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  • Rather simple explanation: Based on your question I can assume your unmanaging devices, rather than muting devices. When you unmanage a device it's breaks the parent/child relationship, which in turn causes the children to alarm when the parent goes off-line. If you have a newer Orion version that has the 'mute' function…
  • I don't know if this will help, but hears a SWQL query - dashboard that I built to search for people. This report takes into account local accounts, local AD user accounts and AD user groups and shows then the last logged in. If a local user or local ADuser hasn't logged it'll give the standard 1/1/1900 date stamp like you…
  • We tag all interfaces with 'unpluggable' unless we want to alarm on that interface or it's being specially monitored. This really keeps the noise level down and keeps Solarwinds clean. However, we go one step further to prevent accidental down interface notifications. We incorporated a interface custom property and we then…
  • I'm sorry, but I still feel like pricing is completely ridiculous for both options. Having a SCP doesn't translate to a real word value and at the end of the day it's just not marketable. Having it on my resume doesn't give me the edge over the competition for a job and it sure as heck doesn't increase my salery. I…
  • Paul, The answer is really subjective. It largely depends on budget, size of the NOC, the function of the NOC an d what management wants displayed. With that being said I've worked in a large NOC with a big budget that monitored everything from phone system to data center around the world and from building physical…
  • You might be making things harder than they need to be. My suggestion is to stay away from the SNMP trap option and go down the SNMP poll option, that's what we did and it's much easier. Here's an a few Thwack articals that might help you if you choose to go down the SNMP poll road.…
  • Gus, The answer to your question depends largely on what software packages you're running, ie NPM, NCM or both. It also depends on what versions you're running too and the hardware your scanning. Case in point a stacked Cisco 37xx will only report the master switch, but if you're running a newer release of Solarwinds…
  • Rohan, To help isolate your issue it would be helpful to know what's being monitored. is this a router, a switch or some other device on the network. Are other devices being managed on the same subnet? If this is a route or switch what interface are you managing it by, a virtual interface, physical interface or a loopback…
  • From my recollection from when upgraded our systems, there shouldn't be any issues. Except, possibly the web console not being available during the OS upgrade. As for steps this is how I would do it. * Upgrade the OS of the AWS first. * Give the system a day or 2 for burn in time and to fully test the web console. *…
  • No, WPM 3.0 recorders do not have to be created or ran from a poller. I have a WPM recorder installed on my Win 10 PC that I use for testing and building transactions. Once I have a transaction built that I like and I have buy off from a customer I move the transaction to a dedicated WPM player in our data center. At no…
  • My 2 cents.... for data equipment go SNMP v3 with the strongest auth/priv mode the equipment will support. Stay away from SNMP v1 & v2 at all cost, the simplicity isn't worth it. My take on it is this, as far as I know 'no company or IT staff has ever made the news for having too strong of a network standard'. As for WMI…
  • I would highly discourage disabling the web service on the primary. We have 3 AWS and did exactly what Will suggested. However, we kept web service on the primary for the following reasons. * Solarwinds admin access: The only people who log into the primary system are Solarwinds Admins, thus keeping the load to a minimum.…
  • Here's a couple of reports that we built that might help you. Are plans are to join these reports into one big report, but we just haven't gotten around to it yet. SELECT ac.Name, ac.Description, ac.ObjectType, ac.CreatedBy, ac.LastEdit, aa.CategoryType, a.ActionTypeID as ActionType, a.Description as TriggerAction FROM…
  • I think I would take the hook if having the SCP really meant something, like the other highly sought-after alphabet certifications. I’ve never seen a job description with Solarwinds certification on the top of the list have a must have and even fewer with Solarwinds experience being a requirement. Usually it’s in the basic…
  • No, at least not in my experience. The only way I've lost historical data was when I deleted a device from Solarwinds. in short, changing the device name only changes the display name in the database, it has no affect on the 'NodeID' in the database. The 'NodeID' is the key to all historical data, corrupt that and you'll…
  • KJAYKUMAR - Can you please clarify your question? SNMP V3 traps are not configured in Solarwinds, it's configured on the devices that Solarwinds manages. Are you saying that you're not seeing traps from equipment configured with SNMP v3? If so what type of device is it and can you supply an example of the devices…
  • I've noticed that ever since we installed the latest hotfix's I've ran into issues with MSMQ folder sizes. To be clear, we've always had an issue, but after the latest round of hotfixes it's definitely gotten worse. We have 9 additional polling engines, 3 web servers and a super beefy dedicated physical SQL server. Curious…
  • Are you looking for associated SNMP v1/v2 credentials for the associated SNMP v3 credentials? Because you can get the associated SNMP v3 credentials if you use SWQL Studio. You'll have to do a little SWQL magic to get the nodes and the credentials lined up, but it's completely possible. The table you'll want to use is…
  • * Check if there's a firewall on the server. If so disable it and then attempt to discover it again. * Check if there's a firewall or an ACL between the node and the server. If so make the necessary changes to allow communication. * How are you managing these nodes? * If by SNMP validate the settings on the server in…
  • Dependencies can be hard to wrap your head around and even harder to explain to someone. In my experience the example of the VM is dependent of the VM Host, which is dependent of the switch, which is depended of...... You get the point. If you're having a hard time wrapping your head around it, I suggest staying away from…
  • FYI.... another gotcha you may want to take note of is you can not migrate your NTA DB from it's existing DB to the new SQL database (that is unless someone has figured out how to do it).
  • Update, thanks everyone for your input. Here's an update. We couldn't uninstall the module, as there wasn't anything to uninstall and we couldn't update the database. We decided that we needed to upgrade all of our systems to Windows 2016 so that we can update to Orion 2018 platform 2018 once all of it's bugs have been…
  • Bharath, Last year we had the same challenge. We had 4 instances of Solarwinds, all running different versions and all running different software packages. We looked at merging everything so as not to loose any historical data. In the end it wasn't worth the hassle. For us, it was easier to "beef up" one of the systems and…
  • At this point i can definitively say this buddy drop did not resolve our with the Solarwinds.Servicehost.Process memory leak. We're updating out ticket now. See screenshots of 2 different systems. You can clearly see when the patch was install point, the memory usage dropping and then climbing back up. By the end of the…
  • We're having the same issue as well. We opened a case with support [Case # 00155294], the only solution we received was to change the fetching method from WMI to RPC. We made the changes and that did not resolve the issue. I'm about to open our second case for this issue, and refer to this Thwack thread and offer a memory…
  • Silly question #1 Are there limitations associated with these nodes, the "Department" custom property or the user account and/or group that's trying to view the nodes? Silly question #2 What's the NCM role for the user or user group trying to view these nodes?
  • Marnell, I can't take credit for this SQL report, I found this on Thwack some time ago. This is a SQL report that we run every Saturday. As a bonus the report who removed a node along with who added a node. SELECT TOP (200) [TimeLoggedUtc] ,[AccountID] ,[ActionTypeID] ,[AuditEventMessage] FROM…
  • Sarif5, I'm unclear if you're trying to find all nodes "in Solarwinds" within that address range or all nodes "on the network" in that address range? If you're looking for nodes in Solarwinds within that address range, in Orion version 2017.3 they introduced the Solarwinds Orion Search feature. Do a search on the first…