alan.dunne

Thanks Lawrence for all your help Thankfully its was just something simple and I will know when configuring future packages.

Hi Lawrence Thanks, I took the /norestart switch out of the package boot and now it works. Thanks for your help. I just have one more question: Can I schedule the package to download but only install before the pc shuts down?

Hi Lawrence I have just sent you the log from the package boot. There was no logs generated from the uninstall of the msi. Please let me know what you find. Unfortunately for this software you have to manually uninstall the previous version before installing the new version.

Thanks for all your help Lawrence

I approved the package and still the same thing happens.

Hi Lawrence Would you have any other suggestions, I could try? Is it actually possible to uninstall a program and install a new version in the same package? Would the applicability or installed rules make a difference here as I am using files exists with registry key.

I have finally installed a new instance of patch manager with sql 2008r2 express with my custom packages recreated (not as bad as I thought it would be). wsus is installed with its internal database, sorry if I confused you. Going forward is there anything a can do from patch manager in the way of maintenance to keep the…

Shutdown was initiated by going start - shutdown

Hi Lawrence I have disabled the file in use check and republished the package. I have ran the package on the target computer but the same result happens. It didn't install on the machine but it did do the uninstall.

Found the setting System Configuration > Patch Manager Servers, and then select Application Servers. Application Server Settings tab. Category column, click . Email Configuration. Email Configuration category, and then click Modify Setting in the Actions pane (right) to open a dialog for that setting.

Just tried the ip address of the new exchange server. Still sending through the old exchange server.

Thanks Lawrence the package failed to delete the key, below is a screen shot of my configuration. is it correct

Hi Would it be because I have the package as declined in patch manager therefore it needs to be approved?

I can understand if it's permission on the exchange 2013 servers if I didn't receive mail. But I do get all the mails from patch manager and even though patch manager is set to use exchange2013 it user uses exchange 2010 smtp address even its not configured to, this is where I can't understand what is going on. Regards…

I used the dns name

hi I am not passing "ALLUSERS=2" as part of the custom strings to the installer. would this work if I do?

I'm confused, you've already migrated WSUS and you're still using SQL Server 2008 Express Edition on Windows Server 2012? No sorry the new 2012r2 server where the new wsus install has sql 2008r2 express. Thanks for your help. I have stopped the service of patch manger (eminentware data grid server) on the 2008r2 box but…

014-03-20 10:59:14:509 728 720 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = EminentWare Extension Pack - ARTHURCOX\swpm] 2014-03-20 10:59:14:509 728 720 DnldMgr ********* 2014-03-20 10:59:14:509 728 720 DnldMgr * Call ID = {208BFA88-48E3-4724-BA78-9A1AE2CCCFC9} 2014-03-20 10:59:14:509 728 720 DnldMgr *…

Hi Below is the contents of the xml. As I'm new to this I would say you have hit the nail on the head. How would I trap the return codes? <?xml version="1.0" encoding="UTF-8"?> <packageboot version="2.0.0.0" id="dd53b76e-babc-410f-8901-426d0989f5f1"> <instructions> <preexecution> <filesinuse> <fileinusecheck enabled="true"…

I have contacted bighand about the msi package and they have seen this before. they recommend deleting the bighand key in the register. Is there a way to do this with the package boot editor and if so can you please point me in the right direction

You mean re-distribute the cert to the Patch Manager server? that's correct The basic question that will lead to answer is: What changed? nothing changed

Hi Thanks for your reply, no there is no dns entry for this. Even when I change the sender address in the patch manager, I still get the old address. I have restarted the service and rebooted the server just in case but still have the issue.

Thanks Lawrence I had a look and system has full control over the keys. this package is an upgrade to software that is already installed if that makes a difference. I have installed previous versions of the software with a group policy

I’m getting this error on the client machine. It’s a custom package. I’ve published it to my wsus server band I’m using update management to download and install it on a couple of computers before I approve it for general install. Each client machine gets the same error message.

Thanks for the reply I have 2008 express database which only has a 4 gig limit. I want to move the wsus and patch manager to a 2012 r2 server. I have migrated the wsus server to 2012r2. Is it possible to migrate the patch manager server or do I have to do a new install and if so will it work if I backup and restore the…

Hi I have downloaded the package but when I shut down the pc, it didn’t run the package Install updates on shutdown is configured. Regards Alan Dunne

Thanks Alan Dunne IT Systems Manager Arthur Cox | Ten Earlsfort Terrace | Dublin | DO2 T380 T: +35319201487 | E: alan.dunne@arthurcox.com | www.arthurcox.com<http://www.arthurcox.com> DUBLIN | BELFAST | LONDON | NEW YORK | SILICON VALLEY

Hi Lawrence Thanks for your reply. I am using the PackageBoot, and I do think the installation is not being launched. How would I go about fixing this, as i'm new to patch manager and support won't help as custom packages are not supported by them. I would appreciate any help. I had a look at the windowsupdate.log and it…

Bundle them as a single MSI which calls them as subordinate MSIs, somewhat how Office does an installation. Is there instructions on how to do this Script their installation as PackageBoot(tm) rules with the 2nd thru 5th MSIs as PostInstallation steps, all conditional on the success of the previous. How do I do this?

figured it out, I had to re-publish the wsus server publishing cert. so my question now is why did I have to re-publish the cert