ScottRich ✭✭✭✭✭

Lot's of things to think about here....

ooh, that looks good! care to share the recipe? Also, thanks for the articles.

Congrats, Ethan!

Thanks Maria!

Sounds like something they should add to the Thwack store.

I will agree. Based on their documentation alone I would not give this produce a second look.

Nice work!

I love the irony of your post!

This URL appears to be unreachable. I get a log in page but it will not accept my credentials.

Thanks, I appreciate the lightning fast response! I will attempt to be more patient!

Hey, Danielle, it appears I have been using the wrong name as well. Points never seem to show up. Can you help me out?

I agree with adding Switch Port Mapper to Orion (maybe update the gui while you are at it)!

Sorry, we are using RFS7000's with ap6532 access points. I can't get either of these devices to show up in wireless on NPM. Scott Rich Sr. Network Engineer Northern Tool + Equipment Co. Office 952-808-6632 Mobile 612-281-6329 Scott.Rich@northerntool.com

That would be my guess. They have done this before with other products. It would be ok if there were a path from WHD to SWSD but it appears that you cannot go from one to the other. No licensing transfer or data migration. Just abandon one and start fresh with the other.

Thanks. I will submit a ticket.

We have a similar issue with tickets that go thru an approval process. Some, but not all, of the approved tickets will get stuck in a 'pending approval' status. I generally have to go thru the list and then use a script to change the record in the database. This apparently is a known bug in the 12.5 and 12.6 versions. I…

Michal, have you received the information you asked for yet?

I just upgraded from 11.0.1 to 11.5.1. So far so good. No issues at all with the upgrade, everything ran fine. I checked some of the other issues people listed as problems in this post and am not seeing anything. I will post another update if I see any problems n the next few days.

Here is a link to the installation document. https://documentation.solarwinds.com/archive/pdf/dameware/Dameware-Installation-Guide.pdf It is a pretty good doc. 

Email Sent, have training all next week but can work this in. We use traceroute on a daily basis so would love to see what you have.

Very nice. Great pictures!

Magus, if you just want the list to show tickets by group and level, you can create querys with filters to do that. I have my Group Tickets view set to only show my level 3 network tickets and my level 1 change management tickets. You do this by going into Search Tickets and setting up your search parameters, then use the…

We are actively looking for a replacement solution for WHD. There has not been sufficient attention to this product for many years and the acquisition of SWSD seems to have solidified their lack of interest in updating it.

After talking to Support, this is a "common issue when upgrading to 10.6." I would translate that to "known issue", but to avoid picking nits, it is sufficient to say that they were able to resolve the issue by uninstalling several components, rebooting and then re-installing the previously uninstalled components. This per…

We use a lot of custom properties, mostly to mute or redirect alerts and to cause things to appear on different maps.

I have uploaded files for N5K. Had similar time-out issues as seen in previous comments.

You can allow techs to create, edit and delete reports under Tech Permissions, Other Permissions

Had a similar issue with an upgrade to NPM 6.1 a few months ago (see Unable to list resources since upgrading to NPM 10.6.1). Almost exact same problems you are experiencing with your SAM upgrade. Support should be able to get you up and running in no time (or if you are extremely confident, you can try the steps outlined…

NPM is used for monitoring and alerting all network gear and a few select servers (SAM does the rest of them). NCM is used for config backups, updates and change management, as well as compliance reporting.