Yann ✭✭✭✭✭

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  • Hi, The struture of the conditions look correct for me. However the Total field might not contain the value. Next step is to confirm which field contains your value. It is usually the Status field but may vary depending how you configured your UnDP. See this post for further steps: HTH, Yann
    in Advanced Alert with email using UDP Comment by Yann May 2009
  • Hi, Do you have the same "Last Database Sync" value when you open the Monitor Polling Engines utility on the server? Start > All Programs > SolarWinds Orion > Advanced Features > Monitor Polling Engines. Click on your Polling Engine and check the "Last Database Update field". Could you ensure that the time is synchronized…
    in Polling Engine Down Comment by Yann July 2009
  • Hi, Could you review the logs on the Cisco device itself, You might have some other errors around that one that would explain the cause of the issue. Thanks, Yann
    in Cisco Wireless Controller (version 2000) Comment by Yann February 2009
  • Hi Paul, Just wondering whether the Wireles Network Monitor allows you to change WAP's settings e.g. the encryption keys etc? It monitors but does not manage the configurations. Network Configuration Manager might be what you are looking for. You can upload command scripts and thus modify the Access Points configurations.…
    in Managing Wireless Access Points Comment by Yann December 2008
  • Hi, Did you try to rerun the configuration wizard as advised? Start > All Programs > Solarwinds Orion > Configuration and Auto-Discovery > Configuration Wizard If it does not help, do you get any error in the Windows Events? During the configuration wizard? Need help urgently. Do not hesitate to open a support ticket when…
    in Network Performance Monitor Startup Error - Error 424 Comment by Yann December 2008
  • Hi, You can use an external process monitor that will query the Win32_LogicalDisk WMI Class and return a down status if your specific mapped drives is not connected or if no mapped drives are connected. This can be done by using a vbs script and making it return a specific value. If the value returned is different than the…
    in Monitoring Mapped Drives Comment by Yann February 2009
  • Hi, You can configure the \Program Files\Solarwinds\Orion\SyslogService\SyslogService.exe.config file and modify the following parameter: <add key="UDPListenPort" value="514" /> I never tried it but it should do the trick. Stop the Service, Edit the file, save it. Start back the service and run a netstat -abo to see if it…
    in Change Syslog Server port? Comment by Yann March 2009
  • Hi uscallesen, Could you check what is the status's value of your custom poller in the database when your DHCP service is messed up? This will help us to find how to setup the alert. Open Database Manager (Start > All Programs > Solarwinds Orion > Advanced Features/Database Utilities > Database Manager) Expand your…
    in How to trigger alert if custom poller returns no results ? Comment by Yann January 2009
  • Hi, You might want to use the Traffic View Builder resource which is by default available on the NetFlow Summary View (if not you can re-add it through the Admin > Manage Views section of the web console). On the Traffic View Builder, select the IP Address Groups Filter and click on Build. on the next page, Select your IP…
    in Howto create a NetFlow report showing IP address Group and Application Name? Comment by Yann February 2009
  • Hi, Interface Errors and Discards statistics are polled through SNMP on the IF-MIB of the remote device. Those statistics are stored in the InterfaceErrors_Daily/Detail/Hourly tables. However it's more handy to review the charts In/Out Errors and Discards and modify the timeframe. You can modify how often those statistics…
    in interface error and discards Comment by Yann January 2009
  • Hello, Has anybody gotten false alerts thrown up by the NPM whenever they run the NCM inventory job? What are monitoring the false triggered alerts? Node status, Interface Bandwidthm, etc. ? Thanks, Yann
    in NPM false alerts when the NCM inventory job runs. Comment by Yann March 2009
  • Hi, For testing purpose I have installed Solarwind – Orion 7 version The latest version is Orion 9.1 SP5, I advise you to perform your test using the latest version. I want to know how to add up / load the specified MIB file in solar wind See this thread: HTH, Yann
    in Solarwind Orion 7 Equipment Polling Issue Comment by Yann April 2009
  • Hi, Is SNMP configured on these laptops? if not, this could explained why they are shown as Unknown. If configuring SNMP is not an option, you could create a Custom Property and update it for all your nodes. You can do this easily using the Custom Property Editor and Database Manager. Backup your database before to change…
    in Node Management Comment by Yann July 2009
  • Hi Mike, Under which OS are your servers running? The Server Name and the number of Physical CPU's should not be too hard to report but the others information :-\ , I am not sure how to do it as it might require a different method for each OS. LANSurveyor can report easily such information from Windows, Linux and Mac OSx…
    in Custom Report Comment by Yann February 2009
  • Hi Adam, I doubt this is possible to build a such alert with the Advanced Alert Manager. The Has Changed condition works only for the Last Boot information and moreover does not accept thresholds. This thread might give some ideas for a work around if you are familiar with T-SQL syntax: Thanks, Yann
    in Create a trigger that will alert based upon percentage change between current and prior poll. Comment by Yann March 2009
  • Hi, Your question is not clear for me. Are you trying to perform a bulk update of the Location information? Which version of NPM are you running? Thanks in advance for detailing further. If you are tring to update this field for multiple nodes at once, you can try the following in NPM 9.5: Connect to the web console as an…
    in Location information Comment by Yann July 2009
  • in how to get the diagnostic file in NPM Comment by Yann January 2009
  • Hi, You can append at the end of the Report URL these statements: &dataformat=xls or &dataformat=csv You should get a pop up asking you to save the file if not decoded by your browser. Report Scheduler seems to have some problems with such files format, but I did not test it for a while so it might have changed. HTH, Yann
    in Report Comment by Yann May 2009
  • Hi, You can give a try to these steps to resolve this issue. 1. Stop all Orion services 2. Navigate to Start->All Programs->SolarWinds Orion->Advanced Features and launch the application called Monitor Polling Engines. You may get informational messages but this is OK as long as your services are already stopped. 3. From…
    in NPM Stops collecting data - needs services restart Comment by Yann February 2009
  • Hi, Orion NPM polls by default the SNMP If-MIB (1.3.6.1.2.1.2.2.1) for interface statistics and its extension when 64 bits counters are enabled (1.3.6.1.2.1.31.1.1.1). http://www.oidview.com/mibs/0/IF-MIB.html You can use either the web console (Click on the chart and then raw data at the bottom) or report writer (Start >…
    in Bandwidth statistics Comment by Yann July 2009
  • Hi Learyk, If you do not get a response after sometimes, feel free to open a ticket online and a support representative will help you to build the device template. * To Open a Ticket: http://www.solarwinds.com/support/ticket Thanks, Yann
    in Template for CheckPoint? Comment by Yann March 2009
  • Hi, Have you tried using Report Writer? Start > All Programs > Solarwinds Orion > Alerting, Reporting and Mapping > Report Writer. Administration Guide - Creating Reports and then add a Custom Node Property to each device with the client name? Creating Custom Properties to finally filter the reports based on this Custom…
    in multiple site reporting Comment by Yann May 2009
  • Hi, You will have to edit the SQL query of a report as the summarization options are either hour or day, there is no option between I Believe changing Convert(DateTime,Floor(Cast(DateTime as Float)*24)/24,0) in both places in queries will help you out. Edit - *24)/24 To *12)/12,0 For 120 Minutes To *24)/24,0 For 60 Minutes…
    in Report writer with Time Interval Comment by Yann February 2009
  • Hi Daniel, I do not know if you have APM, but using it would let you configure you some WMI Performance Counters that will poll the Win32_PerfFormattedData_TermService_TerminalServices WMI Class. This class contains three interesting variables: ActiveSessions: Number of active Terminal Services sessions. InactiveSessions:…
    in Using Orion NPM to monitor and gather Terminal Services statistics Comment by Yann February 2009
  • Hi Gary, Have you tried to poll the following MIB? CISCO-REMOTE-ACCESS-MONITOR-MIB :crasSessionTable (1.3.6.1.4.1.9.9.392.1.3.21) http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en&translate=Translate&objectInput=1.3.6.1.4.1.9.9.392.1.3.21.1 HTH, Yann
    in Cisco 831 & Cisco 871 need to MIB to create custom poller to monitor IPSEC Tunnel Status and Bandwidth stats Comment by Yann March 2009
  • Hi, Orion polls the HOST-RESOURCES-MIB:hrStorageTable (1.3.6.1.2.1.25.2.3) to get the size of the disk monitored. If you do a snmpwalk on this table, you will get the hrStorageAllocationUnits and hrStorageSize values. Simply multiple both values with each other and you will get the size discovered by Orion. If the mount…
    in AIX Volume Size not matching what Solarwinds reports Comment by Yann March 2009
  • Hi Worto, I can't find it on the main site (might just be me being a bit blind!) does anyone here have a link to the v9 install guide. www.solarwinds.com/.../ or www.solarwinds.com/.../OrionAdministratorGuide.pdf Page 28 of the PDF The other docs are there: www.solarwinds.com/.../documentation.aspx Also do I install v9…
    in install guide for version 9 & licencing question? Comment by Yann November 2008
  • Hi, As per this microsoft article: Monitoring Continuous Replication "The Microsoft Exchange Replication service provides performance counters that can be used to monitor the health of the replication in both LCR and CCR. We recommend collecting and evaluating the counters discussed later in this topic to monitor and…
    in Exchange SCR Comment by Yann March 2009
  • Hi, This is a known feature request. For now, up/down status is tied to ICMP. Thanks, Yann
    in change orion polling from icmp Comment by Yann January 2009
  • Hi, I would recommend you to open a support ticket and provide diagnostics with the website in the debug mode. "Object reference not set to an instance of an object" is a generic error which will probably require to review a bunch of files to find the root cause of the issue. I explained there how to generate the…
    in Unable to add node (Node Management) Comment by Yann July 2009
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