MarieB

Hi MNT-- I moved your post to the APM forum b/c it will get more views here. M

HI bknutson-- I've marked this for the PM to review as I don't think it's currently supported at this time. Also, have you checked our alert tutorials? They are on our tutorial page. They might give you some insight: http://www.solarwinds.com/support/tutorials.aspx HTH, M

Hi Jos-- Congratulations on your migration. We are researching this and will get back to you with more information. M

puanani-- I've marked for PM to review. Thanks, M

sqyntz-- Looks like you may have found a bug. If Steve's suggestions don't work, go ahead and open a support ticket. When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Hey SLXer-- I've marked this for the PM to review. M

Hi Usama-- I'm going to ask development about this. Will get back to you. M

Norman-- Thanks for posting the case number. I've marked this for PM to review. M

AMSW-- I've marked this for PM review. M

Hi Ed-- Marked for the PM. M

Hi John-- Thanks for finding this. I'll research and post the updated links asap. M

Hi Keith-- I'll mark this for the product manager. In the meantime, are you familiar with what NCM dev is working on for the next release? Check here for more info. Thx, M

Hi flyinhorse-- I think you can do this but I'm checking with development. One of us will get back to you. M

Hi byrona-- I've marked this for the PM to review. M

Mrxinu-- Better late than never-- I've marked this for the PM to review. Thanks for your feedback! M

HI Tammie-- Have you done a MIB walk of your device to locate the OID you want? We offer a product that does that and you can try it for free at: http://www.solarwinds.com/products/toolsets/MIBWalk.aspx Once you get the OIDs you want, you can create a custom poller using the OID to poll the device. You can also add post…

Hi Byron-- Marked for the PM. Thx for the feedback. M

Shawn-- It's been a few hours and the community hasn't chimed in yet. If you are pressed for time, go ahead and open a support ticket here. In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to upload your Orion diagnostics, but you…

Gerry-- What version of NPM are you running? M

Hi drbest-- I'll mark this for the PM to review. M

Hi Freeman-- Is there a specific reason you need to run basic alerts? SW recommends creating advanced alerts. Here are two sources on alerts. The first one is the SolarWinds Orion Network Administrator Guide. Look at Chapter 12 to configure basic alerts. The second is a SolarWinds Technical Reference - Understanding…

HI d-moore-- Can you let the community know about your results once you upgrade? Thx, M

Hi itnetworkteam-- So sorry you were having difficulty. If you don't get an answer from the community soon,open a support ticket at: http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete…

Hi anna-- Are you Orion and database on the same server? If so, we don't recommend this although it may not be the cause of your problem. If you don't hear from the community, open a support ticket at http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket and reference this thwack post. In order…

Hi smac-- Go ahead and either email maintenance@solarwinds.com or call 866.530.8100 and listen to the menu (I think you'll want option 2). This will get you set up. Thanks, Marie

Hi andrew-- This looks like a feature request. I'll make sure the product managers see it. M

Hi ricey-- I'm marking this for the product manager to review--he likely has some good info for you. Also, have you seen the NTA FAQ? It has some great NTA info including some info on NTA and Cisco ASA. HTH, M

Hi Chris, Here's the information on response time from the Orion NPM Administrator Guide: Response Time Monitored devices experiencing response times longer than the value set for the Error Level display in High Response Time reports and resources. Gauges for these devices also display as bold red. Devices experiencing…

Hi eanthes-- Here are some posts I found on mirroring. Can they help your specific installation? If not, post back and I'll make sure the PM sees it. M

wvitalec-- Quick question: can you tell me about your hardware environment? M