bleearg13

Any updates on this? Our support team is getting increasingly frustrated with not being able to click on links to Ack alerts or update properties. We've tried modifying the header information with our Ironport mail gateways, but this doesn't work, since I believe that the encoding is set by the email sender and cannot be…

The fact that it is so intermittent really makes troubleshooting difficult. If it happens every tenth day, can you keep a console session open that morning, drop to shell, and do the following? router$ tcpdump -i <input_interface> -w /var/tmp/icmp.cap -s 65000 proto icmp and ip host <npm_ip> You might be able to see if the…

I am pretty certain you'd have to set up a Custom Poller to get this info. The Orion interface SNMP poller really only shows a few different statuses: Up, Down, Unknown, Shutdown, Warning, Testing If an interface is in 'err-disable' state, I believe that Orion will report it as 'Down'.

I find this quite annoying, as well. I'm having a devil of a time trying to figure out how to just enter the macro for the password I'm using. How do I even know that it's configured properly if I can't see what the Hell I'm typing into the console? There is no reason to have to remove the ability to see a password on the…

I was told that SP4 for Orion 9.5 resolved the issue, but it did not, at least from my perspective. My ping times have not gotten any more reasonable. There is still quite a disparity between CLI pings and what Orion reports. I can't say that I'm 100% convinced it's an Orion problem, but that's the only thing I can point…

In 9.5, the Advanced Alert engine has an option to temporarily disable all alerts. Is this what you're looking for? As for Syslog Server, I've created a rule at the very top of my configured rules that disables actions on all rules for all messages. During maintenance, I check this rule and disable it when done.

Are all the nodes that are having this problem all behind a certain device? When they all go into "unknown" status, does it happen to all devices at the same time? Would it be possible to use a free SNMP walk tool and install it on one of the servers to see if you can walk the SNMP tree locally? If it's not an upstream…

Sorry for the response to such an old post, but I'm having the same problem. I'd like my alert to do a SQL query and return the results of all interfaces that have a specific custom property attached to them, along with the values of three columns (CustomerID, CustomerName, and IfName). I only see the results of the first…

rao000, I think this would be solved quite easily by the earlier suggestion of dynamic groups. Rather than create static groups, the group would be based solely on the data within a custom property, or anything in the database for that matter. You could have static groups defined for NET-A, NET-B, and NET-C, but then…

In there you state "had set the polling intervals for the parent and child to 120 seconds and 60 seconds, respectively" - which to me means parent = 120 seconds, child = 60 seconds. However, the text that follows makes me think that you actually meant parent = 60, child = 120. So I'll talk about both issues. Argh - yes,…

Okay. Why is there a difference between the results when running the original beta 95th percentile report query and the one that comes packaged with the 8.5 release? I'm querying the same timespan (1 week). Sorry for all the questions, but as I said, I'm not terribly versed in SQL.

Odd. I don't recall that I was ever able to resolve my issue and it just seemed to start working after an upgrade of either the firmware of my device or a new Orion version. I had the exact same symptoms - snmpwalk from Orion server was fine, as was ping, and querying using the SNMP MIB Browser, but Orion just didn't want…

Is there any possibility at all that there is another device that was assigned the same IP address as the switch and that device is sometimes responding and causing your timeouts? Sounds far-fetched, I know, but I recently dealt with a similar issue regarding accidental duplicate IPs. I assume that no changes or IOS…

I'm going to have to disagree with you there. This info is linked off the release notes and is shown under 'Other improvements', giving one the impression that it's a minor improvement. If a core function was going to change and stop working completely, I'd expect there to be a warning box or something, not a blurb about…

I don't think you are understanding. I am not trying to figure out subnets, allocate subnets, or monitor/poll subnets. I am simply looking to assign a status to a subnet as a whole, like IPAM does for individual IPs. We assign customers a subnet for their use. We don't care how many IPs are being used within the subnet.…

Probably for inventory - NCM can provide information on accounts on a Windows server, for one, with the right permissions. In my case, I have several nodes that I need monitoring for availability (Orion), but I also need to back up their configs. The problem is, there is *something* that NCM does in its daily routine that…

One nice thing that you may already know about Mass Edit is that it allows you to view the changes prior to committing them. I personally have had minimal problems with Mass Edit and it was all how certain characters within Monitor Names were handled by the mass edit engine. I've not had issues with changing settings of…

Is there any chance that this post could help you? Alternatively, you could use a stored procedure on the SQL server to update custom properties automatically and alert based upon the status of the custom property (). Not a SQL guru here, but you could do something like: * Configure a custom property for each node in a…

That's strange. I never noticed this and I've been using Orion since 5.x! This is kind of weird, however, as other bandwidth graphers use green for receive and blue for transmit. While I'm sure you're not likely to change this for Orion, is there any way I can change it locally to make it consistent with everything else?

Here's one I found today. In Node Management, I'd like to be able to select all the interfaces assigned to a node. The "Select All" checkbox seems to only work for nodes, not the expanded interface list. 

I don't currently, but I could do this by using the "External Links" feature or just calling them from a Custom HTML resource.

Posting solution here just in case someone else goes through the same issue. After two weeks of an SW support rep insisting that my problem was with database deadlocks due to my DB being on a RAID5 partition (which I will fix), I found the problem today was with incorrect entries in the PropertyValue column of various…

 the Web-Interface will not render correctly until you install all the module upgrades- What module upgrades? I don't have any additional modules and all I see in the Customer Area is Orion 8.1. 

I clearly don't understand what is going on here. The installed version of SQL is 2017, but here is what it is reporting: Microsoft SQL Server 2016 (RTM-GDR) (KB4019088) - 13.0.1742.0 (X64) Jul 5 2017 23:41:17 Copyright (c) Microsoft Corporation Standard Edition (64-bit) on Windows Server 2016 Standard 6.3 <X64> (Build…

Dang. Please ignore previous two posts - now I see what you mean. The options are filter options, not sort options. Sorry, chief. :-(

One other thing you might want to try is turning of the WWW service on the server, renaming your 'C:\Inetpub\Solarwinds' directory to something else, then re-running the configuration wizard but only re-installing the website. If after you add the 'All Nodes - Table' resource works and everything else looks good, just…

Sorry, VMAN. We call it VMM internally.

I spoke too soon. It appears that some of the servers have shown up. The logs and a tcpdump still show the VMAN appliance trying to connect to the Orion server on the wrong IP. My Orion server has multiple NICs in it and of course, Orion *always* chooses the lowest IP on the system to be the "Poller" IP. It would be nice…

Well, for the second time in two days, I figured it out after posting the question on thwack. Wouldn't you know, I had the exact same problem back in April: Change Orion main poller IP in VMAN I followed the directions in that post and it looks like my HV servers are coming "back online".

If you have an SFTP or SCP server set up already, you can always configure a scheduled script in NCM to run the scp command on each of the BIGIPs. Either that, or you could configure a cron job on each of your BIGIPs to do this, but that would become tedious, depending on your BIGIP deployment numbers.