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Hi if you can't install HP insight manager then SolarWinds NPM will not be able to monitor that metric I'm afraid. However you can always try to monitor the device using SNMP and check if there is any OID giving you the temperature. For sure, you will be able to monitor it if you have Server and Application Monitor (SAM).…

Hi Do you provide any type of credentials? I see that you use WMI as polling method, but I can't see any credential assigned. Raul Gonzalez Prosperon - UK SolarWinds Partners Installation | Consultancy | Training | Licenses

Hi you can check if that information is being shared using SNMP. Just execute the tool snmpwalk.exe that you will find on the SolarWinds installation folder (normally c:\program files (x86)\SolarWinds\Orion), complete with the details of that device (IP address and SNMP community string), and it will generate a file with…

Hi I had the same issue lots of times, and yes, there is a way to create different limitations to different tabs of the same view, but you will have to get your hands dirty at the database level (I'm sure it is not a problem for you). Step by step: * Create different views with the different limitations. These views can be…

Hi what we recommend is to use custom thresholds, as you are currently doing, but do not set them too low. Is it important for your environment if a server is using 30% CPU load during 40 min, even though this falls outside the normal behaviour? I guess this wouldn't be a real problem in your network, therefore you…

Hi this would do: Kind Regards, Raul Gonzalez Prosperon - UK SolarWinds Partners Installation | Consultancy | Training | Licenses

Hi you can create a monitor template in SAM that executes SQL queries and retrieves numerical values. For example you can create a count() and if there is any database that is not synchronized then raise a warning alert. In order to do so, use the SQL Server User Experience Monitor available in the monitor templates in…

Hi use something like this: where n.interfaces.customproperties.circuitcode like '%A%' There is a relationship between the nodes table and the interfaces table and from the interfaces table and the interface custom properties table. Raul Gonzalez Prosperon - UK SolarWinds Partners Installation | Consultancy | Training |…

Hi please make sure you are monitoring that device using SNMP, otherwise your SolarWinds server will not know all the IP addresses configured on that device. If you want to review which IP addresses have been discovered on that particular device, you can check that info on the node details view of the device, or on the…

Hi this is a known issue with NPM 12.3 . We raised the case to SolarWinds and, in theory, they will prepare a hotfix (HF4?) that will solve it. By the way, at the moment we have only seen this issue on that resource (Top XX nodes by average response time), the rest of the Top XX nodes work fine (or at least the ones I've…

Hi there are three ways I would do this: * Create a report where filter is:* polling method = WMI * CPUload = -2 NOTE: solarWinds assigns thev alue of -2 to any device where CPU can't be polled (either permissions issues or CPU not selected on list resources). The problem with this method is that if, by any chance, the…

Hi as Steven says, the main trick here is to find the URI of that volume(s). You can either find the URI from the Orion.Volumes table and then append /CustomProperties at the end of the URI, or get the complete URI from the Orion.Volumes.CustomProperties table. Either way will give you the URI that you need in order to…

Hi the best way to take backups for your installation will depend on the modules and versions installed. If you are just running the latest version of NPM, the vast majority of configurations are stored on the database, hence backing up the SolarWinds database is key. However there are some minor things such as report…

Hi SolarWinds at the moment does not monitor VSS or VSL out of the box, however you can use Universal Device Polers (or as I prefer to call them, custom pollers) in order to poll that information. For example this OID 1.3.6.1.4.1.9.9.388.1.2.2.1.2 would give you the Chassis role. Raul Gonzalez Prosperon - UK SolarWinds…

Hi the best way to troubleshoot this issue (I think) is by getting a snmpwalk of the device and check if the OIDs for status are polled properly (they exists with a correct value returned): SNMP WALK: SolarWinds SNMP Walk: A new tool for collecting SNMP MIB walks - SolarWinds Worldwide, LLC. Help and Support OIDs of…

Hi you could try to extract the information directly from the containers table in the database, but let me tell you it's not nice formatted Raul Gonzalez Prosperon - UK SolarWinds Partners Installation | Consultancy | Training | Licenses

Hi I'm sure based on the information that graph is displaying. If you zoom in, the amount of bytes transferred should be the same for the same time frame. If it is not I would raise a ticket with SolarWinds as this is how it should work. Raul Gonzalez Prosperon - UK SolarWinds Partners Installation | Consultancy | Training…

Hi I would recommend to try if there is connectivity from the Orion server to the vCenter on port 443 (HTTPS). Basically just RDP the Orion server and test the following URL https://IPVCENTER:443 If something comes up, it means that at least you have access to the SDK and therefore, the issue probably is with the username…

Hi what I would suggest is to use AlwaysOn Availability Groups in SQL. This works better than database mirroring for the SolarWinds database, it uses a listener (DNS name, i.e. allows different subnets) that is the name that you should use when you run the config wizard in SolarWinds. You can also use database mirroring,…

Hi which module do you have installed? If you are monitoring that node using NPM or SAM you could create a simple alert to monitor a single drive, however if you are using Virtualization Manager, the alert structure would be slightly different. When creating the alert, you can filter by nodename and drive name, that will…

Hi In the SQL database you can find several CBQoS tables that will give you the information that you need: - cbQoSStatsCounters - cbQoSClassMap - cbQoSPolicy Just try to use any of the SQL queries that can give you the peak value for the classes you want to report on. Raul Gonzalez Prosperon - UK SolarWinds Partners…

Hi I've created a better version of the script, now when you click on the device, it shows you the top alert definitions for that device: <html> <head> <script type="text/javascript" src="https://www.gstatic.com/charts/loader.js"></script> <script type="text/javascript"> google.charts.load('current',…

It would be great if we could change the size (and font) of the info displayed in the custom tile. Lots of customers want to see (mainly in their NOC views) big numbers showing number of devices or apps down, with problems, etc. This custom tile resources looks really useful, but it is still not perfect. At the moment, to…

Prosperon Networks can offer you professional services in all the SolarWinds modules, including NPM and NCM as mentioned. We can cover from small installs to enterprise-size networks, and have a huge experience adapting SolarWinds modules and applying best practices to monitor devices such as Nexus 7k, Cisco Catalyst…

Hi when you enable SNMP on a Windows device, you must specify the source IP address of the NMS that will be allowed to poll information. You should add the IP address of the new SolarWinds server to this list. Please have a look at the screenshot: However SNMP will be deprecated from Windows server quite soon, hence I…

Hi as d09h​ said, you can create a summary view with two tabs, and add on each tab a different map. Then enable NOC view mode on that summary view and you wiil have that view that rotates to a different map every x minutes. Steps: * Settings -> All Settings-> Add new view * Complete name and make sure view type is Summary…