bob55

Hi jedi755, responder node is still the same for all of your operations? Then you can use following workaround: - use Hub and Spoke topology - select your responder node as Source - select target nodes - set operation properties - on the Review wizard page, sort grid by Source, select all operations which has your…

Hi rsteve, have you set ssh protocol for cli credentials in IPSLAM? Telnet protocol is used by default. There could be also problem with enable security level. In that case, IPSLAM could be able to connect to the device, but couldn't create operation. What about credential test, does it fail or is it successful? Robert

Hi menga, Maybe large Kerberos token can be the issue - explained in here and in this MS KB article. Can you check number of groups the user account is member of? If the user is member of too many groups, it can happen that Kerberos token is bigger than 16k. Robert

Yes, it is possible. In the operation wizard just choose Monitor Existing Operations. Then you can enter IP SLA operation numbers manually or wizard can discover existing operations for you. Of course, you have to setup operations manually using device CLI. Robert

Hi, have you added all CUCM nodes (including subscribers) to VNQM? Publisher uploads cdr files from all cluster nodes to SFTP server, but VNQM downloads only files for nodes it knows about, based on file name pattern. Robert

Hi, Records are stored in Orion database and by default they're deleted after 30 days. Not all fields from CDRs and CMRs are stored, really roughly it's about 1kB of data per call. Robert

Hi, In the current version only Cisco CMs are supported. I recommend you open feature request for Mitel devices monitoring. Robert

You're right, it's not possible to edit CLI credentials for multiple node selection directly on the Manage IP SLA Nodes page. However, still there is some solution, you can do it in the Operation Wizard: * Discover IP SLA nodes * Run Operation Wizard (Add new operations) * If you would like to create new operation, select…

Hi liufisky, what about Advanced settings? There you can specify protocol (Telnet/SSH), port, etc. I hope this helps. Regards, Robert

Hi, You can set account limitation for operation source node to limit access to the operation. Could you try that, please? Robert

There are several fetching methods, because of various OS/environmental issues each of them is having. That's also why fallback mechanism is implemented for this, so if one method fails, another one is used. * Managed (Default) - calls .Net Framework methods to get performance counter data * PDH - calls the PDH…

Hi Joe, could you open support ticket for this issue? Thanks, Robert

Hello Aaron, If you're interested only in bi-directional jitter, then it doesn't make sense to have operation udp-jitter on both sides. However this operation type provides also other metrics like MOS, Packet Loss, Latency and Jitter. Robert

Hi, One of the possible reasons could be wrong FTP directory. FTP test just checks credentials, not the directory existence. Please, check you've entered correct full path from the FTP root, not relative to FTP home directory. As a hint, you can use the same path you've specified for the billing server on CUCM side. If…

Hi mlandman​ "Begin" date range is limited by the "until" date in the date picker - it's not possible to select higher date. If you fill dates manually, you can't save the form, if "begin" > "until". Robert

Hi jamesun, We're aware of this issue and working on fix. Just to be sure, could you confirm the mailbox database with this issue is dismounted? Thanks, Robert

It can be some SNMP or AXL related issue. At the begin application tries to get some information, needed for FTP polling, by SNMP and AXL. I recommend you to open support ticket. Thanks, Robert

Hi lag​ Unfortunatellty it's not possible to change application credentials using Orion SDK. You can create feature request for this. Robert

Hi, I'm afraid it's really not possible to specify source interface for path echo operation. What about some workaround using two shadow routers, one for ISP A and one for ISP B? Robert

Hi, I'm not sure if it's accurate to compare ICMP to IP SLA UDP jitter operations. Yes they should go hand in hand as in if ICMP is high then so should IP SLA UDP results. Now whether how big of a delta between the two would be hard to measure. IP SLA operations were design to be more accurate then ICMP due to the number…

Hi jeremydr, I believe APM_ExBB_Mailbox_Detail and APM_ExBB_MailboxAccount_Detail are tables you are looking for. To get history (up to 90 days) for one particular mailbox you can use following SQL query: select [mbd].[TimeStamp], [mb].[ID], [mb].[UniqueID], [mbd].[Status], [mb].[UserLogonName], [mb].[DisplayName],…

Hi cpelchat, can you see any component issue (marked with red box) on the Database Details resource? Also, could you clarify, do you have issue with Mailbox Database status or Mailbox status? Thanks, Robert