bkyle · Professional Servi ces Engineer

Kiwi Syslog server only processes standard syslogs, and SNMP traps. To monitor your oracle servers and SQL servers logs, you should look at a too like our LEM. PLease see this link: Log Management & Log Analyzer Software | SolarWinds

Edit the device, and delete those from the prompts section. Next click the Variations tab, click Use Variations and then go to Prompts tab and add dgs-1210-52mp> there.

It look like we are expecting either a $ or $ prompt, but are seeing dgs-1210-52mp>. Please edit your device, and go to the Prompts tab. You will want to add dgs-1210-52mp> to these sections. You may need to adjust for enable, config etc. Let me know if that helps.

Please do the following: 1. Use the CatTools File menu to select the "Enable capture mode" option. 2. Run the activity you are having trouble with. This should create a debug file in the \CatTools3\Debug folder. 3. Clean up any sensitive data, and post the result here

Have you tried creating a map in Network Topology Mapper? Also are you allowing icmp, and SNMP through the VPN?

Please try the following: 1. Click the configuration tab, and the alert list 2. At the top click "Content Generators" 3. Click Add Generator 4. You can give it a name of your SNMP Trap 5. For the value use "%capture[bindings-raw]%" 6. Hit Apply and then OK At this point, go back to the trap monitor that you created. Under…

Flavio are you looking for logs in the Kiwi Syslog console, or in the web interface?

What type of layer 2 information are you looking for?

You can specify DNS settings or a host file in Kiwi Syslog. I would recommend trying one of these methods.

Starting with version 9.4 there is native support for SSL: SolarWinds Knowledge Base :: How to Enable SSL support for Kiwi Web Access

If you log in with putty, what prompts do you see?

It looks like the username prompt includes additional information. 

I would recommend adding this to our feature request section for NTM. Please see thsi link: Network Topology Mapper Feature Requests

Are you looking to monitor up time with a ping? Also will your provider allow you access to the network.

A few questions for you: 1. What version of 2012 and Kiwi Syslog server are you running? 2. Are you seeing any errors in the errorlog.txt file in the Syslogd directory? 3. Has Kiwi Syslog ever worked on this system?

Kiwi Syslog has not been tested on Windows 2019, but we have customer running it successfully.

I am guessing that you want to include that IP address. I would recommend deselecting both the case sensitive and substring options. If you still have issues, try using an IP address filter and use the same IP for both the start and end addresses.

After importing the map, you should be to mouse over the node, and see the details.

You should also have the option to export as a map. You will be able to save the map as a file, and move it to your Network Atlas system. Also you can schedule a scan to run at different intervals, and update your map.

Did the Unmanage utility work?

Are you seeing an IP address along with the failure?

I would use the Unmanage utility. This will give you polling for only the times you need.

David, Please see this link: Advanced Information > Registry settings for Kiwi Syslog Server > Statistics mail delivery time

Try to click on ICMP nodes, and drag them to your map.

Evan, What do you see in a putty session?

Two things to check: 1. Is the Orion syslog server listening on UDP port 514 2. Does a packet capture show ssylogs reaching this system?

I would recommend submitting a feature request: https://thwack.solarwinds.com/community/network-management/network-topology-mapper-ntm/network-topology-mapper-feature-requests

CatTools is trying to use 127.0.0.1 as the mail server address. If you are not using the local system as your SMTP server, you will need to go to Options\Setup, and click on the Primary SMTP Server Setup tab. Here you can enter the correct address.

Check this link to make sure the device is supported: Kiwi CatTools - Supported Devices | Kiwi Look under the Device.Update.Password section. If the device is supported, see thsi link: SolarWinds CatTools

You will want to add a restart service action to your alert: To restart immediately, you will want to set the range to 1. Next you will want to go back to the monitor, and set the recovery parameters: