned in this post (that would probably be an easy way to do it, just create a report with the specific…

It looks like the cause of the time change was due to it correcting "time drift" which is defined below, could this happening cause the system to be unresponsive to orion?: Certain CPU-intensive applications (trading applications in particular) will cause "clock drift" on Windows systems. Severe enough clock drift will…

The other thing I have noticed is along with the mentioned, the coloring looks very bland across the board: The fields don't 'stick out' compared to the rest of the screen as it did before. 

At the moment it looks like that is a no. Here is the list of compatibility for each product, updated Jan 18, 2019: Windows Server 2012, 2016 and 2019 and SQL Server 2012, 2014, 2016 and 2017 Support - SolarWinds Worldwide, LLC. Help an…

Found it, had a goober moment. It is custom property for Application:

Nevermind, I am special today. it is a tabular poller. However, pulling the VSX data (vsx is supposed to move the virtual cpu info to VS0 level so snmp get can pull the information) it doesn't seem to: Anyone had any luck on this? worked with firewall team to get things turned on the device for this to happen, they are…

I'm not 100% sure what you are asking about but I will try to help. Are you trying to force clear or acknowledge the alerts? Also how specific/customized are the alerts? You could disable a bunch at one time by going to settings > manage alerts. Try to be careful though, you don't want to accidentally disable something…

In the alert itself, when looking at your trigger action. If you have it set to Send Email/Page, it emails whoever, and you don't want it to keep blasting someone after you've acknowledged the alert (that is what you are asking?). Under Execution Settings is where you need to look:

I currently have a ticket that was opened not long after I originally posted this. It was escalated to an engineer. For any curious I will update this when it is all complete. Since the post, I updated the pollers, ran the configurations and performed some database maintenance. You are able to access the web console and…

The ticket I put in was closed as this is a known bug. Here are the specifics from my Case: I found out that this is a known issue that is being investigated by our development team. I have no information unfortunately on when this will be fixed and no ETA. As a workaround, I suggest you go to Settings -> Manage Alerts. In…