akhasheni · sysadmin in a box · ✭✭✭✭✭

Focus on the value to the customer, including quality support, functional free product tiers, and not on sales. From my interactions with SolarWinds over the last 9+ years, it's 90% sales, 10% everything else - if that.

Network Sonar referenced in the post leads to a "does not exist" page?

The culprit to the "no NetFlow traffic" issue: "The IP of the highest numbered VLAN is used for this communication." (source: "Is there a way to set Netflow Source interface?") E.g.: * MX polling IP is on VLAN 10 * Orion/NPM/NTA IP - on VLAN 20 * NetFlow traffic will be coming to NTA from the "VLAN interface IP" of VLAN…

Seems my questions were too vague? * [quote userid="261664" url="~/products/netflow-traffic-analyzer-nta/f/forum/105093/meraki---nta-in-2025"]What's the current status on Meraki integration with NTA[/quote] * [quote userid="261664" url="~/products/netflow-traffic-analyzer-nta/f/forum/105093/meraki---nta-in-2025"]Is there…

standard vSwitches - cannot send flow? (vCenter 7.03 here, 40+ ESXis across 20+ remote branches, all on standard vSwitches) Thanks!

Nice! I'll check it out when I am back at work. P.S. Tying the trigger action to a specific ID makes the action dedicated to that service and condition, i.e. I wouldn't be able to use the same alert for a different service with a similar issue? Or to put it differently: there isn't a way to force a service monitor into…

same here - thank you - a physical ancient Win7-32 workstation was stuck in "node is warning" with no active alerts or recent events indicating why that may be. un- and re-managing fixed it.

Cursory Googling hasn't revealed much except a few threads from quite a while ago (e.g. "SAM Database Maintenance Is Overdue"). Thought I'd try stopping all Orion services first and run DB maintenance, and if that doesn't help (it didn't) - restart the server. Restarting the server did the trick: DB maintenance ran and…

[quote userid="277727" url="~/groups/data-driven/f/forum/100745/are-we-not-using-data-to-drive-decisions-unscientific-survey-results/316389"]You're embarking on one of the key questions[/quote]Kevin: can you help? (honest question) What is the question? * Whether a business uses a structured approach to data-driven…

[quote userid="2109" url="~/groups/data-driven/f/forum/100745/are-we-not-using-data-to-drive-decisions-unscientific-survey-results"]Is your organization using data driven decision making?[/quote]Financial data - probably in good shape. IT and UX data - probably 10% of what's possible and before we could say "100% data…

[quote userid="2109" url="~/groups/devops/f/forum/100622/how-do-you-define-devops-and-what-are-the-main-benefits-of-adopting-it-in-your-organization"]What does DevOps mean at your organization? Without using the term itself, how would your company define DevOps?[/quote]I've seen two approaches: * Use git where possible,…

[quote userid="300964" url="~/groups/data-driven/f/forum/100703/learning-db-management"]If you forgot everything you know and had to learn it all again, how would you go about it?[/quote]Probably the same way that worked for me in the past, and what you seem to be doing: get my feet wet first, adapt existing solutions to…

Thanks - I am not sure the article (How to Set Up SSL on IIS 7 or later) applies in my case as it doesn't touch on using a local CA (Certificate Authority). The SSL bindings seem to be fine. There is a 10 20-year cert that appears to have been generated when deploying / configuring Orion for the first time, and when I used…

[quote userid="60518" url="~/product-forums/the-orion-platform/f/forum/99799/best-option-for-monitoring-a-dell-poweredge-r750xa-running-ubuntu/313673#313673"]most Dell and HP have a binary you can install to the OS that pull pull in the IPMI metrics to the OS and SolarWinds will retrieve those metrics for you[/quote]For…

Restarting the host cleared the issue - it's all green now in SolarWinds, as well. (The host had a "restart required" flag on it in vSphere that I sort of forgot about - yet this still doesn't explain why SolarWinds was showing a hardware health issue where the ESXi host itself, vCenter, and the server's management UI…

SolarWinds support came through with a list of instructions below, yet it all boiled down to enabling an esoteric "<strong>MatchVMWareHostsOnBiosID</strong>" checkbox in "Advanced Configuration" in SolarWinds, and the missing hosts showed up. One related KB article actually shows up in web search…

Those last two - still can't add them to SolarWinds. Will try submitting a support request. (Is VMAN Basic supported as part of Orion?)

... but changing '<span>ContentType</span>' from 'application/x-www-form-urlencoded' to 'Application/Json' - and it started working, despite what "Integrating SolarWinds Orion Platform and Hybrid Cloud Observability Alerts Into Your Microsoft Teams Channel" says ("leave at default settings, with a screenshot showing…

...except there isn't an action to copy or assign if the original action (that was specifically designed for a specific alert type - like "component" or "application") was deleted and is MIA? I mean, sure, I can just re-create it modeling after an existing alert - or better yet - manual copy-paste from the nearly identical…

Mine is 2023.1.0, still, and I see nothing needing approval. ... and there are no scripts in those actions. Just the usual "send an email" and "NetPerfMon log" ones.

Thanks! Don't see much there (in the audit log). Added an alert trigger action to an existing alert, saved, checked the audit log: Alert integration state for AlertID '12' was set to 'Disabled' by (me) Don't even know what it means. I didn't disable anything - only added a trigger action. Searching these "Alert integration…

The last two missing hosts remain purely ICMP 2 hours later, i.e. SolarWinds still doesn't see them as ESXi hosts. 

A miracle. (I ought to sacrifice something tonight at the altar of solar prominences.) Added one of the missing hosts as an ICMP node in SolarWinds with no other changes. (Did not try enabling VMware polling.) 34 minutes later it became part of "virtualization summary" and became a polled ESXi host. Adding two other…

Yes, verified the service account: full permissions, can see the hosts that SolarWinds doesn't pick up. The IPs doesn't overlap with other nodes in SolarWinds. (We have under 100 nodes so far, so it's easy to verify - yet I'll verify by doing a search in Database Manager.) Yes I can add the hosts as ICMP ones. Enabling…

* A couple of excellent SQL Shack articles explaining how to manually defragment the fragmented indices, as well as how to set up a "maintenance plan" in SQL Management Studio that would, say, defragment all indices in a specific database once a week that have >30% fragmentation: * How to identify and resolve SQL Server…

Same story with our several Brocade switches. Wonder if the error counts or discards are even in the MIB (I haven't tried browsing the MIB yet) - or if they are reported by the switch. We can get the switches to report things like this: Current Value: 0 Current Numeric Value: 0 Row ID: 1 Row Label: Unknown Row Status: 1…

Heard back from Support on this (case 00668144): We are writing to inform you that we are closing this case. Our Engineering team are currently unable to implement a fix for your issue at this time. You can check back on the status of SAM-12484 in the future to get a status update on when the fix will be available.

Would you mind posting the ticket number here? Thanks! 815825, maria.bungau‌. I must re-iterate that my issues are not with support but with Solarwinds' product development. Support - no matter how good - can only do so much about atrocious bugs, inadequate functionality and UI inconsistencies introduced in new versions or…

VolumePercentUsed: ${SQL: SELECT round(VolumePercentUsed,2) FROM [dbo].[Volumes] where volumeid=${VolumeId}}% Thanks Lada - yes, I am using this already - it was suggested earlier in the thread. Thank you for chiming in.

If your text is a copy/paste from the email received from SolarWinds support, that's terrible customer service, and worthy of escalation to an official complaint, IMHO. I freely paraphrased - that was not the response verbatim - would have used quotes otherwise. The response was perfectly polite - except ignoring many of…