aLTeReGo ✭✭✭✭✭

I logged this issue internally under case SAM-2204. I would recommend providing this case to your support tech so they can tie the two together. Ben, please also open a case so we can track this appropriately and notify you when a fix becomes available.

The Additional Web server when dormant does not place any strain or load on the Orion database server. Users accessing the Additional Web Server place an amount of load on the database server equivalent to load that would be placed on the database server if they were accessing the Orion web interface from the primary…

Not within a Performance Counter or WMI monitor. That macro is only available in select component monitors such as the HTTP/HTTPS User Experience Monitors and various script component monitor types. (Windows Script, Linux/Unix, PowerShell, Nagios, etc.)

shuth wrote: Hi serena . Yes, the NPM+SAM bundle can work if you only want basic server monitoring (up/down, CPU/memory, disk) for a majority of your servers. However, that model goes out the window if you want Asset Inventory or want to monitor if a key service (1 component) is running on all your servers. In my mentioned…

One number I will share now is that the agent installer itself is a mere 16MB in size. It's been designed from the ground up to be very lightweight and efficient.

The case you referenced above (818943) was opened with our DPA (Database Performance Analyzer) support team who likely had no idea what to do with this case. I would recommend as chris.jones‌ suggests and open a new case if you are both able and willing to work through our support department with Microsoft to find a…

Fair enough. I'll capture this as a feature request. Is your use case centered around Citrix or Terminal Services?

dhinagar_j wrote: In our environment we have SAM agents( Agent initiated ) & these agents traffic are incoming requests to Orion platform, So definitely i need to have a solution (Default DNS update by HA or custom Load balance solution) to direct these traffic to active member, or does the agent have any intelligence to…

sreenathmp wrote: HI aLTeReGo Bit confused here, "So while you can monitor 6000 nodes and volumes, you can only monitor 2000 interfaces and 4000 components across any of those 6000 nodes". Did you mean for SAM node based licenses its still have limitations on the components monitored or based on the number of nodes…

If you need polling engies included for both NPM and SAM the I would recommend NAM. While Additional Polling Engines are not included with NPM, they are included with NAM.

Thanks dc_san. We really appreciate your contribution. I replied to your DM with some of our initial findings with the MIB walks you provided. Thanks again!

The Hardware Plugin is included as part of vCenter. It's disabled by default but is easily enabled through the vCenter UI.

We have not been able to duplicate this particular issue in our lab, and would very much like to work through these issues with folks if they will give us SNMP access to their devices. If you are experiencing these issues, and would be willing to assist us by giving us access, please send me an email. Hey Greg, I'm having…

Is the account you're using to query the users (see picture below) a domain admin?

By default, any Agents that are communicating with the Orion server should automatically upgrade themselves provided you haven't disabled that feature. For those agents which have lost connection with the Orion server, simply doing an in-place upgrade is usually enough. If you'd prefer, you can uninstall the old version…

colew wrote: So, moving forward, I believe I am going to request that all agents be stopped and set to disabled, upgrade the environment over to 12.2, and bring all modules up-to-date. At that point, I'll bring in a few more pollers, and package up the plugin files to push out to the systems prior to doing the agent…

Hmm.. You appear to be correct. This is obviously not how it was designed, nor the desired behavior. I, therefore, believe this is likely a bug. Especially since there is really no other way to include this value in an alert message using the field picker.

Alrighty. It's been a long road figuring out what the issue is but given the breadcrumb trails you provided I think I figure it out. I believe the reason you are receiving this error is that the "Queries" subview was deleted/removed from the view for some reason. We can provide you with a SQL query that will restore the…

The screenshot below is about as much proof as I can provide. If you'd like to try it out yourself in your own environment without upgrading your production instance, you can always download the latest evaluation from www.solarwinds.com and set it up on a seperate server.

We are having data problems with our san and I wondered how many other hosts are on the same controller the solarwinds database host is on? Also, what has been the max disk write bytes/sec for the logical drive of the data drive? I'm struggling a little to answer your question since I'm not sure I completely understand it.…

The macros available via Orion are either string or integer values which can contain characters that are illegal in XML. Below is a sampling of those characters. This is because these macros have been designed to be used primarily with email notifications, text files, event logs, syslog, traps, etc. not XML. XML requires…

Note I may have cheated just a little.

Honestly I'm at a loss. It may be permissions related, or an issue with WMI that requires rebuilding/repairing the WMI repository, or it could simple be resolved by a simple reboot of the IIS server. While it shouldn't in theory make a difference, have you tried installing the Agent and seeing if that produces different…

The "test" button is attempting to use WinRM to connect. If WinRM hasn't been configured on the remote host yet then there's really no way to validate the credentials as working. To configure WinRM you will need to click the "Configure Server" button.

SAM 6.2.4 should be available for download through your customer portal now.

dodo123 is correct. The 'Most Commonly Used' group by can be a very expensive query depending upon the number of items that could be returned. If the query never returns, please open a case with support so we can determine what exactly is going on. Simply removing this group by option from your selection though should make…

SInce the message field is optional, can you try removing it and seeing if that resolves the issue? Also, reviewing your script output again it doesn't appear as though you're properly exiting. You should have something to the effect of "exit(0)" as the last line so the script returns with an "Up" status. Another…

1. If you have a VM, what options do you then have? Hardware health is obviously not an option for a VM. Is that where vCenter and ESXi host monitoring comes in? Hardware Health information is available in SAM for the ESX/ESXi or Hyper-V hosts no differently than it is for Windows or Linux hosts. 2. If SAM for a reason…

Indeed 'SkipAsSource' can be used, but it can also be dangerous. If you do not remove the 'SkipAsSource' when the server is no longer the 'active' member, the server will no longer have any ability to send traffic, since the only IP remaining cannot be used to source traffic.

Yes, the steps you outlined above are viable. I'm not sure there's any benefit to taking the IP address of the old server unless you have access control lists of firewall policies linked to that IP. If so, then you're on the right path.