aLTeReGo ✭✭✭✭✭

We handled the problem by configuring a site-to-site VPN with the edge devices doing NAT. This allowed us to break the NAT and poll the devices behind the NAT directly. It's worked very well for us.

SolarWinds Server & Application Monitor (SAM) is primarily used for monitoring the performance, health and availability of commercial and opensource applications, in addition to custom application monitoring. SAM also monitors physical and virtual server health and performance. From things like CPU/Memory, disk volume…

From your script I can see that you're accessing files on a remote network share. All vbscript is executed in the context of the local system account which has no permissions to access remote network file shares. You'll likely need to use PowerShell which natively allows for impersonation or add your own impersonation…

Sheppy, have you tried this similar configuration with the SeUM 2.0 beta? There have been some improvements made to the player in the beta and we'd love your feedback on whether or not you experience similar issues with it. 

Is this the process or service component monitors or the server CPU radial gauges and historical charts you're questioning? If we're talking about the process/service component monitors, is perfmon reporting different results than APM?

Thanks for the feed back byrona. We'll definitely consider this for a future release of SEUM. I'd still love to hear from others who'd like to see account limitations for SEUM so if this is an important feature for you too please chime in and let us know what your use case is so we can better understand your specific…

AppInsight for SQL in SAM 6.0 will provide you with this level of visibility for any SQL Database, including Orion.

Have you tried using the following application template? Log Parser (Perl)

Did you try that WMI query using wbemtest remotely from the Orion server? I believe that query only works locally on the server when that UNC path is being used as a mapped drive in the same user context that established the mount. I could however be mistaken. If this is a 64bit counter have you tried changing the polling…

Both SAM and WPM can be installed standalone/separate from NPM, though if you install them on a different server than your existing NPM instance you will need to use a different database. This will mean starting anew. Also, when it's time to migrate NPM over to this new SAM/WPM server, none of previous installs…

Templates tagged "Popular" are selected by default. You can add this tag to any template you like, and remove it from those you do not want by opening the template itself and updating the "Tags" field accordingly.

Goldtipu is somewhat correct. When you click "poll now" this reschedules the job to run "now" in the job scheduler. If the job scheduler is already backed up the job may not execute immediately but it should execute sooner than waiting for the next poll. Also understand that depending on how many components are in a given…

This Java Server runs on Websphere Application Server 6.1 and I need to monitor the Java Virtual Machine's virtual memory. Thanks. This can be done using SNMP or JMX. Our Java Application Server (SNMP) application template includes this information out of the box. Alternatively you can monitor this information using…

The CIM protocol uses TCP Port 5989 as outlined in the Administrators Guide below. By default only members of the "root" user group have access to query CIM. http://www.solarwinds.com/NetPerfMon/SolarWinds/SAMESXHWTroubleshooting.htm Fun with ESX and CIM permissions…

The HTTP and HTTPS User Experience Monitors support the following additional macros in SAM 5.2 and greater. ${Node.SysName} ${Node.Caption} ${Node.DNS} ${Node.ID}

The easiest/simplest way to collect this statistic would be to use the Linux/Unix Script Monitor instead of populating SNMP. This way you don't need to write a custom MIB module for NetSNMP.

In your example above the user must have access to the administrative share e$ and a minimum of read level access to both the DataMart and SSIS_LOGS directories. The easiest way to test your permissions is to log into your Orion server (or other workstation) using the same user account you've defined the permissions for…

What is the error you receive when trying to activate the license?

This doesn't appear to be a bug but more a feature limitation. I set this up in my lab and sure enough it doesn't work. The "why" however is not as cut and dry as support may have lead you to believe. While you can certainly configure a working advanced alert that contains multiple matching criteria such as "high CPU load…

SolarWinds Knowledge Base :: Client Certificate support for SEUM

Additional Pollers aren't really product specific. Your only real option is to uninstall NPM from the primary and upgrade SAM directly to v5.2. You'll also need to upgrade your additional pollers as well to ensure they're running the same version of Orion Core as the Primary Orion server.

You can try the following example alert trigger.

Based on the screenshot it appears to be a configuration issue. Most likely on the RADIUS server. You'll need to ensure that the Orion server itself is added as a valid RADIUS client configured to use PAP authentication. The shared secret must also be configured properly within the RADIUS User Experience Monitor to match…

Have you installed SP2 for 8.5.1?

My recommendation would be to upgrade to SAM 6.0.2 and NPM 10.6.1. The upgrade process should replace any corrupted files or configuration settings that might be causing this issue. If for some reason that does not resolve the issue, please open a case with support so we can troubleshoot this issue further.

Thank you for your feedback. As tdanner stated above, it's not currently possible to assign application templates programmatically to nodes via the SDK API. We're tracking this feature request internally as FB89029.

If you're going to be doing maintenance I would recommend unmanaging the node or application to disable alerts. This can be done through the web interface and will not impact uptime statistics while the node or application is unmanaged.

Have you tried restarting the Orion services? I would also suggest double checking your database to ensure it's not full. If the database isn't full and restarting the Orion services does not resolve the issue I suggest opening a case with support so we can look through your diagnostics to determine the cause.

Your view is filtered only to alerts that are actively triggered. To see the full list of all configured alerts go to [Settings -> Manage Alerts].

Honestly the best possible solution would be to use our free Log Forwarder for Windows to forward all events to Orion. You can then chose to alert on your Windows Event Logs from within the Syslog Alert Engine. Optionally you could also use the Windows Event Log Monitor in SAM to bubble up just those events you're…