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Hi parapiral‌, If your device is Cisco, can you try to check if it responds to the following CPU OIDs? CiscocpmCPUTotal1min1.3.6.1.4.1.9.9.109.1.1.1.1.4CiscocpmCPUTotal5min1.3.6.1.4.1.9.9.109.1.1.1.1.5CiscocpmCPUTotal1minRev1.3.6.1.4.1.9.9.109.1.1.1.1.7CiscocpmCPUTotal5MinRev1.3.6.1.4.1.9.9.109.1.1.1.1.8 This information…

Can you try to perform the following: 1. Close all Toolset Tools. 2. Rename the following to Launchpad.xml.old C:\ProgramData\Solarwinds\Toolset\ToolsetLaunchpad\Launchpad.xml 3. Try to open Launchpad by right clicking on the application and click "Run as Administrator"

This could be a license state issue. If you are running Windows 7 or later can you try right-click License Manager Tool and choose "Run as administrator". Do you get an error? To get more details, click view log and see at the bottom of the log a report saying “overall result:" is it a Success or a Failed?

It is NOT possible to install only some tools from ETS as it is compiled into one package only. Better try what bkyle suggested as a workaround.

By default, Service version is logged in using the "LocalSystem" account. This account is different to a user account you may be accessing the machine running Syslog with. It does not know about any mapped drives that are defined and are accessible by your user account. To fix the issue, you may try to consider the…

Hi matkenn, bkyle is right. You can use Device.CLI.Send commands activity and list the commands you wanted to send. Moreover, the Report.ARP table activity is also a great alternative. On a Cisco IOS device it uses a simple "Show IP ARP" command and builds a table of results over time. More on this activity here:…

Hi mojo.average, NTM can definitely help discovering your network devices (PC, Servers, IP Phones, Printers, Switches, Routers, etc.) and map their topology. Simply enable SNMP, WMI or VMware to your devices so that NTM can get enough information.

I have more than 300 devices without issues. Why you ask? Any errors?

Hi azevedo my guess is %Hostname is the culprit. This autosplit %Hostname variable will try to contact your DNS server or look for static cache entries, who knows the resolution might be incorrect hence creating an incorrect filename. To find out, can you try to replace %Hostname to %IPAdd4 and verify if the issue still…

Hi cateyes033, can you post a screenshot of the error that your are receiving?

Hi johnwigley‌, Try to look the docs at Kiwi Syslog Server, please take note that Regex will only work if you select the Filter Type: RegExp.

After upgrading Toolset, no data should be lost, but having a back up is always wise. Try to visit the following kb and see if it will help: SolarWinds Knowledge Base :: Moving or backing up SolarWinds Toolset

Hi robotfish1911 First off, SNMP Traps can be divided into SNMP Trap fields. You can enable/disable SNMP Trap Fields from (File -> Setup -> Inputs -> SNMP). Secondly, I don't see any email counters that identifies SNMP Trap fields by default. All email counters can be seen here. Hence, if you are going to email a SNMP Trap…

Normally, when commands are sent out, CatTools will wait for an echo of that command before proceeding. Some commands, however, will not produce an echo and so the activity will fail at this point. The %ctUM: EchoOff command will tell CatTools to send out any further commands in this activity without waiting for and echo.…

Hi powerzone3000, Can you try to restart Kiwi Syslog Service and see if it accepts the recent changes in the registry? Let me know.

Hi squinsey, Kiwi Syslog Server can awesomely filter SNMP trap. Then you can forward all the matched SNMP Trap messages to NPM server real-time, it can also spoof the packets to modify the original source of the message using the Action - "Forward to Another host". If you need further assistance creating filters, you may…

Hi parapiral, Toolset v11 now comes in 2 different installers: -Solarwinds-DesktopToolset-v11.exe: This is the version you are used to with the 32-bit Tools, compilation of 60+ tools. -SolarWinds-ToolsetOnTheWeb-v11.exe This is the new version that installs as an Orion module. As such, if you wish to add it as an extra tab…

Hi vobelic‌, Applications like NTM uses SNMP to poll LLDP information. Can you try to use SNMPWALK tool (\SolarWinds\Network Topology Mapper\SnmpWalk\SnmpWalk.exe) and try to manually download the LLDP information and see if has the same values with your show lldp neighbors command. The OIDs for LLDP are:…

Hi noiz, Normally, NTM can't discover nodes that doesn't respond to SNMP request. To check if your device responds to SNMP try this: 1. Click Help -> Support tools -> Grab SNMPWALK. 2. Put the IP address of the said router and the correct Community string. 3. Click Scan and make sure that you can download OID information.…

Do you got an error when clicking the Ping button? or just nothing is happeining?

Hi topgun232 You can try to perform the following steps and see if it helps: To: Export an NTM Map into Network Atlas: 1. Create a map in Network Topology Mapper. See Discovering Devices and Topologies for details on discovery and map creation. If you intend to keep your Network Atlas version of the NTM map updated, you…

Hi, Normally, we use License Manager Tool to park the license so we can use it on another server. However, License Manager starts supporting Kiwi on v9.3.3. You can verify it from Here. I guess your best bet is to contact Solarwinds Customer Service department and request them to manually reset the Kiwi License for you.…

This usually seems to happens after upgrade where the coordinates for the different panes gets corrupted and CatTools just gives you a blank screen. Restoring to default will restore the default coordinates. Thanks bkyle

Normally when commands are sent out, CatTools will wait for an echo of that command before proceeding. Some commands, however, will not produce an echo and so the Send CLI Command activity will fail at this point. Try to add %ctUM: EchoOff before your list of commands and see if it helps. More on this can be found here:…

Hi ericlog, since you have 443 enabled, deleting port 8088 registration should be OK to delete.

The Solarwinds License might get affected when renaming the server name. It is safer to to park the license first to avoid further problems. How Do I Use License Manager to park license? http://knowledgebase.solarwinds.com/kb/questions/1915/How+Do+I+Use+License+Manager%3F Hope it helps.

Hi merlin2049er, From Kiwi Syslog Server Console, you can configure the UDP port and interface IP address bindings by clicking File -> Setup -> Inputs -> UDP. Hope it helps.

1. Can you try to download the latest License Manager from here: http://solarwinds.s3.amazonaws.com/solarwinds/Release/LicenseManager/LicenseManager.zip NOTE: If on Windows Vista, 7 or later, please right-click the extracted executable and click “Run as administrator”. 2. Install the application and Run it. Do you get an…

Hello ericlog, You can install the latest version Kiwi Syslog Server (v9.4.1) on top of your existing installation. Configurations are preserved in the registry but having a backup is always wise. To back them up, simply click File -> Export Settings to INI file. P.S Make sure you have active license maintenance as the…

NTM maps credentials are saved PER user thus other users has no rights to read the map. All credentials are stored in per Windows user credential Vault, you can view it from Control Panel\All Control Panel Items\Credential Manager. To let other users view the map, you may try logging in using your windows account that can…