aLTeReGo ✭✭✭✭✭

The built in warning and critical thresholds in APM are based on the statistic returned from the counter. If the statistic collected is the number "10", what ten means is dependent upon the counter being monitored. In your case this may be 10 milliseconds. As for the Exchange 2010 Mailbox Role Counters template, this…

Some information will be retained when you convert the node from SNMP to Agent, such as availability, response time history, CPU and memory. Items that won't be retained will be interface and volume metrics. All historical SAM application monitoring data should also be retained.

To delete an application template entirely go to [Settings -> SAM Settings -> Manage Templates] and select the template you'd like to delete and click the delete button. This will permanently delete this application template from SAM entirely. If you're simply trying to remove an application template from a node click on…

Does there happen to be a difference in polling method for these nodes?

You can include whatever elements/components you wish into the availability calculations by creating a "Group" for all the different types of components you'd like the availability calculated upon.

Can I recommend instead that you use the Real-Time Event Log Viewer, find the event you wish the be alerted to and click "Start Monitoring"? This will create and configure the Windows Event Log Monitor for you.

I just installed SP1 and now my NPM service won't start. The event viewer has the following error NetPerfMon Service Error: Engine Initialization Error: Detailed Error: No Software License Key Installed for Orion NPM v9 SL2000 Error: Orion8NetPerfMon-101

I need to know why the developers use exclusively in some templates, for example: Exchange Server 2000 and 2003 Template the RPC option instead of WMI : The reason has been primarily customer demand. RPC is generally more reliable, lighter weight (less overheard, thus faster), and firewall friendly. There are distinct…

Disk I/O is available for volumes monitored on Windows hosts managed via WMI. Disk I/O metrics aren't available via SNMP. SAM 6.0 also includes disk I/O information to processes and services monitored via WMI.

I would recommend upgrading to SAM at your earliest convenience. SAM 5.5 is the current release and SAM 6.0 is already in beta, so APM 4.2 is actually fairly old at this point. To the heart of your question though, have you tried using the following application templates for monitoring MSMQ? They're included in SAM 5.5 so…

This looks to be memory leak. The most probable source based upon your list above is AppInsight for IIS. I would recommend removing AppInsight for IIS from the node, then restart the agent service. Once complete, monitor the memory usage of the SWJobEngineWorker2x64.exe process for a short time to see if it climbs to an…

If you plan to have one Event Log component monitor polling every minute then I see no problem. If however you plan to run thousands of Windows Event log monitors at a polling frequency of one minute, then that is likely to cause some issues. Especially given the overburdened state of your database server.

Absolutely! You can mix and match agent based and agentless polling across your environment. You can even do so for applications on the same node, polling some application information via the agent, and other information agentlessly. This can be handy when you're trying to monitor HTTP/HTTPS/etc. User Experience response…

Agreed.. I would love to see some examples of someone using advanced conditioning. It seems pretty powerful, but I can't grasp the concept without some examples.

SAM applications that are tied to nodes use implicit dependencies, meaning that when node "X" goes "down" and application "Y" being monitor on that node is also "down" the application will go into an "Unreachable" state. This reduces the number of alerts you'll receive so you can focus on the root cause. However, If the…

SNMP does work across NAT. In the example below no configuration changes are necessary for "NAT Firewall #1" to Poll anything that's directly accessible beyond it. However, since there is no route between 10.1.1.10 and 192.168.0.15 without going through another hide NAT firewall (NAT Firewall #2) a Port Address Translation…

In the documentation, it's recommended to have IIS V6. I want to know if Orion NPM cannot work with a WAMP server, which is more secure than Internet Information Services/Server (IIS). NPM Requires IIS because of it's heavy dependency on .NET framework, ASP.NET and other Microsoft proprietary technologies. There really is…

You simply need access permissions to run the queries as defined within the template. These can be granted individually to the table such as "pg_stat_database". Typically a superuser account is required as it's the only out of the box role in PostgreSQL that has sufficient permissions by default. You will need to update…

Why not wait until the next polling interval and use the count statistic as difference operator in the component monitor?

I believe this may have been posted to the wrong forum. This forum is for posted related to SolarWinds Server & Application Monitor. It sounds like you are looking for the Dameware Remote Support forum.

If you stop the SeUM player services you can safely delete this file. It will be recreated once the services are restarted.

Have you tried using AppInsight for Exchange? * AppInsight for Exchange * Adding AppInsight for Exchange to a Node

SEUM was renamed WPM (Web Performance Monitor) with the 2.0 release. That may explain the reference you cited. Provided you can format the resulting output of the Selenium results to adhear to SAM's script monitor requirements then you should be able to bring this information into SAM.

This means you've assigned more applications to be monitored than you have Component Monitor licenses for. You can view your license status under [Settings -> SAM Settings -> SAM License Summary]

Have you tried using the following application template? TCP Connection State (Windows)

It sounds as though the Configuration Wizard did not finish successfully. I would recommend re-running the Configuration Wizard [Start -> Programs -> SolarWinds Orion -> Configuration Wizard]. Select all three options (Website, Database, and Services) and run through the entire Configuration Wizard process. If there are…

Based on the screenshot it appears WMI is working but RPC is failing. The reason why is unclear because SAM is unable to connect. The most likely reason is that the Remote Registry Service is stopped, disabled, or in need of a restart. I would recommend checking there first by enabling, starting, or restarting the Remote…

We included native out-of-the-box support for monitoring the hardware health of IBM's MegaRAID controllers, and the storage devices attached to them in the latest SAM 5.2 beta. If you're an existing APM/SAM customer under active maintenance you can sign-up here to participate in the beta. We'd love to get your feedback on…

We do hope to include support for IBM's MegaRAID controllers. Unfortunately when we asked the community for MIB walks from their Dell, HP, and IBM servers back in November none of the MIB walks provided included IBM MegaRAID controllers. Since releasing SAM 5.0 a couple of weeks ago we've already received a few requests…

SAM 6.3 (Currently in beta) allows for automatic template assignment to dynamic groups. This should help with ensuring that nodes have the appropriate templates assigned to them as the are brought online.