bobmarley ✭✭✭✭✭

I just worked with Brian in support yesterday on a pretty tough problem and he had it fixed within 40 minutes. I also requested a specific time/day for a 'medium' priority issue and was able to get a specific time scheduled to work on it which was fantastic.

This series helped me out greatly in learning how to modify resources.

@ Leon Adato Great series. I'm trying to make a similar dashboard, not to acknowledge the alert but to perform an alert action to make a ticket to our ticketing system after the NOC has reviewed the alert. My thought is if I can add another resource to the Active Alert Details page that lists the current alerts and lets…

This was a great series Leon Adato thanks for posting it. I'm working on some improvements to the All Alerts dashboard so I can have a notes section added.

Darcrastinator! Great work

Anything going layer 3, you should be able to get netflow info for so it's worth a look. You could also monitor the activity of all of the switchports with NPM if you think it is related to high utilization. Netpath might give you some results as well.

If you want to use full up SQL you can use Report Writer and make the frame for you report, then use it on your dashboard. Here is how I did it for a similar solution.

From the main page go to Settings - All Settings then Manage Views. Make a copy of 'Network Summary Home' then edit that copy and give it a new name then preview it. There should be a resource on the page called 'Nodes with Problems'. Click the edit button on the top right corner and you will be able to get to the Filter…

I can't answer #1 but have a suggestion for #2. If you are doing the screen swapping between tabs you can make copies of the 'Down Nodes' frame and filter what is displayed on screens 1, 2, 3, etc. such as Screen 1 down nodes include routers, switches, and AP's, Screen 2 down nodes include windows servers Screen 3 down…

I like this a lot! Thanks rschroeder and d09h . One more question. Is there a way to make the frame not only blank but not display completely if there are no nodes with issues?

If you want to keep it simple I think you were on the right track with your original thought. Use the 'Canned Report' and then apply the SQL filters that are available. DNS Like '*YOURDEVICENAME*' AND InterfaceSpeed=10000000000 Will grab just the Gig ports for your devices and you were doing it correctly with your OR…

Something similar to OpenDCIM - Data Center infrastructure Management.

So, what I was trying to do was create maps of my WAN using Orion Network Atlas that would show each location as an icon and then a line in between near/far end that represents the circuit AND utilization. My links between sites are layer 3 - dark fiber, or traditional telcom circuits. I assumed to have the Connect Now…

Seems a bit too often to me. I would go with the defaults.

rshroeder It's been awhile since I used NCM so you may need to investigate what variable to use for ${message}. That one is the one I used to use to pass Solarwinds text out from NPM, but I never did it in this fashion. Maybe the -M isn't even needed? give it a try. (where -H is your Solarwinds Syslog receiver) sh mac…

@rschroeder, these devices are hardwired and not wireless correct? I would follow sja's advice and create an NCM job that would go collect the information from each switch and push it out to a tftp server or pipe it to a directory somewhere. Assuming your switches are Cisco you will need one set of commands for IOS type…

I had something similar but I'm not sure it is your issue. You may want to check. When you set up the alert you set it up as an 'Application' or a 'Component' alert you have to use the same type of variables within the alert. See if the alerts is set up as a 'component' alert and then use a 'component' variable. If it is…

Link to an older post Including Charts in Alert Emails Anyone know how to get a chart graphic into the alert email?

Here you go. On your main Orion server go here and create a directory called HardwareImages In that directory, Save all the images as the NodeID.jpg Create an HTML resource and add this code: <html> <head> <meta http-equiv="Content-Language" content="en-us"> <meta http-equiv="Content-Type" content="text/html;…

I think I know how to do that, let me give t a try today and I will let you know.

Do you have the interfaces managed on the device?

Buddy

Here is a simple SWQL SELECT TOP 1000 IPAddress, Caption, StatusDescription FROM Orion.Nodes Where StatusDescription LIKE 'Node Status Is Down.'

You should be able to do everything you outlined (Generic (Drive%, up/down, certificate lifespan, services down) using WMI with no problem. I use it -vs- snmp in my environment. If the SAM templates you need don't already exist its very easy to create custom ones on you own once you get the hang of using SAM. I find it…

I got it, don't put the server name in where it ask for SQL Server Instance. Leave it blank.

I have used Solarwinds products for several years and only had the teams doing the patching reboot the servers when they were done. I just had them schedule the patches in chunks on different evenings so the whole system didn't go down at once. I never had a problem.

SNMP is using UDP so could just be getting dropped. Also could multiple links to the same destination that aren't routing correctly. Perhaps try setting up some tests in Netpath and see if there are some network issues you are not aware of. 

2019 - Bump. This is a basic feature and it's broken. Please fix it

rschroeder​ Congrats! Lets here it!!

That depends on your Help Desk ticketing system. I have integrated both Remedy and Service desk into Solarwinds both products had an email scraper available that would attach to an Outlook Mailbox and create a ticket based on the fields in the email. Both expected specific fields in a specific format in the body of the…