cgregors

I've wanted this since V9.X but never got around to asking.

Yes, that would be better and give more flexibility. It would also expose the underlying logic to the user and not leave them scratching their head trying to figure out why things don't work the way they expect. Chris

Additional note: The query works on platform 2020.2.6 The query fails on platform 2023.4.2

This could have been caused by adding the node via the API and not binding a basic poller to it (ICMP/SNMP/WMI). Best choice (IMO) is delete and re-add the node.

This could have been caused by adding the node via the API and not binding a basic poller to it (ICMP/SNMP/WMI). Best choice (IMO) is delete and re-add the node.

I don't understand what you mean by "name_space". I think that might be something remedy-ish ?

This is familiar to me. Talk to your Remedy admins and have them identify which fields are MANDATORY in the WSDL. The error means you have not passed data back for all mandatory fields. Chris.

No idea. sorry. I would suggest translating my php code into a language you use on a regular basis. That always helps me.

Microsoft Windows [Version 5.2.3790] (C) Copyright 1985-2003 Microsoft Corp. C:\Documents and Settings\>php -v PHP 5.3.2 (cli) (built: Mar 3 2010 20:47:01) Copyright (c) 1997-2010 The PHP Group Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies

I usually run it from a dos box so I can see the output. I'm not sure if that makes a difference. Also do a "php -m" and make sure the "soap" module is in your installation I also have the following pear modules installed: C:\Program Files (x86)\PHP>pear list INSTALLED PACKAGES, CHANNEL PEAR.PHP.NET:…

HelpDesk_Submit_Service() is the SOAP function that is exposed in the WSDL that the remedy support people setup. They can name it whatever they want. In my case they named it the same as a Remedy workflow function they use. NOTE: the exposed Remedy function can only be used for SUBMITTING a ticket (in my case). The remedy…

I stand corrected.

The component is in a SAM template. The SAM template instantiated on a server (node). The node is behind your MPLS router. On a good day, NPM will create auto-dependencies between your router and node. You can tell if this has happened by looking @ the node page and see if there are any auto-dependencies listed. Assuming…

Thank you! I was wondering how to do this for a long time. This will come in handy and might make the customers happy. I can design a view tailored to the node type. For simple nodes, I don't need to load unused resources. I don't know why I didn't notice this before.

Just to clarify why I asked. Ive got a UnDP polling for the Cisco SN. It seems like a network/cpu/db waste to collect it so often since it doesn't change .... much ..... I would be happy doing the poll once per week or month but adjusting the node stat interval to one week is just silly. I did try to collect the Serial…

To install libwww-perl., enter the following command: cpan LWP::UserAgent if you use cpan on RedHat variants of Linux, you miss the updates. it is better to use "yum install perl-LWP-UserAgent-Determined" to stay up to date. I'm sure there is an apt-get equiv package for Debian variants of Linux

What about doing the following: create a table and call it "MyAPMTemplateCustomProperties" then write alerts / reports in sql referencing the extra table for my custom properties. This could then be extended to : * MyGroupsCustomProperties * MyAPMComponentCustomProperties * ... ? I have already done something similar by…

I see what you mean. I found the sql in the alertdefinitions table. I used the following sql: "select * from alertdefinitions order by alertname" and then looked for my alert. The sql generated for the working alert is: SELECT Volumes.VolumeID AS NetObjectID, Volumes.FullName AS Name FROM Nodes INNER JOIN Volumes ON…

I'm ok with it.

Hardware status is A-OK Ticket opened. I'll post the reply here.

There is one possible path that I don't see mentioned here. When you're in the alert editor, there is a javascript drop-down menu that will allow you to see the swql that the XML creates. IF you can find a way of poking the UI remotely and getting it to cough up the output of the pop-up box that the swql is presented in,…

change the working directory to /tmp and try again. The credentials you're using for the ssh connection do not have write permission to /opt/solarwinds/bin/

php doesn't require variable definition before use unless you do something like a "use strict". I don't do that. You are right that $params is an array. If there was a statement @ the top that said $params = array(); that would make it more clear. I'm lazy and you code in a different language (and probably aren't lazy!)

In your subselect select c.name as parent_container_name, containerid as parent_containerid, entityid as child_container_id, s.name as child_container_name from orion.containermembersnapshots s inner join orion.container c on c.containerid = s.containerid where s.entitytype = 'orion.groups' entityid isn't exposed in the…

yes, It returns what I expect.

I consider performance debugging the job of developers and Tier 2 support. In this case I would pass the problem back to Solarwinds rather than start taking the aspx pages apart. Myself, I've got enough of my own code to debug and maintain rather than creating work for myself by taking vendor code apart. I do remember that…

I'm stuck on how to exclude rows when the following condition occurs: (APM_ComponentDetails."Key" = __Disabled ) and ( APM_ComponentDetails."Value" = 'True') That would remove the disabled components

I can accept that. In the case I was referring to above, the actual problem was a wan link that went down. The actual nodes that reported down were actually up for the whole duration. I still have some problem visualizing how the polling engine queue management works but it is a minor point.

Ahhh I see your problem. You can't access the node custom properties when creating a dynamic application group. Here's an idea: * Create a new node custom property. Lets call it BUILDING. * Create a new application custom property. Lets call it BUILDING also. * Write an alert that says if Application BUILDING != node…

Percent utilization is calculated based on the max possible usage of the interface. You have a GigaBit interface but are only running it at 10Mb. You can adjust the max tx/rx by editing the interface and the percent utilization will come up to what you expect. C.