chad.every · Senior Staff Product Manager · mod

When you log into the web console, pay attention to how your username displays at the top right. that is what permissions your account is inheriting. You then need to go to Settings > All Settings > Manage Accounts and find that reference. It could be an individual account but it's most likely a Windows Group account. The…

I would take a look at this post, not sure if the queries are still valid, but it might get you close to answering your questions thwack.solarwinds.com/.../210639

The part that is missed often is the APMServiceControl.exe is that it is built to pass authentication to the remote host to restart the service. When it is run outside of the SolarWinds software, it doesn't have any reference to the credential IDs associated with that node/template. This is by design for security purposes.…

This is a very old post that I wrote that talks about how it could be done. Basically kicking off a custom script via the Alert Engine to do it. This was only for a proof of concept, and it isn't very polished, but it did work. Alert Action - Run Linux Script With Putty However, if I had to do it again I'd probably skip…

Nothing I'm aware of in differences in WinRM/GPO between Server 2016/2019.

The SolarWinds Observability space is for the SaaS based solution from SolarWinds. You'll want to create that feature request in the Hybrid Cloud Observability section.

There isn't a API verb that I'm aware of that allows you to change it. I've always had to do it via a SQL query directly to the database. UPDATE [WebUserSettings] SET SettingValue = 'Administrator' WHERE SettingName = 'NCM.NCMAccountRole' AND AccountID = 'XXXXX'

Not sure I have an exact fix, but things I've looked for in the past when i've encounter similar errors are: * IIS Bindings, making sure it is listening on * and not a specific IP Address * Database Tables: Making sure that there are no old entries of decommissioned servers in:* Engines * OrionServers * Website * Disk…

There are some samples in C# and Python found here: OrionSDK/Samples at master · solarwinds/OrionSDK · GitHub I'd also recommend checking out the SDK wiki too Home · solarwinds/OrionSDK Wiki · GitHub

Is it possible to confirm that the alert variable is populating as expected via another alert action? Scripts can be difficult to troubleshoot. I've used an email action as a 2nd alert action, even if it is only temporary, to verify the variables are populating correctly. Inside of the PowerShell script I've also piped…

Those SAM Application Templates are still around, but I recommend using the API Poller functionality instead. https://documentation.solarwinds.com/en/success_center/sam/content/sam-api-poller-how-it-works.htm M365 API Templates documentation.solarwinds.com/.../sam-api-poller-microsoft-365-intro.htm

There are a handful of support suggestions found here. Including log locations, etc. https://support.solarwinds.com/SuccessCenter/s/article/Information-Service-connectivity-issues?language=en_US @"brscott" , not sure on the PowerShell connection option. This link lists the differences in connection type, but not how to…

It's hard to say for certainty what can be polled out of the box via SNMP, [mention:5ead648511384d829046fcc7d3f86b50:23b05a61c3e5445190d9bfa00453bce4], on those devices without testing it out in an eval, which I highly recommend that you do. For the…

How are you building your Swis connection $swis, can you post that here? Your issue sounds intermittent, I can confirm that the Get-Swis line you posted is correct as it returned data without any issue in my lab.

Thanks for the tag @"joshfoxbuckeye", Looks like the associated support case has been escalated internally. I'll be watching it from my end.

Its hard to say if the output is sanitized or not, but there are spaces in your hostname. It needs to be resolvable vis DNS or you can use the Unifi controller IP.

Is the controller hostname custom property the hostname of the Unifi Controller? Looks like you have the hostname of the access point.

The scripts in those templates rely on two explicitly defined Node Custom Properties in your SW deployment. * API_Controller_Hostname (Unifi controller IP or hostname) * Site_Code (Set to 'default' if only using one Unifi site. If using multiple you need to find the reference to the site name in Unifi) There is also a…

In PowerShell, a string enclosed in single quotation marks is a verbatim string. The string is passed to the command exactly as you type it. No substitution is performed. Try swapping with double quotation marks. If that doesn't work try enclosing the variable with $(). WHERE H.HostName = "$esxHost" or WHERE H.HostName =…

It isn't well documented but you can create custom topology connections in Maps. Example: 1. Find an image online that represents internet. I simply found a cloud image and downloaded it to my workstation. 2. Click on the add image button and add that image to the map. 3. Drag your 4 WAN nodes onto the map 4. Control click…

@"starwinder" , this is one of the exact use cases of [mention:485a7fb12896487fbbd0497381735151:23b05a61c3e5445190d9bfa00453bce4] . NPM monitors specific interfaces for performance, UDT monitors all interfaces for connectivity details, including MAC info mapped back to specific a switch port (direct) plus seeing trunk…

Your CONCAT line is causing the problem. Are you attempting to build a custom date/time format there? If so, I'd replace the SUBSTRING part with the Date/Time Functions in SWQL, you'll have much more success. SWQL Functions · solarwinds/OrionSDK Wiki · GitHub

First thing that I would check is DNS. The Main Polling Engine (MPE) and Additional Polling Engines (APE), need to be able to resolve both their hostname and FQDN to function properly. I've had to manually update the host file for APEs when on different domains where DNS isn't automatically propagated. Other than that,…

We are tracking additional support for more wireless vendors by EOY 2024. Juniper Mist is on our list. https://thwack.solarwinds.com/products/hybrid-cloud-observability/b/news/posts/wwwo

I have something similar that I do for tracking total bandwidth usage per month on one of my WAN interface. At the first of every month the numbers automatically reset to 0. This might give you a base to work off of. Here is what my Modern Dashboard KPI widget looks like. Here is the SWQL behind the scenes. SELECT…

Any chance you could post some screenshots of the interface details page where you mentioned it was showing Kbps/Mbps? Out of a hunch, this seem most like a netflow sampling issue but we'd need more details to confirm. documentation.solarwinds.com/.../nta-sampled-flow-supported-fields-sw151.htm

no need for a buddy drop from support. This was fixed in the service release for 2024.1.1 documentation.solarwinds.com/.../ncm_2024-1-1_release_notes.htm

@"marcrobinson" , To my understanding the Windows uninstaller is the best route and should remove the entries in the DB. I'd still check the DB to make sure that all relevant tables have removed the web server entry. OrionServers and Websites tables for sure would need to be checked. These other tables are less likely to…

I would call Support on this one. Since the platform is down, make sure to let them know this is a 'System Down' and it'll get prioritized.

There was a similar post recently that gave some suggestions that might help. thwack.solarwinds.com/.../318788