amehlman

Anyone else having problems viewing Thwack with Firefox 73.0.1 (32bit) version. I cleared my cookies and the site is working again.

I placed an order on Aug. 31st for 1 pair of SW sunglasses. Thanks, Art

Anyone else having problems viewing Thwack with Firefox 73.0.1 (32bit) version. I am getting this message Request Entity Too Large The requested resource /xcdhs76427/ does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit. I've rebooted my computer and…

Today 13 Feb. I couldn't answer question because it would only allow one selection. Oh well I got the question for 12 Feb.wrong so I wasn't in contention anyways

I am unable to upload my screenshot for the shortcut. I'm getting the message "You have already completed this survey." But I didn't upload a screenshot, when I clicked the button my webpage seemed to freeze. Is there a way around this?

Is there a third piece of malware? This article has this in it's title https://www.zdnet.com/article/third-malware-strain-discovered-in-solarwinds-supply-chain-attack/ This article mentions Kazuar https://arstechnica.com/information-technology/2021/01/solarwinds-malware-has-curious-ties-to-russian-speaking-hackers/

The case number is 00683514

No we are doing an upgrade over 2020.2.1 hf1.

The ticket number is 943700

jaminsql, Thank you for your reply. I think the problem is DPAIM cannot get the data from our DPA server. Yes I get a DPA login screen when I use the link you mentioned. Since DPA is a trial version support told me they couldn't open a support ticket, but our Tech sales person has put us in contact with support personnel.…

No, but this was the second time I changed a worker process setting. The first was in the Default Application Pool, it was set to 2 and I lowered it to 1. The second time was in the SolarWinds Orion Application Pool.

Not sure why this is marked correct answer as I still have the problem. But I am new to using Thwack.

ryoung, Yes I did see the thread you mentioned. It doesn't help me diagnose my issue. The user is only getting this error on one pc. When he logs into another pc the Node Management works fine. I am looking for a local log that has a more detailed description of the error. The answer in the other thread I don't know where…

I am running Orion Platform 2015.1.3

Yes I normally use firefox and I tried it with IE11

Yes that is one of the first things they asked for.

This is what I am seeing. . Were are using DPAIM 11.1.0 and DPA 12.1.696, not sure what you mean by integrated 12.1 and 11.0 (If you mean do we have both dpa 12.1 and dpa 11.0 installed, that is a no)

Thanks for the answer.

Also, thanks for the help.

Thank you for the help.

In our IIS we are at 2 worker processes not 5 in our Solarwinds app pool. I am not familiar with IIS, so will this be a dynamic change or do I have to stop and restart IIS for this to take effect?

Here is a list of the software installed on our system. Orion Platform 2015.1.2, VNQM 4.2.2, NCM 7.3.2, NPM 11.5.2, DPA 9.2.0, QoE 2.0, NTA 4.1.1, IVIM 2.1.0, SAM 6.2.1, Toolset 11.0.1 We don't have any custom code. No website files have been modified.

Will, Thanks for the reply. I should have put in the steps I have taken with support so far. Rebuilt the SolarWinds website under the InetPub directory, at least 4 times. Run the configuration wizard after each rebuild. Tried a reboot Tried different browsers (IE, firefox, chrome). deleted subscriptions from database.…

Indeed it is under License Management, from the Reset License section. Thanks

I am looking on https://customerportal.solarwinds.com/Licenses and don't see a link to License Manager download.

Our Orion server is not internet facing, so I can't download from the internet to the server.

Thanks this worked for me.

This was the solution to this problem. The dev team got back with us this morning. They believe the issue is that the website is using two worker processes, the software uses in-process session store so the worker processes don't share the information between them causing the issue. So what we need to do is set the…

I had this issue this morning and SolarWinds recommended updating my .Net software. I had my windows admin look at the update from this link. .NET Framework May 2018 Preview of Quality Rollup | .NET Blog I had version 4.7.02558 installed. Hope this helps you

Do you know if this is fixed in NPM Hotfix 5?