brscott · Custom Property Aficionado · ✭✭✭✭✭

And to just head off the question "Why would you want to alert on muted nodes?"... because people will mute them and forget to unmute them. So yes, if you mute the node (without a schedule) you will get called. If you mute the node with a scheduled end date more than two weeks out, you will get called. Muting is for…

First, go down the path that superfly and renek mentioned. There really should be something in syslog, snmp traps, or at least regular snmp. If those don't work, then maybe, setup a ICMP node for your next hop IP address (on the ISP side). It won't go down, but it should have a consistently higher response time, since it…

Nevermind... you were posting some help, not a question.... disregard... I need to learn to read better.

And that is specifically for the linux agent on CentOS7. I haven't tested it on other versions of linux

I am downloading the template from content exchange, not uploading it. So I find template, use the template, then later the template owner updates the template. How do I get the template updated in my installation of Orion? If I download it again it's a new template, and I would have to assign it the same nodes, then…

actually now that I think back, that separate NTA VM was a proprietary database. You can now use the SQL server as the database server instead. Not that this detail makes any difference to you...

WARNING: This is not a direct answer to the question, it's an alternative solution. Groups in Orion are difficult to use in alerting. You can go through the motions of trying to alert on Groups, or Group Members, and sometimes that will work for your situation. The real solution is in using custom SWQL queries that are…

From a user perspective, I am going to have to agree with timt​, that is not what the answer *should* be. I should be able to disable polling for a host in the virtualization manager page in Orion, and it no longer counts against my licenses. From the programming perspective, I understand that there is a LOT of work that…

Well after some experimenting, I think I am more confused than before on node status, polling cycles, and alerting. I thought I had it, but not fully. Anyway, here's an article on the new statuses: Orion Platform 2019.2 - Enhanced Node Status Something didn't add up on for me on this when I actually tried it, so I need to…

You actually have a nice balance of network/node/volume elements. So you can support a higher number of total elements than others of us. Those volume elements don't put as much of a load on the engine because of the long polling interval. Lucky you. Anyway keep an eye on the "polling completion rate", anything less than…

Disclaimer: I have never actually used this option in a production setting. Hmm, that disclaimer sounds like I am discouraging, you from using that option... I was indicating I'm not an expert on what that option does other than what the text says.

Just a note, especially since you are starting fresh. Never use the built-in alerts or actions, except to test with. Once you have an alert you like, copy it, even if you don't change it. Now it's your "User-Defined" alert that should not get changed in upgrades. Personally I also change the name so that it has some…

I did find that you can alert on auditing events, even though the node is in maintenance mode. The SWQL needed to do that is gross. But if you figured it out you could alert on it. It's not the same as restricting it, but I do things like that to annoy users who break the rules.

There is no "easy" way. 1) I handled this by an external script that checks for it and directly injects a ticket into our helpdesk system. 2) A Widget on their default summery screen to show nodes in maintenance mode. 3) Create a feature request for this, then come back here and post a link to it and we will upvote it.

1) it should not alert that the node is down simply because one SAM monitor is down. UNLESS you have turned on "Enhanced Node status" in polling settings and configured "Node Child Status Participation". 2) There are two schools of thought on alerting with SAM application monitors and components. a) Alert on the…

Everyone wants this because it sounds easier to start with, but really, you have 4 different triggers and you want 4 different emails to match the corrisponding trigger. What you are trying to do is really hard in Orion and you will be happier later when you have to debug it, if you just create 4 different alerts.

Do you mean that snmp is listening on port 10080 or rather that the device uses that port for its own type of communication? If it's snmp, then yes there is an SNMP port number in the edit node screen. If you mean that the device listens on that port for other purposes, but doesn't do icmp or snmp, then you just have to…

Just make a small SAM powershell script that calls the other script.

This is a HUGE "it depends" situation. A) Start with getting things installed. You will have 3 important pieces. 1) Main polling engine, 2) Web server, and 3) SQL server. It's possible that in a smaller setup you will be doing all 3 on the same server. If that is true, or if all of them are on the same network without a…

Not that I know of. But there is no reason why you can't add it manually and copy all of the settings. It's a pain.

Sometimes, I do add the second node with the second IP address, I do this really frequently when the other address is a cluster IP. Other times it doesn't make since. Yes having the tcp port monitor with the IP field would be optimal, but for now the workaround I use is to create a powershell monitor and use…

In my experience when doing upgrades. The system doesn't work while the main polling engine is down. Now, that just seems to be the website doesn't work, even though we have an additional web server. The polling on the APE does seem to continue to work, but it seems that you are asking about the system as a whole. APE is…

1) If you don't care about all of your old information, then new install and move the license. or 2) To keep everything: a) backup the old database and restore to the new SQL server. (I'm no DBA, so not much help here) b) Old NPM. Settings -> License Manager -> Deactivate everything - Turn off c: Install new NPM. d)…

I would start with WMI for windows and SNMP for everything else, it's much easier then the agent. Eventually you will reach a point where you will need or want the agent. 1) If you have a windows server that logs all authentications... WMI will drive you crazy, install the agent. 2) Remote servers in other security zones.…

Assuming that it's just the one agent having this issue, and that you have other agents that are not having this issue, then it sounds as if the problem is on the agent side. Note if that assumption is wrong, then let me know. 1) Sounds like it also might be at nearly the same time of each day when it happens. Not every…

There has to be more to the script than what is shown in the image.

There are some basic ${IP} and ${CAPTION} variables. Not sure where those are documented, but you will eventually move past those anyway, so here is how to get the to advanced variables. The variables are based on the SWQL database, which is a fancy SQL database. For most of this to make sense you will need to download the…

I used the Orion alerting system to call a powershell script that loads the data into a ServiceNow table. I am not familiar with the ServiceNow processes that deal with the data once it's up there. The powershell script takes parameters such as -Node, -Monitor, -priority, -message, -oncall, -status, etc. In the script I do…

I copy and pasted your code and it ran exactly as expected. Are you sure you are able to open the file? when I was unable to open the file, yes I got 0's

Maybe someone from solarwinds can chime in. It's very possible that none of the normal users who are active on Thwack use the "Send SNMP trap" alert action. From what I see, no there isn't a way.