alankar.srivastava · SME · ✭✭✭✭✭

Hi Karl, have you deleted the HA Pool members before migration? If not please remove them first. Below is the article for ref. https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/Migrate_SolarWinds_to_a_new_server_with_a_new_IP_and_hostname.htm Thanks

Hi, Service Now started working after below two changes pushed last weekend on servers. 1) Self Signed certicate for all servers 2) RC4 old cipher disable Thanks

yes. Hope will clear both next time.

Yes . You can

Thanks for suggestion. I think i have powershell script which will check the mapped drive utilization and generate the windows event. The Event ID we can capture in SAM .

Hi, You can also use local server credentials for authentication in process component instead of snmp .

API poller feature is only available in version 2019.4 i believe. its not available in 2018.2

Then I might have to wait for upgrade from 12.2 to 12.4 or above. Still using windows 2012 in my environment and no such plans to update the windows OS for now.

use current numeric value

I agree , but the problem is list resources also showing interface greyed out . and its only happening with my Suse linux server agents. Anyways opened a case with solarwinds support. Will update you on this.

Yes. Licenses are valid updated.

Thanks mesverrum, is there any other way solarwinds suggest to use these product with NPM?

Thanks @"yumdarling" . 

Hello @"cobrien1" , In my case, i recently update the Orion version to 2020.2 and post upgrade my snow instance integration stopped working. SNOW instance status is showing always unknown however the test connection showing green while re-configuring it. In alerts action also getting error on snow instance saying not up or…

Hi @"tony.johnson" , for ref. 00608425 

Hello Rene, I checked debug level logs of ESI and someother also but not found anything wrong . Thanks, Alankar

Hi, Case No #00608425 , Still waiting for resolution , Solarwinds support team escalated this case to developer but not yet received any response from them. Please help to fast track the resolution of this issue as the current operations is getting impacted due to this issue. Thanks, Alankar

I shared some Questions & Answer sheet with @"mrxinu" . Not sure if he uploaded in flash card.

Thanks.

Thanks

Hi, How the sensors will be disabled if they are not polling at all? I am not able to see any sensor in disabled mode. On these CISCO devices Hardware health sensor is discovering in List resources but showing unknown state after adding. Thanks, Alankar

I am also facing same issue after upgrade to Orion2020.2. I did re-installation of app in servincenow dev instance and added it again but still facing the unknown status issue. Working with solarwinds support but i am not sure why they saying issue with SNOW when we have not done any changes in snow side. Sharing again…

Not that much tough.

Yes. It resolved after server reboot. But still servicenow integration is not fixed yet. My SNOW instance is showing up but alert action showing error that instance is offline and not reachable.

These OID's are missing in appliance and solarwinds support suggested may be this causing the issue on webconsole. Asked vendor to raise feature request to implement these OID's in appliance.

Tried but It's not working.

Hello Bob, Using same settings on console. Interesting thing is SNMPwalk tool is perfectly working from NMS server but test is failing on webconsole. Not sure why? Any help much appreciated. Thanks

Hello @"mjperkins" , I tried snmpwalk from solarwinds server and it's responding. However the Orion web console showing failed with same settings. Thanks for response.

Hello @"Jfrazier", Thanks for suggestion. Below is the reply i received from support team. Solarwinds doesn't have feature to monitor server hung issues now. ===================================== Node availabilty data was different from other polling collection for the Statistics. Like on the one shared earlier which no…

Thank You serena​