borgan · SolarWinds Engineer - Service Delivery

Comments

  • You are missing my point. I am aware that the Test refers only to the Trigger Action, but in this case, the referenced alert is incorrect. I had to delete all other custom pollers in order for the alert test to properly reference the custom poller that is actually named in the alert trigger. That much I know is not normal.
  • Yann, Thanks for the reply, but I do know the steps involved. I guess I wasn't clear about what I was asking. I am trying to determine if there is a way to set the warning and critical thresholds so that I get the memory use must be between 5 and 25%. It looks like I can only set the thresholds to be either less than or…
  • No one has an answer? Really?
  • I tried the node custom property and the interface custom property and I can already see that since the node property does not include the nodes owning the interfaces that you want to see, that you cannot gain access to those interfaces. In other words, if the node property provides access to Node 1 and Node 2 and their…
  • Thank you for your response, but I know how and where to set up the view limitation, but the filter that I am entering in the box is not working. I have some groups with "SQL" in the name, but when I type, "GriupName Like '%SQL%' in the box, the resulting All Groups resource is blank. No error, but nothing in the resource.
  • If you will pardon the interjection, adatole, I believe that if you leave the polling interval blank, the data will not be collected. I have found that UnDP data resources on the web will not populate at all unless that value is populated and at least one poll has taken place. If I am wrong about this, please point me to…
  • I believe that SQL query will only show a result if the node is already in an unmanaged state. In other words, if it is currently noon and you are going to unmanage a node beginning at 6PM, until 6AM the next morning, this query will return no results. I don't think one can "schedule" an unmanage intervalat this point.
  • This is a good and natural question. Common sense would dictate that if a child device in an explicit dependency is currently "unreachable", then any implicit dependencies on the child would also be in an unreachable state. Correct?
  • Web views are global, so changing a view for one changes it for all. As for backing up web view, you must have chosen the overwrite Orion since it would overwrite changes you recently made when restored.
  • I realize that this is an old thread, but I just ran into this situation myself. One question, though. You said that you had to "go into your pollers to tell them to use the new server". Did you mean that you had to go to the "Engines" table in the database and change the Server Name in in order to restore the node tree to…
  • OK, let me restate what I have read to be sure I have it straight. Reports must be copied from poller to poller as they are not stored in the database. If you want to be able to generate a certain report from an additional web server, that report must reside in the reports folder on that web server. Basic alerts are the…
  • Oh, so the admin guide is not implying that VoIP Monitor will still attempt to configure IP SLAoperations when it says ""If either of the following conditions applies to your installation, VoIP Monitor can attempt to automatically discover the call path configuration data required to enable IP SLA operations for your VoIP…
  • One may also run the file 'SolarWindsVersionChecker" located in the C:\Program Files\Solarwinds\Orion folder. This will tell you the versions of all running SW software.
  • Its a Cisco ASR 1002 router.
  • Happens with IE and Chrome.
  • Thanks to all who have responded so far. Anyone else want to chime in?
  • Thanks for that jtimes. Can one reverse the conversion in Excel? In other words, could I enter the date 4/15/59 11:30 and then convert to the DateTime number format?
  • I had been having a similar issue, so I deleted the Custom Property in the editor (which was formatted as "Help_Desk") and replaced it with a Yes/No Property called "HelpDesk" (no underscore). I then went to Manage Nodes on the website, selected a node, and clicked on Edit Properties. The new custom property was indeed in…
  • And if i may piggyback on what Richard Letts just wrote, you could also place multiple copies of the World Map resource on a single page and assign a different filter to each one so that the view shows multiple different maps in separate windows.
  • Dave, That is a good point and I believe it makes sense in light of the fact that interfaces and volumes are seen as resources of the node. Therefore, Orion receives data about those elements when it polls the node. So, it makes sense that a node with more interfaces (e.g. a switch) returns more bang for the buck (in terms…
  • I will assume that you were asking what happens with node status Alerts that are configured on nodes that are connected to a switch that goes down. If so, are you wondering what to do with those alerts, since they will not necessarily be truly indicative of the status of the node, you can simply configure the node alert…
  • bump. This is rather urgent.
  • Thank you Jan. I had found basically the same solution, but was wondering if I was missing a more elegant option. This is certainly easy enough to implement, but the only problem is that it still requires that a user have Admin or Node Management rights in order to edit the custom property.
  • You are correct about the function of the Node Warning Level and it is global in its function. Here is one thing you might try... temporarily replace your current dependency that uses the group as the child and try it using a dependency with the edge router as the parent and the next downstream device as the child. I'm…
  • Brandon? Are you familiar with the old procedure I am referring to?
  • Brandon, I seem to recall a tutorial for an older version of Orion that showed the steps involved in creating a multi-interface statistics view. However, the procedure referenced a button on the Interface Details view called "Detach Resource". This button is apparently no longer available in Orion 9.5. So, is this…
  • Yes, that is what I though, but wanted to make sure I had not missed something.
  • A client of mine was told that by SolarWinds Support. Does not make sense to me, so I am trying to verify it and I thought I would have a better chance of doing so here than by calling SolarWinds. Care to weigh in? SolarWinds?
  • It looks like you demonstrated one of the risks of modifying the Orion database directly. In this case, the database manager allowed youto changes the custom poller names in a way that the UnDP would not habe allowed. Good job. You could have gone on a while longer never knowing this.