Miron

Hi, Yes this is because you are using ICMP only, as the icmp reply does not give SW enough information to classify. SW will only know which group to put the device in if it can ascertain the device type from snmp. This applies to an increasing number of devices and more and more obsure devices are being able to be…

Hi, You will do this by creating different views. Go to admin> manage views. Normally the front page is a summary view unless you have changed it. Create a new view or copy an existing. Assign this new view to the user as there default summary view. Edit the resource within the new view to use the new map that you have…

Hi, The patch seems to have solved the problem. Thanks for sorting it out. On another note Is there any reason why when creating a new Custom Poller the dialog box takes quite a long time to get the list of nodes, or is this just my installation that is exhibiting this behaviour. BTW it was doing it before the patch…

Feature request. To be able to assign different monitoring levels to different interfaces.(Trunks / Access Ports) For Example: We can set Solarwinds to Monitor all the interfaces trunks or access ports at the moment and the icon for the device will flash red if interfaces are down. This is useful for trunks but not so…

Hi, From the looks of it, it looks like an embedded iframe. Format: <iframe src="https://google.co.uk" width=650 height=900 id=myFrame></iframe> Obviously replace google with a url that represents the data you are trying to expose. Add this to a User HTML Resource Regards Miron

Kiwi, Q1: The Current Percent Utilization of each Interface should show the description anyway or do you want it to show a new table with a column for interface Type and a column for the description. I include a screenshot of one of my devices and the descriptions which SW picks up automatically. Q2: Are you talking about…

Jared, I think that your problems come not from the technical solution but ensuring that your proceedures and policies are well defined, communicated and understood by the staff. The roles and responsibilities should be clear. In your example before you went live on the system you should have run a number of incident…

Jose, SNMP traffic is able to flow over a VPN as it doesnt rely on broadcasts which would not be able to flow over an IPSEC tunnel. Therefore it is able to have NPM and the polled hosts on opposite sides of a VPN and work correctly. As long as your encryption domains have been setup correctly. We do it for a number of our…

Hi, You will need to refresh your custom properties from the custom properties screen. Right click the menu bar in Custom Property Editor, click customise. , click commands, drag the update report schema to the menu bar and select when you close the dialog box :-)

Hey mate, Did an upgrade to SP4 on recommendation by SW tech yesterday to try and solve another problem. Now that I have all my reports are also showing as blank on web page. Miron

Mate, In order to collapse you need to group by a property , so as to create a tree structure. Ensure that your resource is an all nodes tree. to group by node property click on edit, under group by node select the groups you want. If you find that this was working before but no longer or the groups are custom properties…

Hi, You can allow different users to have different maps by creating separate views for the users , assign these views to the users,and assigning the different maps to the resources with that view. Regards Miron

Hey mate, didnt you ask this already or asking for it to be displayed on the webpage as a drill down option and not a report. If it is a report, then you will have to create a report for each one of those levels you want in report writer it is easy enough without having to use SQL statements. Report 1 Select Fields. Region…

Hi, Cisco product icons can be found here http://www.cisco.com/en/US/products/prod_visio_icon_list.html You can use the visio icons or the ones in the powerpoints if you need. Regards Miron

 Never mind, I should have read the other peoples posts on this subject before I submitted this post. Im surprised that even in 9.1 and APM 2 that this is still not possible. Regards Miron

Hi, The fact that it is a web console means that as long as it has been given a public address) or is natted to a public address in the event that it is behind a firewall) means that it will be accessible via the web as any web service will be - regardless of client location. Miron

Hi, While it is not currently possible in SW natively you can download a slideshow addon for Mozilla that will do exactly just that. Kind regards Miron

Hi, In the Subject have you tried the following: ${NodeName}: Humidifer Problem. Not sure about getting the individual messages yet. Regards Miron

Hi, The application monitors included as default in APM I assume to be those that are A) Easy to create ie tcp small service eg finger etc(although i dont know who uses that) B) Have been deemed as higher priority by developers at SW. This does not mean that you cannot add your own application templates if you understand…

Hi, Checked that and both devices have the same ntp source and showing the same time. Regards Miron

Hi, You will notice that when you create a job there are three components. 1)A Windows Task C:WINDOWS\Tasks\JobName This job has the following in its Run: Statement 2/3) RunOrionJob.exe Job-<number>.OrionJob The RunOrionJob.exe and the Job-xxxxx.OrionJob are located in the C:\Program Files\Solarwinds\Orion folder. So you…

Hi, Im sure colleagues would agree but attempting to run two different NPM installation against the same production database would cause issues. I would suggest as you say taking a copy of the production and running them as two separate solutions until you are happy with 9.5. I would also suspect that you would have…

Hi, We run a combination 3 tiered classical network architecture with modularisation. So essentially each User Site has its own distribution, which connects to two of 6 core devices. We also have a distribution specifically for Servers, and a newer one for NMS applications. This aims to achieve a greater level of security…