d09h · Senior Principal Systems Engineer · ✭✭✭✭✭

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  • Create a network sonar discovery with all nodes/ all credentials you are concerned with. See any issues with that solution? Any reason that wouldn't work for you?
  • I have seen a few devices that don't respond with a system MIB. Testing via web always failed, but I could list resources and assign universal device pollers. Can you list resources successfully too? I am also convinced that the test button does nothing after the initial key press and subsequent test. Believe you have to…
  • Would this work for you: http://www.solarwinds.com/documentation/en/flarehelp/npm/content/npm-custom-properties-for-groups-sw862.htm
  • In cases like this, I've had some success deleting the cached account information out of the database. When users try to authenticate after their row in the database is deleted, Active Directory gets queried again and repopulates the database. Just had to make the database row writable and then nuke the affected row(s).
  • I have a similar issue where I want to store configs for as long as possible, but when it comes time to free up disk space, the search for configs takes an eternity (not finishing in the space of an eight hour shift). To minimize future headaches, I have my configs going to my filesystem in a folder with that folder's name…
  • tpfannes over the years I've done some of what you've described. I usually end up resorting to custom properties which end-users can edit. Requires node admin rights though, so somewhat of a tradeoff. Also doesn't clear out when alert goes away. Upside is ease of tying in to 'Down Nodes' resources. You can add 'Edit Custom…
  • Set the interfaces to be 'unpluggable'. * Orion NPM enables you to designate selected ports as unpluggable, so you no longer receive unnecessary alerts when users undock or shutdown connected devices. This feature is particularly useful for differentiating lower priority ports connected to laptops and PCs from more…
  • RDP to your server. Launch Database Manager. The database SolarWindsOrion has a table named AuditingEvents. Very useful information there.
  • You could use agents: http://www.solarwinds.com/documentation/en/flarehelp/sam/content/core-solarwinds-orion-agents-sw467.htm
  • Has anyone found a fix for this over the last 23 months since reported? My customer seems not to have Firefox deployed. IE export to PDF produces nothing (no PDF). Chrome export gives the mirrored text described in this thread.
  • If you can live without the map representation and instead use a non-graphical approach, you could limit the account to 'Single Report' or 'Group of Reports'. Just use the same logic (status of groups perhaps) in a report. Hyperlinks can be edited or removed from reports made in Report Writer (there will be no links to…
  • Engineer's Toolset (separately licensed product) has Real Time Interface Monitor: SolarWinds Online Help There is also a free tool: https://www.solarwinds.com/free-tools/real-time-bandwidth-monitor
  • Extensibility. Don't rush to create a one-off solution if custom properties and/or groups (which can be defined by custom properties) can be used for the next (and the next and the next...) similar effort. And make their function(s) obvious via name. To the extent that your groups and custom properties are…
  • Some good information here: https://thwack.solarwinds.com/community/solarwinds-community/product-blog/blog/2015/03/12/cutting-down-on-alerting-noise-guest-post-from-support
  • Add a Universal Device Poller Top XX resource to a summary view. No need for Report Writer or alerts for that matter. Creation of an alert would have the benefit of actions you could take (send email, for example) but is not a criteria to display universal device poller info on via the web. However, if you are the only…
  • Which type of custom property is it? I'm speculating that if text, it may need to be integer or vice versa: Select the Format for the property. We recommend that you limit the string length for text properties. The string length can affect SQL performance, especially when custom properties are used in limitations. The…
  • Your Linux servers can run bash or perl scripts in response to polling private MIBs. Then an exit code can be returned. A Universal Device Poller polling the private MIB can map (enumerate function) the output. If a SAM node, that private MIB return code (returned by bash or perl) can be further processed with custom…
  • If you access the page that you are trying to export by its usual URL plus &printable=true appended to the end, does the PDF export succeed?
  • When I've run into issues like this, host intrusion prevention software was my obstacle. In my environments, we have to coordinate disabling this or else installations act as you have described--completely very quickly but not really installing. HIPS logs on the server showed what was happening. HIPS console elsewhere may…
  • Alert action escalation. Create an alert for your purposes.
  • Summary answer: 'For example, in the case of a typical switch monitored by Orion NPM, when the switch itself goes down or becomes unresponsive, all interfaces on the switch will also be unresponsive, even though they may functioning perfectly well. By default, in Orion NPM these child interfaces display as Unreachable…
  • What is the benefit of the serial number being in a custom property? I poll it and display it on Node Details pages as well as a report I wrote, but I'd be curious what's driving these efforts to make a custom property out of it? I'm trying to see if this kind of thing would be useful in my environment.
  • You could get a little visibility with Hubble: https://support.solarwinds.com/SuccessCenter/s/article/Turn-on-and-use-Hubble
  • It may be seen via duplex mismatch: http://www.solarwinds.com/documentation/en/flarehelp/npm/content/core-detecting-possible-duplex-mismatches.htm Possible Duplex Mismatch If at least one of the link interfaces has the duplex mode defined as half or full, the resource helps you identify possible mismatches. Possible duplex…
    in CRC error Comment by d09h November 2017
  • Recommend setting this up via Universal Device Poller. All you should need is the OID. I believe the MIB names are occasionally updated in newer versions of the product (or perhaps via the downloadable MIBs.cfg file), but in any case with the OID you should have all you need. You can type in the OID manually when creating…
  • I would try a different approach: Share views with non-Orion Web Console users - SolarWinds Worldwide, LLC. Help and Support
  • Windows Control Panel? Just RDP and check which programs are installed from there.
  • vspandi , did this work for you?
  • Two steps via an alert: Create an alert in trap viewer. Configure Trap Viewer alerts - SolarWinds Worldwide, LLC. Help and Support Alert action would be write to NPM event log. Log the alert to the NPM event log