cathsheh1 ✭✭✭✭✭

I am also trying to set up Bi-Directional communication with OpsGenie....can someone tell me if the above marid config example is still accurate? the new version of marid config file likes like the below.... do i still just add my api key and add the section for my solarwinds info? and what about the action script config?…

I am having issues installing it...all the pre-flight checks go through but the "next" button stays greyed out will not allow me to go forward...no error or explanation as to why...has anyone else seen or heard of this issue?

Good day Thanks for these instructions and stricts...this widget was exactly what we were needing... Question...when i load this into our web console we get info, however I get double...due i think because the "by" column has different user names as the "element column would be the same for the rest.. example: the first 2…

Sorry about this as i know this is an older thread...but when i go and try and make a new rule, i do not get an option to "add a tag" in the "add an action" section....can anyone help me? where am i going wrong? 

is the maintenance the same as the nightly maintenance for the orion database? I would like to look at the log file...where would i find that to verify all is working correctly?

does the nightly database maintenance clean up this database also, even though it is a separate database or is there a different database maintenance for this one? My Log database is currently at 360G and i am needing to evaluate it...the retention is at 5 days but i have not seen a decline yet.

I also had the same issue with the page being blank...after some time with the solarwinds tech...with "just bring up the page and let it load it may take some time" or "try a different web browser"....I tried the configuration wizard (which they also suggested..to be far) but when I got an error with the website binding…

I think this is a great idea

Has anyone been able to come up with a solution to this? I am currently tasked in finding a way to resolve this in our facility as well...

We purchased OpsGenie a while back....and while i agree it does take some time to integrate and set up...once that is complete it is a good tool to have in my opinion...Their mobile phone application allows for push notifications straight to your phone where you can acknowledge, close, etc the alert and those actions will…

Are we suppose to be trying all mentioned "possible fixes" or are some working better than others...I am trying to keep up with this thread as this is the only communication i am getting on this matter (have heard no real communication on my ticket since 6/8 except thank you for your patience we have received your uploads…

My ticket has been in since 5/21 .... starting to think i just need to schedule a task to shut down and restart all of the Orion services every other day..... running diagnostics again today to send off for the ticket as the system crashed again this weekend....

day number 2 and what do we have ......wait for it.....oh but the old orion module engine crash..... pulling logs and will be placing on my ticket sure will be glad when this is fixed ;( ERROR SolarWinds.BusinessLayerHost.BusinessLayerHostService - Unhandled exception caught by business layer host.…

I started having the same issue after the latest set of upgrades...without fail every two days the server crashes and i have to shut down services and restart and everything is fine for another two days....i also have a support ticket in and have sent diagnostics and log files in, have had the tech support look things over…

i would also make sure you create these as dynamic queries... that way when a new node is created the child will be added automatically to the parent group... so below i am calling out custom objects from the node to filter out by city and by access controls this alleviates the maintaining aspect

Did you get an answer on this...as i seem to have the same problem.

I currently have a ticket in with SolarWinds, as i have tried to select - Maintenance Mode > Schedule > provide the start and end date& time however in doing so this automatically puts the nodes that i am trying to put into a Scheduled maintenance mode into a muting status at that time... When i spoke with the Tech...they…

Maybe that is why they have let their regular support become so poor...that way we have no other choice but to pay for the Premier Support? I submitted a ticket on Tuesday and have yet to hear anything from them...it is now Thursday. I am with jeremymayfield​ , if you pay for the maintenance agreements, the support comes…

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