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The Windows DHCP Server (WMI) uses a combination of RPC (Windows Performance Counters) and WMI (for Windows Event Log Monitors). Are all these components besides the DHCP User Experience Monitor showing this same error? On the surface it appears to be a credential/permissions issue, though it could also be a firewall or…

A group can contain any combination of nodes, volumes, applications, etc and the group icon status shows the combined health status of all items contained in the group. Nodes, groups, applications, etc.can also be placed onto the Network Atlas map individually to show the status of just that specific object. In your…

This may occur in instances where Java is in use at the time of patching and needs the system to reboot to unlock necessary files that need updating. Windows Online Installation and Java Update FAQ

This can be done a variety of ways using the Advanced Alert Manager Trigger Actions. You can use Windows native "shutdown.exe", you can use a 3rd party reboot tool like PsShutdown.exe, or you can use vbscript within the Advanced Alert Manager to perform the same function

Sounds like you're experiencing the problem outlined in the following KB articles. I recommend following the solution outlined in those KB articles to resolve the issue. * SolarWinds Knowledge Base :: SNMP Process monitors sometimes cause false alerts (process reported as Down when it is not… * SolarWinds Knowledge Base ::…

For some reason SAM is having difficulty connecting to the remote host via WMI. This could be an environmental issue. Without looking through debug diagnostics it's just speculation. Have you tried changing the fetching method from WMI to RPC to see if that improves the reliability of this component monitor?

Global instances can be monitored in APM. What I believe your problem might be is the instance name is "_Global_" not "Global_" as you have it written above.

Is there or will there be a plan for a solution sizing tool? During the web presentation they quoted "several hundred" transactions. We will need to plan for at least 80k transaction monitors and very likely more than that very, very soon. In planning our infrastructure we will need to know ahead of time how large an…

You can do either of the following. * Delete the Default Web Site in the IIS Manager on the monitored server. Since you're not using it anyway as you've stated, there is no harm in doing so. This will remove it from appearing in AppInsight for IIS. * Unmanage the Site in AppInsight for IIS. This will essentially allow you…

In situations such as what you describe, it's not at all uncommon for users to place a proxy in the DMZ which Agents connect to from the cloud. The proxy provides an additional layer of protection, providing authentication and preventing the internet from having direct contact with the Orion server itself. I've personally…

Is the SQL server being monitored using SQL credentials or Windows credentials? The metrics included in your screenshot are not available via SQL directly, and must be gathered from the operating system itself. This is determined when AppInsight for SQL is first applied to the node. You will likely need to remove and…

Does the device you're attempting to unmanage happen to be a NetFlow source? Also, have you ensured that the system clock on the Orion server is in sync with the system clock on the MSSQL server?

Please ensure you are using the absolute latest version of this application template, which can be download from the Content Exchange here on Thwack at the link below. * It's very possible you could be running an older version of this template. I recommend deleting the template from SAM, then downloading the latest version.

From the "admin" screen, add the "User Defined Links" resource to the "Node Details" view. Then customize the resource by adding a new SSH URL (SSH2:// for SSHv2 and SSH1:// for SSHv1) Lastly, open SecureCRT and make sure you have browser integration enabled. That should get you started

It's theoretically possible to do through the database. Note there are several different tables so this is hardly a simply copy/paste job, but with enough SQL knowledge it should be possible to move or copy the data. I recommend experimenting in a lab environment before trying anything like this in your production…

This is definitely a job for SEUM. Contact your Solarwinds sales rep or email sales@solarwinds.com to get a pre-release copy of SEUM you can try. SEUM should be able to handle this easily.

Hardware health is polled at the same rate as node statistic collection, which by default is every 10 minutes. Decreasing your polling rate by doubling the polling interval value to 20 minutes for nodes that are collecting hardware health will half that number to 15.5. The same would be true if you disabled hardware health…

Alerts are based upon warning and critical thresholds defined within the application template, either those defined by default or by you. The alert notification is controlled by the component status when a threshold has been exceeded. The default out-of-the-box alert "Alert me when a component goes into warning or critical…

On the surface it appears there is a problem obtaining group membership. I would recommend looking at the Windows users and groups defined in Orion and determine if any of these no longer exist in Active Directory. I would also look at the groups in Active Directory and see if any group members appear only a a SID…

You can use the ${APM:ComponentDetailsURL} macro in the alert notification email body. This will be replaced with the URL of the component that triggered the alert when the notification is sent.

What you are describing could be accomplished using Groups.

I should point out that the issue with website timeouts that I'm having is not with all nodes or volumes, but the nodes & volumes that don't work are very consistent. The strange thing is the web interface seems pretty peppy, I just can't get to some pages for seemingly no reason at all. The website error is fairly generic…

The property names themselves yes, but not their individual values I'm afraid.

There is an Active Directory Administrative Template which can be used to define this setting and more via Group Policy. It's available at the link below. Orion Agent Active Directory Group Policy Administrative Template Alternatively within the web interface you can change which polling engine the agent communicates with…

The ${StatusOrErrorDescription} macro would contain the most detailed level of information available, but I'm afraid what it contains will likely be the same or similar to what you're already seeing the Web Interface. Have you looked through the Debug Logs for this component monitor and found a more useful error message…

You can exclude the TemplateID as part of the Alert Trigger Condition to prevent AppInsight for SQL from alerting.

This might seem like a lame way of doing it but it works.. I created a new file in "c:\inetpub\solarwinds" called "redirect.asp" page. This is the code in the "redirect.asp" file.<% Response.redirect "http://(your servername or IP address)/NetPerfMon/default.asp" %> Then I modified the IIS site properties for "SolarWinds…

Ditto..

Using the Kemp Technologies Load Master MIBs you can define your own Application Template using SAM's SNMP Monitor or NPM's Universal Device Pollers for monitoring these devices.

There has been no change in status polling. ICMP is still required for status (up/down) as well as response time/latency measurements. If you need to monitor a node that does not accept ICMP Echo Request packets you can add these nodes as external nodes and still monitor them using APM component monitors (minus SNMP…