d09h · Senior Principal Systems Engineer · ✭✭✭✭✭

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  • I maintain redundant environments with two SolarWinds instances per environment and just copy/ paste the file via Windows Explorer. Depending on where you installed your application, you should see reports one level below the SolarWinds folder: \\server\drive\Program Files (x86)\SolarWinds\Orion\Reports\ Can you access the…
  • Might want to consider use of DirectLink account @lbrowne. See 'Using the DirectLink Account' in Orion NPM Administrator Guide.
  • Possible with a different SolarWinds product (EOC) with less duct tape in case that is an option now or in the future: http://cdn.swcdn.net/creative/v16.5/pdf/datasheets/SW_EOC_datasheet.pdf MSP-friendly Architecture SolarWinds Enterprise Operations Console also allows MSPs to monitor overlapping IP addresses, eliminating…
  • If you had a list of any/ all object names involved, would that suffice even if group functionality was not involved?
  • I believe this was likely deliberate. DRM-driven.
  • I would recommend trying these steps in order. Save the Database Manager (nuclear option) for last. https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Delete_Unknown_or_Down_interfaces_by_bulk
  • Something like this? Note that web users can acknowledge alerts on their own: http://oriondemo.solarwinds.com/Orion/NetPerfMon/Alerts.aspx_
  • Does Windows have a default program assigned for the ssh protocol? IE would use this default.program. Firefox functionality would require defining a program for that protocol. If you enter Ssh://192.168.1.1 in your browser and a terminal emulator doesn't launch, then SolarWinds SSH links won't work. You need to define…
  • Another option: http://www.solarwinds.com/documentation/en/flarehelp/npm/content/core-solarwinds-orion-agents-sw467.htm
  • Try this: https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Poller_shows_incorrect_memory_utilization_(UNIX_and_Linux) Poller shows incorrect memory utilization (UNIX and Linux) Overview Memory gauges monitoring UNIX and Linux devices or nodes shows 100% memory utilization via the SolarWinds…
  • I think the next best thing you can currently do is dynamic membership in groups. Do you already do that?
  • Server and Application Monitor module would open up some new possibilities: https://thwack.solarwinds.com/search.jspa?q=exchange https://thwack.solarwinds.com/search.jspa?q=citrix Citrix Server Services monitor - VDI Some of these solutions may have been implemented via SNMP polling a particular MIB/ OID. If so, there's no…
  • The fix for this issue was removal of NCM and then adding it back. That forced the application to let go of an account it was using before NCM database migrated in 7.3. That account was not visible anywhere in config wizard. Support case 813290.
  • If Cisco IOS, you can do this: https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/snmp/command/nm-snmp-cr-book/nm-snmp-cr-s5.html#wp8007421140​ If you SNMP poll the IP address of a loopback interface, and you source your SNMP traps from it (and your syslogs while you are it it), correlation will be easier.
  • I had a similar use case and opened a ticket. The user to be limited could see the parent node even though account was limited to see child node and parent interface. I was told via my support case: The issue is interfaces are tied directly to their nodes even in the Interface table, so they will always be able to access…
  • Don't suppose DNS entries resolve to loopback IP addresses do they? Set the Dynaminc IP Address option in NPM - SolarWinds Worldwide, LLC. Help and Support One way to change en masse: Database manager --> Nodes (View) table --> Enable table editing -> check DynamicIP box You could also do an 'update set' SQL command.…
  • https://www.cisco.com/c/en/us/support/docs/routers/10000-series-routers/15091-buffertuning.html?referring_site=bodynav Monitoring aspect to this: Troubleshoot intermittent network slowdowns with NPM
  • Seen this? https://thwack.solarwinds.com/docs/DOC-50516 <?xml version="1.0" encoding="UTF-8"?> <CustomPollers><CustomPoller UniqueName="Firepass_Active_Sessions" Description="Number of current server sessions" OID="1.3.6.1.4.1.3375.1.10.100.4" MIB="FIREPASS-SYSTEM-MIB:fp1000ServerSessions" SNMPGetType="GetNext"…
    in F5 VPN Comment by d09h July 2017
  • Does this change the way other alert resources display? If I have an Active Alerts resource on a summary page, is that resource sorted? Or is this limited to the Alerts summary that is there by default within Solarwinds?
  • If you don't have SAM module: Logs in inetpub folder capture web requests/ dates/ times. You could infer that accounts who have made recent requests are still logged in. Accounts table in database will tell you last login. You could assume very recent logins haven't yet logged out if that assumption is permissible for your…
    in Current Users Comment by d09h May 2018
  • For Node Details (one device) or for multiple devices?
  • The 95th percentile, a well-known statistical standard used to discard maximum spikes, is based on 5 minute data samples. The calculation gathers these values every 5 minutes for the duration you select, throws away the top 5%, yielding the 95th percentile value at the beginning of the list. The following example shows how…
  • Schedule an unmanage job? Set the re-manage date to be the date you identified as Event start... Configure Orion to unmanage items on a scheduled basis - SolarWinds Worldwide, LLC. Help and Support Would this work for you? I realize your use case may be the inverse of the typical one for unmanage functionality (scheduled…
  • What if those nodes were in a group? And the page was limited via the group? Would that make your query easier?
  • You could use the Custom HTML resource. Create custom HTML resource view - SolarWinds Worldwide, LLC. Help and Support No reason you couldn't use the interface below to paste in HTML that you created in Word.
  • Can you list resources on any of the affected nodes? Are you sure SNMP is working? Test with snmpwalk.exe (install folder/Orion/snmpwalk.exe) on your server using the same credentials.
  • I have occasionally fixed AD login issues for users by deleting the involved row (the affected user) from the accounts table in the database. I did this for users who did not have individual AD accounts but who authenticated through the AD group configured in SolarWinds. Seemed like the cached information was keeping…
  • donovan.bush@bcbsla.com , The solution I provided can provide what you asked (gathering statistics while minimizing alerts). Alert suppression by custom property does not have to be enormous to manage. Granted there is some effort initially to configure alert suppression, but for speed and efficiency, once alerts are…
  • Does alert suppression meet your needs a little? Nodes/ interfaces/ volumes can still be polled while not generating alerts. Alert suppression could be configured to honor a custom property you populate. Example: property DontAlert=True