aLTeReGo ✭✭✭✭✭

Let's try these... https://support.solarwinds.com/SuccessCenter/s/article/Reboot-pending-for-servers-with-deployed-agents-when-upgrading https://support.solarwinds.com/SuccessCenter/s/article/Windows-Server-reboot-pending-after-installed-updates

The following KB article may also prove useful. * SolarWinds Knowledge Base :: AppInsight for Exchange: Missing performance counter.

Based on the screenshot provided, SAM is monitoring all four instances of jstart.exe. That does not mean that if one of these processes fails (leaving 3 behind still running) that you will receive an alert automatically. For that additional configuration is necessary. By default SAM will monitor all instances of the…

An SNMP-GET says get this exact specific OID. There are some issues with that when there are variable enumerations which can be unique per-instance. E.G. 1.3.6.1.4.1.9.9.156.1.1.2.1.5.0 is a specific OID, but this may be a branch OID which requires you to go one level deeper. That next level could be a varaible, such as a…

What method did you use to valiate this? Also, what is the latecey between these machines and main poller?

Please capture a memory dump from that process and open a support case so we can investigate what's causing such high memory utilization.

A fix for those running on 2018.2 is available by opening a case with support.

Due to limitations in the Advanced Alert Manager, custom properties for applications are not available in the macro picklist. You can still however add these to your trigger action notifications using the following SQL macro format. * ${SQL:Select CustomPropertyName FROM APM_ApplicationCustomProperties WHERE ApplicationID…

It would be nice to know all of these things up front. Having installed NPM probably 200 times now, I can probably say with absolute certainty that if you required NTFS permission changes to make the product run properly, then your NTFS permissions are not the default NTFS permissions that come with Windows. Now it would…

We have a buddy drop is available for this issue. cpeheotel​ and bourlis​ I have notified your support engineer and provided them access to the fix. They should be notifying you shortly with a link to download the file. Please update this thread if it does address your issue.

Do you have a ServeRAID or MegaRAID adapter installed in the server? The storage related information is populated to SNMP not by the IBM Director Agent, rather through the ServeRAID or MegaRAID software installed on the server, depending on which card is installed. If the information is not appearing in SAM's Hardware…

cpeheotel, please also open a support case if you are seeing this same issue. It's usually helps when multiple customers report the same issue as it helps us to identify common threads. Obviously this isn't happening for all customers, nor are we able to reproduce it internally. So we need to find out what's in common…

SAM 6.0 includes the same Web Based Report Writer as NPM 10.6.

Is it possible that these objects were unmanaged using the Scheduled Unmanage Utility or via SWIS using the Orion SDK?

I'm monitoring a number of Windows 2012 servers in my lab without issue, and without any unusual steps required on the server to get WMI working. Are you able to browse for Services on this node using "Browse For Component Monitors under [Settings -> SAM Settings[? Have you tried using wbemtest.exe on the Orion server to…

Out of curiosity how would you expect this to function? If the group is dynamic would you want only the nodes that are currently in the group to have the application template applied, or would you need the template applied and removed automatically as nodes are added and removed from the group dynamically?

In the scenario you describe above reducing the number of Threads is likely to cause transactions to be delayed in their playback. This may reduce resource overhead because fewer jobs are able to run, but this is because you'll have created an artificial bottleneck in the number of simultaneous transactions that can be…

I can confirm that I'm seeing this as well. My use of APM is a little heavier than ggrapple's as I have 30 application profiles spread across 60 nodes.

It seems you are correct. This step does appear to be missing in the manual configuration steps outlined in the SAM Administrators Guide. Bronx is working on adding this now. Thank you for bringing this to our attention.

SInce running the 'fixit' tool have you generated a new MST? If the certificate is included in the MST so if it has changed you will need to generate a new MST.

I've collected this as a feature request.

That will depend upon the process. I would consider using Sustained Thresholds for Disk I/O or CPU depending upon which the process uses more of when it's really working. This should help you weed out false positives.

You can simply remove the thresholds from the database file and transaction log directory monitors. This will prevent them from going into a warning or critical state without effecting your other mailbox databases. I can only assume the Database Copies is reporting being in a critical state because this server is…

It would seem that for whatever reason SAM is having difficulty querying the host via WMI. Have you tried changing the polling method for this host to use the Agent instead? Simply edit the node and change the polling method from SNMP or WMI to Agent and give that a go.

Not at this time, though this is something we are considering for a future release. You can also post this as a feature request here and allow other members of the community to vote on this idea.

Baseline information is calculated on-demand. As such it cannot be reported upon or exported since it does not reside within the database.

The AppStack Environment view shows only volumes associated with servers and hosts. It does not show volumes associated with network devices such as routers and switches. This is the most likely reason for the discrepancy.

Unfortunately there's really no way of getting around needing to modify the database itself -> Enable SSL or https for the Orion Web Console - SolarWinds Worldwide, LLC. Help and Support

Alerts are different than statuses within the Orion web interface. By default all alerts could be delayed by as little as one minute, but could also be further delayed based on a variety of other timing options in the Advanced Alert Manager. Some examples of these delays are the General "Check this Alert Every" (1 minute…

It sounds like you may have entered the raw directory path instead of the UNC path. The Path should be something akin to "\\{$IP}\E$\mydirectory\path"