aLTeReGo ✭✭✭✭✭

Actually the default windows settings should be sufficient for SeUM since all processes are executed in the background. This windows setting define preference for the foreground desktop vs background applications based on window focus of the consoled user. As for system cache vs applications, this is somewhat debatable. If…

Please open the application and ensure the "Count statistic as difference" option is checked. There was an issue with an earlier version of this template where this setting was incorrectly left unchecked. It has been corrected in the latest version available through the Content Exchange. You can however set this option…

based on the screenshot provided it looks like you're having a problem connecting to that host using WMI, which is the primary fetching method for services and Windows Event Logs. You can change the fetching method for these components from WMI to RPC by expanding each component and selecting "RPC" from the "Fetching…

Index fragmentation is probably one of the most common, easily avoidable, performance problem SQL DBAs face. A good maintenance plan scheduled nightly, weekly, or even monthly (depending on database activity) is sufficient to ensuring your databases are performing optimally. What type of storage your database files are on…

APC MIBs mostly, but Checkpoint Firewall-1 MIBs would also be very welcome.

I haven't seen multiple instances of SNMP.exe process running. It may be related to traps or a 3rd party Windows SNMP extension. If you view the "command line" option in Task Manager are they both running from the same location? You might want to look at this using Micorosoft's Process Explorer utility. 

This is already possible today in NPM 12.2 using PerfStack. PerfStack 2.0 - Real-Time Polling

Is there a way we can monitor if the server stops accepting citrix connections? You can try creating a TCP Port monitor to monitor the ICA port on your Citrix server. That would be TCP port 1494. Is there a way we can restart this connection once an alert has been triggered. You can create an alert that restarts critical…

I believe what you are looking for is currently an outstanding feature request referenced at the link below.

SAM 5.2 supports assigning applications to nodes via the Orion SDK/API. This should allow you to use PowerShell or your scripting language of choice to assign these applications template to your nodes programmatically.

This is not possible today, but their is an open feature request where members of the community can vote on this feature.

Do any WMI monitors work against these servers? This could be a permissions issue or a problem with WMI on those hosts. Have you tried opening the Windows Service Control Manager from the Node Details view of these hosts? Does that work?

EventID 15004 is generated by the Hub Transport service so I don't believe it is included as part of AppInsight for Exchange that is focused primarily on the mailbox role. You can however create a monitor of your own to alert you when/if such an event is generated. Simply add a Windows Event Log Monitor to an Application…

The most common issue user have with this component monitor type is that The target LDAP server IP address and name must be successfully DNS resolved from the SolarWinds server. Have you verified you are able to successfully resolve both the name (forward zone) and IP address (reverse zone) of the target LDAP server from…

Vista Server AKA Longhorn AKA Windows Server 2007 is still in beta and not officially released yet How can you expect SolarWinds to provide compatibility testing and support for an operating system that is still in development?

Orion does not currently provide a macro for including dynamic warning and critical thresholds for volumes in alert message notifications.

You can add essentially whatever information you desire to a report within the report writer and export that date to Excel, CSV, PDF, etc.

stephen.black, what version of Exchange are you running?

Orion Platform 2018.4 Hotfix 2 is now available for download through your customer portal. It includes fixes which address the memory leak in the Agent Cortex plugin.

If you haven't opened a case with support yet, please do so immediately. We will need a memory dump of the 'SolarWinds.ServiceHost.Process' when it's consuming 500MB of RAM or more to determine root the cause of this memory leak.

This is certainly odd behavior and my apologies ahead of time if these questions have already been asked and answered previously with support. * Do you have any reports scheduled to run off-hours? If so, does the behavior improve when/if you disable those reports from running? * Is antivirus installed and running on the…

Groups were not designed with node organization in mind, but rather for dynamic grouping with dependencies for alerting and reporting purposes. What I believe you're looking for are custom properties, which are intended primarily for organization and access restriction/view limitations. Custom properties are available when…

This is going to be a little tricky to troubleshoot via Thwack so I recommend opening a case with support. Before doing so however I would recommend opening PerfMon.exe on the local Exchange server and verify you are able to find the non-working counters listed above and that they return statistics. These metrics appear to…

Can you explain what you mean exactly by "un-cached webpage"? SAM's HTTP/HTTPS User Experience Monitors don't cache content, so I guess you could say that this is "un-cached"? 

Does the script run correctly on the Orion server outside of SAM? E.G. Run from the command line using cscript?

The HTTP User Experience Monitor does not support JavaScript so there could be something going on with the page you're not seeing with a JavaScript capable browser. Try disabling JavaScript in your Web Browser and see how the site/page behaves. I'd also recommend you download our Synthetic End User Monitor which was…

Once a component monitor is deleted there's no way to re-inherit this component from the template. Your only option at this point is to remove the template from the node and re-assign it, or manually recreating the component again for that node. Please note that components created manually on a node will have no…

The "Count statistic as difference" option has been added to the SNMP Component monitor type in the latest SAM 5.2 beta . If you're an existing APM/SAM customer under active maintenance you can sign-up here to participate in the beta. We'd love to get your feedback on this feature. To learn more about what's new in the SAM…

In order to create the alert pictured in your screenshot you would've had to change the property type from "Group" to "Node". Mixing property types within a single alert is not supported in the Advanced Alert and will not work. To accomplish what you're trying to do I would recommend using Custom Properties instead of…

There are many different ways to create and configure such an alert. It's all dependant upon what type of information is being collected and what you want to alert upon. E.G.Are you wanting to alert based on service or user experience monitors? Alerts for these are typically availability (up/down) related. Or are these…