cdoyle · Staff Business Analyst · ✭✭✭✭✭

Check the other 5 servers for how they are polling for memory - I've seen a few Linux servers running old versions of net-snmp before where the agent doesn't support the required MIBs. Check List Resources - Are the stats definitely pulled from "CPU & Memory", or are they pulled back as volumes? If they're being pulled…

Yes, there is.. Create the report in Report Writer as if you were creating the report for all of your devices. In the "Filter Results" tab, add a line like this... Node Name is equal to ${NodeName} In your website, add a new "Report From Report Writer" resource to your Node Details view, and assign your new report to this…

yes, you will need to configure the alerts in System Manager. Create an advanced alert and in the "Trigger Condition" tab, change the "Type of Property to Monitor" to either APM-Monitor or APM-Application depending on what you need.

It depends on what you have selected on the Trigger Condition tab under "Type of Property to Monitor"

Try clicking into the device itself - are there elements that show as unknown? What I mean by this is to look for any other interfaces or volumes on this device that appear as Unknown in Orion. If there are, try deleting them and adding them again from list resources and see if that clears it up

Hi Brian, Setting up your polling engines to write to a SQL server in a different geographical location could lead to all sorts of problems. Generally, SQL writes aren't as forgiving as SNMP polls :) A better option to allow yourself to poll all of these locations 'locally' would be to use different Orion installations at…

Hi Vinod, You can use the Account Limitation Builder tool to create limitations for the web site based on custom properties, if this is what you mean. There's a short video tutorial about how to do this here: www.solarwinds.com/.../CLA-final.html HTH,

Hi Amy, The charts are generated using user-configured sample intervals. If one-hourly samples aren't granular enough, you can adjust the chart to get more granular samples. Click on the chart, and it will open a settings page that you can use to adjust the chart settings, including the Sample interval. HTH, Caroline

hello, You will need to log onto your customer portal and download the new version - the licensed version is a different binary to the eval (actually at the moment each license version is a different binary). As you run the installation, you'll see a popup asking you to license the software. After the installation the…

Hi, Please open up a ticket with our support team. We can assist you with getting the customized MIB file created.

Hi Maximusss, You could add extra email actions to your alert to do this. For the first email action, on the Alert Escalation tab of the action, set it to "Delay the execution of this action" for 10 minutes after the alert. The second email action would cover sending the mail after 1 hour then, the third one would be…

We pull the vendor information from SNMP - have the other devices been set up for SNMP? Also, has Orion been provided with the correct SNMP credentials for those devices in the Discovery? 

You should be able to do this. - Set the Type of property to monitor to "Custom Node Poller". Leave it set to this - you don't need to change it. Your Node custom properties should still show up in the menu options when you have "Custom Node Poller" selected. - Use the Complex condition: Field Numeric Status is greater…

Hi LGentile, The reports wouldn't be able to help you with this requirement, as they will only be able to pull data that already exists in the database for you. When you run a List Resources against a device, it will pull that information back via SNMP from that device - so this is fresh data pulled from the devce every…

You might find rlandeo's comments about SQL server licensing in this thread useful: 

On the "trigger condition" tab of your advanced alert, you'll see an option at the end of the tab - "Do not trigger until the condition exists for more than 0 seconds". Change this to 5 Minutes, and that will do the trick.

Hi Dave, Yes, the data is removed from one table when it is summarized into another. If you need a report for Node Availabilty, why not use the canned Availability reports from Report Writer? These can be edited to include filters for the Hour of Day, and Day of Week as neccessary. Alternatively, you could try working with…

Hi, You can create maps to reflect individual areas - for example London, in greater detail. Those maps can then be placed onto your overall map of the UK (just drag'n'drop them the same way you do for nodes), and this will let you see the overall status of the nodes on the detailed map. You will also be able to "drill…

Hi Ami, If you want to create the alert to fire when one of those specific nodes have gone down you could use this setup: However, if you wanted to set up the alert to fire of when any of your nodes went down, you would just need to use this setup: Hope this helps!

For scenario 1: On the trigger condition tab, set the Type of property to monitor to "Group Member". Set the alert up to look like this: Trigger when ALL of the following apply: Member Status is equal to Down Group Name is equal to MyGroupNameHere For scenario 2, set the alert up in the exact same way, but change the…

Hi Jon, Make sure on the Trigger conditions tab that the "Type of Property to Monitor" is set to "APM: Component". Also, if you are using the Test Alert feature, this feature doesn't allow you to pick which APM Component should be tested against (you can pick Nodes, interfaces or volumes). When you use the test alert, it…

This is possible, you just need a bit of creative use of the alert supression to get it working ;-) Your trigger condition would be: Trigger when all of the following apply: Interface caption equal to internet Node name equal to Router A Interface status equal to down Supression: Supress when all of the following apply:…

Hi AJ, I've seen this in the past caused by permission issues in the registry. Try running the OrionPermissionChecker.exe tool in the \Program Files\Solarwinds\Orion folder, and see if that helps you to correct the issue. If not, please raise a support ticket at www.solarwinds.com/support/ticket/ so that we can take a…

Hi Mike, You could use an Advanced SQL report to pull this information from the NPM Event Log. First find the InterfaceID - open Interface Details in System Manager. Try the query: Select EventTime, Message, NetObjectID, EventType, NetObjectType From Events Where NetObjectType = 'I' and NetObjectType = '1234' *replace 1234…

Hi Zazaz, This is the part of the query you would need to change: (eventtime BETWEEN 40823.4166666667 AND 40824.4583333333 ) Those static numbers mean the report is only looking at a very specific point in time. Try something like one of these instead Last 30 days eventtime between dateadd(month, -1, getdate()) and…

You can do this with custom properties - for example, you could create a custom property called Site, then edit the 'All Nodes' resource on your web console to group the nodes using that custom property There's a video tutorial about using the Custom Property Editor available here

Hi Alexei, How about creating the alert like this - for example for Nodes A, B and C: Trigger: Alert when Node A goes down Supression: Supress the alert when Node B and Node C are still Up. hope this helps, Caroline

If its displaying as "1 value(s)", then you're likely polling the data as a table poller, and not single value type (get / getnext). You can get a table poller to display the text value on your website by right clicking on your poller in the UnDP tool and choosing "Web Display". Enable the table view for this poller on the…

Hi Jsirrett, Yes, you can add multiple duplicate IP ranges if you need to, however as these will all be duplicate IPs, it will depend on your routing as to which one IPAM can scan - all other duplicates would have to be added with Scanning disabled. Cheers!

try running the configuration wizard again, and choose the "Website" section. Let it create the website in a new folder under inetpub, and see if that does the trick. If not, log into the website from a browser on the server itself, and it'll show you a more informative error :)