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Are there any errors in your log file (C:\Documents and Settings\All Users\Application Data\SolarWinds\Orion\APM.BusinessLayer.log)? There are errors, but I'm not really sure what they mean. Take a look (see attached)

Yes, this issue was resolved in Orion Platform 2017.3, included with NPM 12.2.

The following Technet article provides some suggestions for resolving this issue. * Event ID 2006 — Network Performance Counter Availability

Component Statistic is not currently a tooltip macro that can be used in Network Atlas. Below is a list of all application macros that are valid in Network Atlas. Application Atlas Macro Tooltips Component Atlas Tooltip Macros

This error means that the device you are trying to monitor doesn't providie the necessary wireless information needed via SNMP.

As chad.every​ stated above, there is no Universal Device Poller format which will convert an integer into a friendly formatted string, such as "1h 21min 34sec". The best you could do is transform the results from seconds into minutes.

Matt Osmond, I don't care to speculate on GA dates for a product release that is currently in beta. I will break the news here for the first time ever, that the team is gearing up for the release candidate now. That means that within a few weeks (give or take) the SAM 6.2 release candidate should be available for download.…

This error is generated by the Windows Operating System itself whenever a WMI query is made to a remote system which times out. If you have WMI managed nodes that are down or applications which use WMI components that are down then it would not be unusual to see these types of Events in your Event Log on the Orion server.

SAM 6.2 (currently in beta) provides the ability to disable the SQL Agent Job info component monitor in AppInsight for SQL.

tomasv is correct. You can unmanage the nodes to stop monitoring them, but they will continue to consume a node license until they are deleted from the system.

You may also find the following KB article helpful. * SolarWinds Knowledge Base :: Disabling hardware health monitoring manually.

This is an odd issue. Can you try re-saving the report in Report Writer with a different name, re-verify the newly saved report runs in report writer, then try running that same new report through the web interface? If that still doesn't work please open a case with support referencing this thread and post your case number…

SAM 6.2 (currently in beta) allows you to monitor processes and services when they are running, and have them go into a neutral "Not Running" state when they're not. This prevents alerts from triggering and red appearing on your dashboards for processes and services that run only as-needed, while still allowing you to…

The Windows Server 2008-2012 Domain Controller Security template is comprised of two PowerShell component monitors and several Windows Event Log Monitors. Can you try either disabling just the PowerShell component monitors, or changing the polling method of the Windows Event Log Monitors from WMI to RPC, and report back if…

You can alert based on the interface being in an unknown state. This will trigger whenever SNMP doesn't respond.

I believe this issue is covered in the following threads. * Microsoft Windows Server 2008 Failover Cluster, Resource Failure count * How to clear an alarm on a SQL HA Cluster Component Monitor? * Reset Hyper-V Failed Resource Performance counter.

If you are running SAM 6.1 or later the issue may be related to an issue identified in an earlier version of SAM that is outlined in the KB below, including the resolution. * SolarWinds Knowledge Base :: SAM maintenance overdue notification in UI reporting issue with component status details

This can also occur when the volume where the TempDB is stored does not have enough space. It can be tricky to catch since it can grow by several gigabytes only when maintenance runs. So it can look fine normally.but when database maintenance runs it consumes all the space on the drive then database maintenance fails and…

AndyCoates is correct. When you look at the test alert page you'll notice there's no method of selecting an application or component monitor so the exact text you receive from the alert may not be applicable to the application you're testing. Your logic looks sound though, and I don't foresee any issues with the…

The following KBs should help get you started * Create a new user with a customized view and menu bar in NPM - SolarWinds Worldwide, LLC. Help and Support * Create a custom menu bar to show a specific URL - SolarWinds Worldwide, LLC. Help and Support

This issue was resolved in Orion Platform 2017.3 Hotfix 2. What version are you currently running?

The following blog post should help get you pointed in the right direction. Server & Application Monitor 6.1 Release Candidate

SolarWinds Server & Application Monitor can no doubt help you monitor for these conditions. The following component monitor types will likely help get you started. * Process Monitor - SNMP * Linux/Unix Script Monitor

The script (a single component monitor) would get the size of the file during the first poll, and each subsequent poll thereafter should calculate the difference from the previous poll as the returned statistic for this component monitor. No changes are needed in your script. Your script simply continues to get the size of…

The count statistic as difference will take the previous value and compare that to the current value. You can then define you thresholds around that. For Example if the previous poll returned the number 5001 and the current poll collects 6489 the value represented is 1488. That's the difference between the two numbers. You…

CourtesyIT​, Click 'Edit Thresholds' in the top right of the Database Details view.

In your scenario it looks like you are running custom Windows Script Monitors using vbscript that are unable to reach the endpoint for some reason. If that's the case, I would suggest using the agent instead to run those vbscripts locally on the endpoint being monitored.

ROPs are simply lower cost limited Polling Engines. Think of APEs as beng the 'unlimited' edition, and ROPs being limied in the number of things that can be polled. You should talk to your sales rep for details on pricing, but as for deployment ROPs are identical in every respect to Additional Polling Engines.

The statistic value is nicely graphed by APM but I'm returning information in the Message that would be really helpful in diagnosing problems, yet the only time I've ever seen the Message text appear anywhere in Orion is when a component is currently down. Once the component is back up, the message appears to be gone for…

Have you configured the resource (click 'edit' from the top right of the resource)? Also, what component types are included in your monitored application?