bkyle · Professional Servi ces Engineer

If you look in the C:\Program Files (x86)\SolarWinds\ipMonitor\dbstore directory, do you see a file for the day you want a report from?

Have you tried the built in CPU Utilization report under Device Reports?

You should be more concerned about the priority (Emergency, Alert, etc) than the facility (Kernel, Local1, etc). Your router vendor should be able to give you a good idea of what to be concerned about, as each vendor labels syslogs differently.

If you use Wiresharak on the Kiwi server, are the syslogs actually reaching that system?

I would recommend a Device.CLI.Send commands activity. Please see this link: http://www.kiwisyslog.com/help/cattools/index.html?act_devclisendcmd_setup.htm

Are you connection via telnet or ssh? Is ssh, which type are you using?

Can you enable capture mode (File\Enable capture mode)? Look in the \CatTools3\Debug folder for the capture file. Please remove any sensitive information, and post the contents of the file.

Under Node Display Options, what do you have selected?

Ron, When a monitor fails, the monitor is seen as down, and the timer starts over once it comes back up.

There is not a way in Kiwi Syslog to query 90 days of history. As a test you can query the last 5 rows:

Dhyanesh , Please open a case with our support team, and they can provide you with files that support TLS.

I would recommend downloading and installing an eval version. This will let you know is NTM meets your needs.

Please see this link: Kiwi Syslog Server

Here is a comparison with our NCM tool: http://www.solarwinds.com/kiwi-cattools/compare.aspx

The Kiwi Syslog web access does not read files that are logged to text. It reads from a SQL Compact database.

If you debug the activity, do you see any errors?

How would you show this information from the command line?

What would you type from the cli to show the preshared keys?

Make sure that the Kiwi Syslog service is running under an account that has rights to that share.

I have two questions for you: 1. Are you seeing messages in the display? 2. Is Kiwi Syslog server installed as a service or application?

Can you upload a screenshot showing what NTM is displaying?

Here is a link to the FAQ: http://www.solarwinds.com/products/ipmonitor/faq.aspx This should address most of your questions. There are also links for system requirements, as well as features, and an overview.

Here is a free SNMPWalk tool from Solarwinds: http://downloads.solarwinds.com/solarwinds/Release/SupportTools/SolarWindsSnmpWalk.zip

Kiwi Syslog server is only a listener, it does not poll devices.

John check the version the ipMonitor file that you are using. Go into the ipMonitor directory, and right click on ipmservice.exe, select Properties, and click on the Details tab. I am wondering if there was an issue during your upgrade.

John, Please upload a screenshot of what you are seeing.

You will want to do the following: 1. Click Options\Setup 2. Click the Primary SMTP Server Setup tab 3. Uncheck the Use this Server box, and click OK

MIB files are compiled by our development team. Is there a reason that you are needing to translate the OID values?

Which activity are you using?

If you are on the current version, 10.8.2, it would be best to create a new monitor using the new service name, and configure the monitor, as needed. Next you will want to clone the monitor to all of the devices you want to monitor that service on.