dasher · Infrastructure Engineer · ✭✭✭✭✭

As an ISP, this is how I would like to setup our Helpdesk and Service Desk.

My head.

We currently only have the Helpdesk. Being an ISP, we should really go to a solution such as the Service Desk. I think it would streamline processes and make a better end result in the long run.

That is something! Not sure what, but it is something!

One red dot on my monthly chart! Blah!

Boss: But it is RED! SysAdmin: You are correct! Boss smiles because he is correct. SysAdmin: "Sigh" Boss: It is still RED! SysAdmin: Yes, but the server is not down. Boss: But it is RED! .......

Super AWESOME ">lhoyle!

In with a small team, four counting myself, it is difficult to find the time to do it all. The SYS ADMIN roles has changed quit a lot. It was fairly easy to manage this and that as an admin. For now and heading in to the future, it is very important to be able to use developed application for management of our networks. It…

Did and Did! This did open my eyes to features that I know of but are not using daily. Need to get back in the habit of that! I do not use all of the features but that dose not mean a lot of other user do not.

Ya, this is more realistic once you read it.

Did you find that place in the doc?

Looks like a "Dark Matter" conversation... "There is not a lot known about Dark Matter, we just know it is there."

Good ones. I like "Let's go Thwacking!" and how about "Come Thwack with me!"

Great input from ">bhazelba. I am on the same page, documentation and standardization is the key to a strong foundation. When you company is built on one offs it is hard to troubleshoot, analyze and fix matter at hand. Keeping things simple and growing on those types foundations is key. You can not see every problem that…

Very well deserved! Congrats!

Common sense is not so common.

Yes congrats buglovin​ and ashley.heilbronn@lr.org​.

Correction zzoldi No chaos... I know where everything is @.

I is I is! The Switch would be great!

You would need a Yeti to keep the milk cold!

Light headed? Can not say blondee.

Net Path and Firewall traffic.

Since SNMPv3 has not been well received, other than the fact that it gives better security. If you are for that and need to move that way that is great but for the guy that is looking for a better protocol to use... looks like we will be stuck here for a while. The good thing is, WE are thinking and talking about so there…

Ah, the life of being in IT!

Gothic or White.

Over so soon! Where did the month go!

Looks a lot cheesy!

Love the e-card idea, everyone always roles there eyes @ an IT joke. A e-card would just show everyone how geeky you can be!

Thatis messed up, and funny all in one!

Congratulations are in order! jspeer