StillGoing · Senior Technical Analyst · ✭✭✭✭✭

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  • Looping back around to this; I did open a ticket but we weren't able to find a lot at the time. That said, this behaviour seemed to decrease every time we upgraded the Solarwinds environment. As of now (v2023.3) the behaviour has stopped altogether, so I figure it was related to a bug in the platform. I did setup an alert…
  • So, yeah. There is more information here than it at first appears, but you do have to dig for it. Maybe it wouldn't be so difficult if we didn't have so many modules licensed, but there you have it. I realize that there are reports and alerts that are based on Virtual Host CPU load, and I am creating some custom widget to…
  • I am relatively new to both Hyper-V and VMAN, having worked in both VMWare and Nutanix environments. I am just getting around to focusing on this stuff in my new role, and I am beginning to realize that Solarwinds overall support for Hyper-V host monitoring seems really, REALLY, limited. Any yet no one seems to be talking…
  • The issue is that when you create a custom table that includes the Vendor column, the report wizard automatically assigns the Vendor Icon (Watermark) display setting to that column; e.g. That display setting is dependent on the VendorIcon column being included in the SWQL query, as per the error; e.g. SELECT n.caption,…
  • As Christopher mentioned SWQL Functions · solarwinds/OrionSDK Wiki · GitHub is the definitive source of what functions are and are not supported in SWQL. And, as you have discovered, DATEPART is NOT a supported function for SWQL. But, if I understand your example correctly, I believe you should be able to achieve what you…
  • I think the first place to look is the Solarwinds/OrionSDK Wiki on GitHub. From here you will find information on using the REST API endpoints, along with other information sources. For more specific details you can reference the SolarWinds Information Service v3.0 Schema Documentation. I'm sure there are more sources for…
  • I am not seeing that specific error, but we are regularly seeing the error mentioned previously in this thread: ERROR SolarWinds.Data.DatabaseMaintenance.TimeSeriesTableHandler - Retention interval settings not specified Those errors have being going on for a while (since upgrading to v2022.4). The SAM Maintenance message…
  • Not sure it's the same issue, but we have seen the SAM Maintenance message since updating to 2023.2 and have confirmed with support that it is a known issue. Case # - 01352559 SAM maintenance is overdue warning I understand that you are getting a SAM maintenance overdue warning on your Orion platform. This issue is a known…
  • As of version 2023.2, CUCM v14 is supported. We have upgrade, and our VoIP administrator is very, very happy!
  • Upgrading to v2023.2 seems to have resolved these issues.
  • The issue persists, unfortunately. While it is no longer 'stuck' in one state, it now intermittently jumps between one and the other. I am using one UPS as my test case. Based on the UPS runtime this device should always be in a 'Critical' state. Instead, it jumps between 'Up' and 'Critical' based on whether the SAM status…
  • So sometimes reporting things is cathartic. As in, it can get you thinking..."Did I actually do all the stuff?" So after writing this I opted to shutdown everything, cleanup all the temp files, run a fresh database maintenance routine and even re-run the Configurator. Now everything is back up and running ... and I have my…
  • I setup a few alerts based on this article recently, but I found that the APMServiceControl.exe executable was lodated in C:\Program Files (x86)\SolarWinds\Orion\ rather than the APM sub-folder (i.e. C:\Program Files (x86)\SolarWinds\Orion\APM\). It was a quick fix to remove the APM\ prefix for the command line in the…
  • Have you looked at this article? https://support.solarwinds.com/SuccessCenter/s/article/The-Alert-me-when-a-node-reboots-alert-does-not-reset?language=en_US While it really doesn't explain much it does offer a solution that is slightly better than restarting all the servers. Of course you still have to stop all the…
  • The issue has cropped up on another host, so I am opening a ticket (Ticket #01263810). 
  • The Nextpoll date seems to be fine. We have had this issue crop up on yet another server, so it continues despite our best efforts. I'm not sure what you are referring to in terms of 'performance poll'. That isn't a setting I'm familiar with; can you elaborate?
  • I'm new to VoIP and VNQM, but apparently we had success with CUCM v14 originally. However it stopped working when we moved to v14CU1 (failed login). Support has simply indicated that they only support up to v12.5, although it has taken a lot of back and forth before we received that answer. It seems they have fallen behind…