donrobert5 · Implementation Engineer · ✭✭✭✭✭

check if you also enabled the neighbor scanning for the subnet. If it is, disable it and verify again that you are checking the Poller assignment from the subnet and not via Node.

then that's the problem. The nodeID listed there is just an example.

I would assume you copy paste the query correct?

thwack.solarwinds.com/.../how-to-pull-the-report-of-list-all-list-resource

Check what Polling engine the subnet is assigned to and then logged into that APE. try to do ping -a XX.XX.XX.XX and see if it will respond and resolve the IP Address to hostname. https://support.solarwinds.com/SuccessCenter/s/article/How-hostname-resolution-works-in-IPAM

thwack.solarwinds.com/.../get-the-sql-query-of-web-based-report

You can request for a Feature Request. Paste it here so that I can also vote for it. support.solarwinds.com/.../Submit-a-feature-request

What you are describing makes sense. However, if IPAM would continue to process scan if the server is not taxed, I would think APE will no longer be needed. I remember a time wherein a user can control how many scan IPAM can run at a time. However, in between versions, this was removed.

You need to have the UDT working first before that can be populated. In IPAM, the IP Address is the base information. On UDT, it would be the MAC address Endpoint. In UDT, it needs to be able to related the MAC address to UDT in order for it to appear on the IPAM part.

I think you can create a report via the Web based report.

check the DNS server and check if there is a reverse lookup for that IP. https://support.solarwinds.com/SuccessCenter/s/article/How-hostname-resolution-works-in-IPAM https://thwack.solarwinds.com/thread/124158

Monitor and manage DHCP servers IPAM integrates DHCP and DNS management with IP address management into one interface. You can manage Cisco, Infoblox, ISC and Microsoft DHCP servers. documentation.solarwinds.com/.../ipam-dhcp-management.htm You can request for a Feature Request. Paste it here so that I can also vote for…

documentation.solarwinds.com/.../core-changing-mib-used-for-polling-hardware-health-statistics-sw1607.htm

I think it's time to create a ticket

support.solarwinds.com/.../scp-npm-exam-guide

They actually create an internal ticket for this. But creating a customer facing one would be through thwack and this should be adopted as part of the process instead of just creating an internal ticket. Either way, I voted for this one. I hope this picks up some steam.

https://support.solarwinds.com/SuccessCenter/s/article/Wireless-OIDs-polled-in-NPM?language=en_US support.solarwinds.com/.../What-object-IDs-OIDs-does-NPM-poll-for-interface-information

support.solarwinds.com/.../Custom-Report-Hourly-average-CPU-and-memory-usage https://documentation.solarwinds.com/en/success_center/whd/content/onboarding/whd-ob-reports-create-custom.htm support.solarwinds.com/.../Create-a-report-on-custom-properties-for-all-nodes

Let me highlight it for you. Remove unknown, usually it will show you the possible data for that specific custom poller. Also, what do you see when you click on show list?

what are the results for the custom node poller status? can you take a screenshot of that? Also, have you click n show list? 

Test if you can do SNMP from the APEs going to the device. You can run SNMPwalk from the APE. https://support.solarwinds.com/SuccessCenter/s/article/Run-SolarWinds-SNMPWALK?language=en_US If that does not work, then it's most probably a network issue or your system firewall is just blocking the SNMP request.

Copy the out of the box alert and modify the copied version.

thwack.solarwinds.com/.../orion-platform-2019-2---enhanced-node-status

support.solarwinds.com/.../Bulk-change-the-status-and-response-time-from-ICMP-to-SNMP-or-vice-versa

Keep the ticket open then. They should keep the ticket open and inform you of any resolution. If it's a known bug, it should be posted via the Success Center. support.solarwinds.com/.../@uri

Saw the banner just now. Thank you for raising this to your internal team.

I would recommend to follow the system requirements first as that will be the first thing they will review. documentation.solarwinds.com/.../npm_2020-2_system_requirements.htm

support.solarwinds.com/.../Create-an-alert-when-BGP-route-goes-down-or-is-missing

That's because, it does not automatically add IPs into Subnets. You can use this tool. To add IPs to the monitored Subnets, you will need the addIp address tool - Extract the AddIps.zip to a directory on the IPAM server - Run the file SolarWinds.IPAM.AddIps.exe/SolarWinds.Tools.IPAM.AddIps.exe - Provide your…

Click on Add >> Subnet Allocation Wizard.