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Sean, You place the device template in {NCM Install Directory}\DeviceTypes\ Then you have to reload the NCM page. Regards, Jiri

Thanks a lot, cnorborg‌, for providing further guidance. My post was intended rather as a hint/concept than a full solution and I'm glad that you pointed out what user should be aware of. Jiri

Thank you. Please get back with the result. Jiri

Then disable the alert. Jiri

You're welcome!

Very good reasoning. For anyone who would like to start with Orion SDK I recommend the following links: * Orion SDK * Orion SDK Information * AddNodeToNCM fails via PowerShelldon't be afraid of the title * How to automate the creation of Orion Platform (aka Core) nodes from the API * Re: Powershell scripts to automatically…

The problem is when there's the '/t' sequence that is obviously turned into a tab character. Let me check if there's any workaround. Jiri

Glad to hear tbonner's helpful hints have helped. Jiri

Actually, in NCM 7.3 that's no longer possible. NCM operations run on the poller the node is assigned to. Jiri

Hi Kelly, the functionality you need is not currently included but we have logged your feature request as requirement #115222. Regards, Jiri

Did you happen to find the solution or will you contact support? Jiri

That's one of the reasons why we offer CatTools . Jiri

You're welcome! Glad to help. Jiri

Jeff, I encourage you to post the template in content exchange. I don't want to take your credit (and thwack points ;-) by doing it myself. Jiri

Don't hesitate to ask further questions if you are blocked.

I haven't found an explicit list, but here you are: ...\Orion\NCM\DeviceTypes\*.* ...\Orion\NCM\Scripts\*.* ...\Orion\NCM\Reports\*.* ...\Orion\NCM\Jobs\*.* Regards, Jiri

That's great, thanks.

All, In order to use Cisco Smart Advisor, your account must have either “CBRAdmin” or “CustomerAdmin” role. This is often not the case. Jiri

cgrosse‌, Cisco says that your account doesn't have sufficient permissions. Have you gone through all the steps described here: Self-Service Onboarding - Get Access To Smart Net Total Care Portal | Smart Net Total Care | Cisco Support Community | 4…‌? Jiri

Cisco investigated your account and said that your CCO ID doesn't have enough access rights to retrieve the data. I'm working with them to find out more details. Jiri

Patrick, I'm sorry, unfortunately we cannot communicate such information. Regards, Jiri

All, This is a known issue and we're working on the fix. Then you will once again be able to save results of the jobs to a file as it used to be in NCM < 7.2. Regards, Jiri

Hi miquelangeld, Acy Forsythe is right -- you can't go back from trial to free. That's why we don't support the opposite way either -- to prevent problems going back to free. Regards, Jiri

I'm very glad to hear that! Have a nice day. Jiri

You are welcomed to create a feature request here: Storage Manager (Storage Profiler) Feature Requests Jiri

You mean there was no HF3 on the additional poller? Because there is HF3 for SRM: SRM Orion v6.3 Hot Fix 3 is Available Jiri

Yes, you must perform the following steps: * Uninstall all SolarWinds software from the NCM machine. * Install NCM 7.2.2 from scratch on that machine. * In the configuration wizards, point it to the existing NCM 7.2.2 database but let it create a new Orion/Core database. * Open the Web UI. NCM will ask you to perform a…

Can you please log a support ticket? We're not able to reproduce on our side, so this would be the most efficient way to gather diagnostics etc. Thanks, Jiri

Hi, You can expect the following behavior: Irrespective of SNMP, ICMP, Subnet scans when IPs move from Transient to Available status, all manually entered data and automatically present data for the below fields get cleared, when checked "Update but not erase manually entered data" * Hostname * MAC * System Description* *…

Thanks!