Yann ✭✭✭✭✭

Hi, You should RDP the SQL Server and launch the Performance console. Start > perfmon + ok. Check the Avg. Disk Queue Length. If the average value is constantly high, you might want to check what type of Disk Arrays you have setup on your SQL Server. "RAID 10 provides the highest read-and-write performance of any one of…

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Hi, Your issue is probably that the Product Serial Number has changed after re-installing NTA. You will have to open a support ticket and select "customer service" for the "SolarWinds application" field. Specify the name of the computer for which you generated the license as well as the product and you should receive an…

Hi, From Caroline: Slow Web Console Performance The Web console can be affected by the performance of IIS and the performance of the database. The simplest method to determine where the issue might be is to load up to Login page. The login page itself doesn't query the database until the user has entered the credentials…

Hi, but some devices are not identified (( F5 products )) You might want to post information about that device in this thread: Tell us your "Unknown" devices! and utilization shows 100% most of the time on SolarWinds... To troubleshoot this, You should run a network trace and poll manually the "CPU Load and Memory Use" in…

Hi Riyaz, 1) Backup your database Start > All Programs > Solarwinds Orion > Database Utilities > Database Manager 2) Backup your custom Reports and Maps \Program Files\Solarwinds\Orion\Reports \Program Files\Solarwinds\Orion\Maps 3) Stopped the Orion services Start > All Programs > Solarwinds Orion > Advanced Features >…

Hi, You might want to create a new custom view in the webconsole whichs shows the bandwidth graps for all the interfaces of a specific switch. Here is a thread that should help you: Showing Graph from different nodes You will have to adapt it to show Graphs from different interfaces (instead of nodes). HTH, Yann

Hi, How often do you need to generate a such report? If once a day, do you need to see the values for each hour per example or only one averaged value for the day? How do classify a site in your Network based on your topology? The report writer allows you to generate such information on a regular basis when coupled with…

Hi, If you create an Event Log type report using Report Writer. Start > All Programs > Solarwinds Orion > Alerting, Reporting and Mapping > Report Writer File > New Report Select Event Log and Click on Ok. Specify the Fields you wish to appear in your report in the "Select Fields" tab. Select the Filter Results tab and…

Hi, It is possible to use a variable in the URL to avoid creating one alert per node. the following thread gives you further details: Apply the same method for the NodeDetails view or a single graph. HTH, Yann

Hi, On which page/view do you get this error? Which resources are supposed to be displayed in the view? If you run a report on the Nodes and check the DNS field of the Nodes table, are they all resolved? Thanks, Yann

The Network Discovery Utility does not actually support SNMPv3. So you cannot use any SNMPv3 parameters in the seed file. You will have to add manually all your SNMPv3 nodes. Sorry for the bad news. I do not know when this feature will be added to the utility. R, Yann

Hi rajackson, The SMTP server hostname/ip address is stored in the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\SolarWinds.net\SolarWinds 2002\EMail\Gateway Orion does not keep the port number and the credentials. You can set the Hostname/IP address of your SMTP server by using the SWEmailNotify utility…

Hi, This doc should help you, it covers the Cisco 6500 series: Enabling NetFlow and NetFlow Data Export on Cisco Catalyst Switches You have some videos there as well from our head geek: http://youtube.com/profile?user=solarwindsinc&view=videos or more detailed, the Cisco Doc: Catalyst 6500/6000 Switches NetFlow…

Hi, I am not sure why it hangs. You should have further information in the \Program Files\Solarwinds\Orion\NPM.BusinessLayer.log and C:\Documents and Settings\All Users\Application Data\SolarWinds\Logs\Orion\OrionWeb.log files. How many interfaces should be discovered on the device? If you run a network trace using…

Hi, There are problably some corrupted/duplicates nodes' entries in the database. To check this, Open Database Manager to run some SQL Queries described below. (Start > All Programs > Solarwinds Orion > Advanced Features > Database Manager) SQL Find Duplicate Node or IP Find Duplicate Entries of the same Node For example,…

Should I install all modules in one box? It depends how many Network Elements you plan to monitor. I advise you to read the the page 26-28 of the Orion Administration Guide. www.solarwinds.com/.../OrionAdministratorGuide.pdf The Orion Modules have to be installed on the top of the Orion NPM application except for Orion NCM…

Would that thread help you? Yann

Hi, The Toolset integration in the webconsole looks like what you need. It allows you to right-click on an interface name and Enable/Disable it. I attached two screenshots to show you how it looks.

Hello, Any charts displaying over an hour's worth of data can use the progressive charting. This option makes the views to load faster and you will see the charts being loaded "Progressively" after the view is displayed. The best is to try it to get a better idea. Thanks, Yann

Hi, ...that will get me good performance for SQL Server 2008 Enterprise I just wanted to add that SQL Server 2008 is not currently supported by Orion and its module. Some people have managed to have their Orion running on SQL 2k8 in the compatibility level 90 but Dev & QA has not fully tested this version of SQL Server. I…

Hi, First I would check the battery information is populated in this WMI Class. You can use WMI Explorer to do this. The CIM_NumericSensor class could host this data too. Once you found which information you want to poll in one of the class, create a template and add either a Windows Script Monitor or a Windows Performance…

Hi, you could setup a Windows Script Monitor that checks the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\SolarWinds.net\Configuration Manager\Settings\Real-Time Notifications It can be true or false. It seems that it exists few WMI Class for the registry, I am not sure if they can be used to monitor a…

Hi, You could run a quick mib walk on the interfaces MIB (1.3.6.1.2.1.2.2 ) to list the Interfaces indexes and their matching names. Also NTA 3.5 has been released last week => Release Notes HTH, Yann

You might want to create one or more Windows Script Monitor(s) to monitor one or more parameters in the MSAD_ReplNeighbor WMI class. msdn.microsoft.com/.../ms677408.aspx This class belong to the \\root\MicrosoftActiveDirectory namespace so the Windows Performance Counter will not work as its connects by default to the…

Hi, The Wireless Module does not support Cisco WLC. You will not be able to get the same information within the module itself. I found the following MIBs that you can use to retrieve information by creating Universal Device Pollers. * ciscoLwappApMIB - 1.3.6.1.4.1.9.9.513 * ciscoLwappTextualConventions -…

The path has been configured in your Trap or Syslog rules I believe. Review the alert that triggers the executable to ensure the path is correct. HTH, Yann

Hi Oliver, The "Memory" Usage and the "Physical Memory" Utilization are calculated differently by Orion NPM. Memory: The Memory is the sum of the memory used by the processes listed in the HOST-RESOURCES-MIB:hrSWRunPerfTable (1.3.6.1.2.1.25.5.1). The OID used is the hrSWRunPerfMem (1.3.6.1.2.1.25.5.1.1.2). Physical Memory:…

Hi, The following should help you: Importing IP Address and Subnets R, Yann

Hi, The beginning of the path "/NetPerfMon/Images/Vendors/6110.gif " should be by default "C:\Inetpub\SolarWinds\" . Have a look at the below thread as well, it talks about missing icons. HTH, Yann