dhanson

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  • 1. Check the alert logic - is there something that may be excluding those devices? Perhaps a custom property that your Node Down alert is checking for that doesn't match to your device? Post a screenshot of your alert logic and we can assist in reviewing. 2. Confirm that your alert is setup correctly for sending the alert…
    in No tickets are triggering when the node is down . Comment by dhanson July 2016
  • A Europe based polling engine could curb your false positives on node down, but so could adjustments to your poll intervals, or modifying your alert logic to compensate for possible poll failures in EU devices (ex. increase time before considering a device down). Note that you can filter this based on the device's name, or…
    in Do I need another Polling Engine for NPM? Comment by dhanson May 2016
  • Can you share the following? - Your NPM Version - Your UnDP's name. - Your network equipment vendor that you're polling against. (Cisco? Juniper?) - Your UnDP's polled OID. With this, the community (or myself) could potentially build you a sample SQL query to find the results you need. That, and I want to steal this idea,…
    in Alerts based on UnDP Comment by dhanson June 2015
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