bkyle · Professional Servi ces Engineer

Try just a Y

Have you tried just CR?

Julien please post a screenshot showing your Pre-Login and Post-Login entry.

If you click View at the top in CatTools, you will be able to re-add the panes.

Adam, Try the following: 1. In NTM, click Help\Support Tools\Grab SNMPWALK 2. Enter the IP address of one of your node with the correct community string, and click Scan Do you get back SNMP information from that device?

What does the actual event show in the Windows event viewer?

25 is the current limit. You can submit a feature request to get this option added: https://thwack.solarwinds.com/community/tools_tht/kiwi-syslog/kiwi-syslog-feature-requests

We are expecting "acceptthisagreementy/[n]", but are seeing "Changes only made with permission of Administrators--- JUNOS 12.1R5.5 built 2013-01-17 06:12:00 UTC". Is there a way to disable this banner as a test?

Have you tried running the web set up from the C:\Program Files (x86)\Syslogd\Setup directory as a local administrator (not a domain account)? Also you can try disabling the Windows UAC and any anti-virus software.

What do you have configured on your device under SNMP settings?

Kevin, Version 3.4.0 uses a different license type than the current version. I believe you were given a Solarwinds Gen2 license instead of a Kiwi license. If this is the case, I would recommend using the current version (3.10.0) on your new install.

Roger, This is due to the Excel size limits. Please see this link: https://support.office.microsoft.com/en-us/article/Excel-specifications-and-limits-ca36e2dc-1f09-4620-b726-67c00b05040f?CTT=1&CorrelationId=bff9ac57-7d8c-411c-bdce-81b0927038d3&ui=en-US&rs=en-US&ad=US

Where are your maps being saved? As a test, if you save the to the root of the C: drive, can other users log in and open the file?

Which alert action are you using? SMS text alert, or E-mailing a phone?

Please upload a screenshot of your Options tab of the activity, removing any sensitive information.

You will want to edit the device, and go to the Variations tab. Next Click Use Variations. Click the Additional Commands tab, and then check the Show Running Config and enter "show run". Finally Click Save and the OK.

What version of CatTools are you running?

If you enable capture mode (File\Enable capture mode) a debug file will be created in your ...\CatTools3\Debug folder. This will show verbose communication with your device.

If you generate a new error message does it get forwarded?

Here is a free vs licensed version comparison: https://www.kiwisyslog.com/free-tools/kiwi-free-syslog-server

I would recommend adding at least one of each device type in your network to CatTools. That way you will know CatTools works in your environment.

This depends on the amount of data stored in the SQL Compact database. There is a 4 GB limit. You can also set the data retention. If you look back do you see any data older than 7 days?

Kiwi Syslog is using the standard syslog format. That is why it is broken into sections.

Tino, I would recommend copying an existing rule, pasting it back into Kiwi Syslog, and then editing it. If the syntax is not exact in the ini file, the rule will not work.

You can submit a support ticket and mark the case NTM evaluation.

I would recommend contacting your sales person. They should be able to get you to someone who can collect diagnostics, and look deeper into your issue.

Please try the dot1qVlanCurrentTable which is - 1.3.6.1.2.1.17.7.1.4.2 1. Click Start\All Programs\SolarWinds Network Topology Mapper 2. Click Support Tools\NTM diagnostics 3. Click Start and save the diagnostics Search and see if you find anything returned for the OID

It is possible that your device is using an OID that we do not currently support. I will find the OID, and get back with you.

byrona, If you right click on an Arista node, select Node Properties, and then click on the VLAN Data tab on the box that comes up, do you see any VLAN information?

You will want to add a Filename Variable to your file name Please see this link: SolarWinds CatTools