akhasheni · sysadmin in a box · ✭✭✭✭✭

Thank you aLTeReGo and Karlo.Zatylny. Volumes do not have typical status indicators, which is likely the cause of the confusion. Is there a reason for that? A basic Orion object not having (or at least displaying) the very basic Orion functionality of up/down status? One workaround for me was to create a group (dynamically…

aLTeReGo wrote: Alternatively you could create a Windows Performance Counter monitor for that processes elapsed time and configure a warning or critical threshold appropriately. This value is report the amount of time in seconds the process has been running. aLTeReGo: will this work for process instances? (E.g. transcodes…

Actually "Edit Node" and "List Resources" are there on the page in the "management" section, they just got pushed down outside of the viewable part of the UI (my monitor is 1680x1050 and the browser window - about 90% of that vertically). I.e. not visible. I know, would have found them if I just searched the page, but…

I believe @"neomatrix1217"'s posts about duplicate view IDs and how to find / remove them resolved this for me - but can't remember now, and can't find that KB article he linked to...

Do these servers have the SW Agent installed or do they poll with WMI or SNMP normally? WMI. (One Linux host only got marked "down" once or twice as opposed to 8-10 times for the same 2-3 Windows hosts so I should probably only focus on Windows / WMI hosts.)

What version of Orion are you on 2020.2.1. The issue was present on two prior versions as well (2020.2 and one prior one). Is everything on your DB good and healthy ? I mean is there a latency issue between Orion poller and your Orion DB OR Maybe you should look for huge tables and get it reindexed and then check if Orion…

That did it - we're back online - thank you! P.S. The Solarwinds Administration Service did get started on its own.

Doesn't look like we will get responses here - I'll have to submit a support ticket...

Jonathan Angliss wrote: Just as a random silly question, you have the node set to "external", so it does no polling of the node itself. Could it be because you have it set to "external" it's not picking up the IP address change at the node level because it's not actively trying to find the IP address when it polls? I'm not…

Also: how does this thing work? Why does it ask for an IP address when there is a DNS hostname in place? Aren't these two mutually exclusive?

Rob, I don't think it makes a lot of sense to enter a new ticket on a problem that exists since at least 2009 and that received a lot of complaints. If you (or anyone else from Solarwinds) could tell me what is the current state of the problem, that would be awesome. Apparently this is a well known issue: Dynamic node…

Has anyone else reading this observed similar traffic with unmanaged nodes? Yes, I have, and it's randomness coupled with persistence is driving me nu... is very exciting. We have about 15 unmanaged and offline nodes yet some are showing up and some aren't. In example below, Encoder-VM05 is one of eight identical offline…

cjfrancaLook this Process Monitor - SNMP error: Value was either too large or too small for a UInt32 - SolarWinds Worldwide, LLC. Help and… and The article is about process monitor, not process explorer that's at issue here, and about UINT32, not UINT64. I imagine they're closely related yet there are other strange things…

Can you find some additional info about this issue in following log when the issue is reproduced? ProgramData\Solarwinds\Logs\APM\RealTime\SolarWinds.APM.ProcessExplorer.log 2016-12-21 12:52:23,326 [STP SmartThreadPool Thread #39] INFO SolarWinds.APM.Probes.OneTimeJob.RealTimeProcessesOneTimeJob - Polling processes using…

it might be that what you're seeing is that multiple values are being polled simultaneously i.e the cpu, memory, network interfaces, etc. e.g. a burst of queries every 120 seconds some of those queries are internal to the box, and finally, if you're logging every request to SNMP then that is generating more IO than the…

It looks configured incorrectly if it is hogging your network and looks to be polling too frequently. What exactly is giving you the impression that the traffic is hogging our network? Did you run wireshark on it while I was asleep? (Please read the original question. It looks to me you didn't.)

Could you elaborate, what do you mean by "configured incorrectly"? Polling too frequently? Why is it "incorrect"? Sorry if I wasn't clear: no looking to decrease SNMP traffic until I know what is normal and what is a genuine threat. The question wasn't "how do I decrease SNMP traffic" but more of, "is this type of traffic…

Thanks - understood.

In almost all instances these are alerts with broken alert conditions that never worked in the legacy Advanced Alert Manager anyway. In the off chance they were working, they will continue to function as-is, but can only be managed or modified in the Win32 Advanced Alert Manager UI. Neither is correct in my case. * My…

Thank you. Any war stories to share? Can you think of anything that would visually demonstrate it?

rob.hock wrote: If you want to use groups, you could configure a group member alert to alert on group member status going down. Haven't been able to figure this out, and looks like I am not alone. There is no "group member down" condition in group or group member triggers. Only for nodes. And it looks like node and group…

Thanks Chris. Not familiar with SQL; we have about 30 active alerts - probably not enough to justify coding or extensive testing. I was hoping SAM and NPM could do what I needed to do for our fairly small network out of the box, including alerts that behave consistently and as expected. Perhaps unreasonable hopes and the…

Thanks so much for checking Leon. The only other thing I can think of is to select the alert, click "reset" to ensure that all nodes for that alert are now in a "cleared" state, and see if it fires again. Didn't see a "reset" option, only "clear". That one didn't produce any additional alerts. If so, Halloween was only a…

Maybe a dumb question, and it *might* not make any difference, but what kind of custom property is node_tier - text, numeric, etc? Integer.

The latest from support: Developers "identified a fix and it’s under QA verification, candidate for a HotFix", and they will keep me posted. Meantime they ask to delete interfaces directly in the database as a workaround.

Ended up transferring node data "by hand" - needed to see type of polling (WMI, SNMP, etc.), what credentials were being used, and if they worked. Didn't seem to be possible in any sort of an automated way. There were also default alerts specific to NPM (mostly to do with interfaces) that were not there on SAM: as…

Are you referring to trying to import that database data from one instance into another? No, just certain nodes and their properties.

akhasheni - I bet 8 hours is your UTC offset, isn't it? I wrestle with this on exports for certain elements on Dashboard views - local time is displayed on the graph, but the export option puts things all to UTC... Correct: GMT-8 (PDT) - Los Angeles. The results' timestamps appear to be correct - the search itself displays…

Asset inventory relies on the vendor agent (Dell OpenManage, HP Insight Manager, IBM whatever they call it today, etc) for it's information. If you don't have that enabled/running on the box, you won't get the asset info. Hardware sensors - yes. Generic inventory - no. You don't need vendor-specific agents to poll OS…

Thanks HolyGuacamole. Looks like you answered both the question I asked and the one I didn't. The one I asked: "yes, you have to re-work the alerts one-by-one" The one I didn't: "can't prevent a "not up" component monitor from flagging the app monitor as "down" in the current release" Thanks again, the 2nd question was…